The External Monitor Remains Blank; The External Monitor Is Blank Or The Image Is Unstable; The Cursor Does Not Correctly Follow The Pen Movements - Fujitsu Q616 Operating Manual

Troubleshooting and tips

The external monitor remains blank

Monitor
Cause
Monitor is switched off.
Power saving has been activated (monitor is
blank).
Brightness is set to dark.
Screen output is set on the Tablet PC's
touchscreen.
The external monitor's power cable or data
cable is not connected properly.

The external monitor is blank or the image is unstable

Screen Monitor
Cause
The wrong external monitor has been selected
or the wrong screen resolution has been set for
the application program.
The cursor does not correctly follow the
pen movements
Cause
Pen incorrectly calibrated
64
Troubleshooting
► Switch the external monitor on.
► Press a key (external keyboard) or tap on
the touchscreen.
► Adjust the brightness of the monitor.
► Check whether the graphics driver settings
are correct or whether an external monitor
has been detected in "Intel Graphics Media
Accelerator Driver for mobile".
► Switch off the Tablet PC and the external
monitor.
► Check whether the power cable is plugged
properly into the external monitor and into
the power socket.
► Check whether the data cable is properly
connected to the Tablet PC and the external
monitor (if it is plugged in with a connector).
► Switch on the Tablet PC and the external
monitor.
Troubleshooting
► Terminate the application program in
Windows. If the error persists after
terminating the program, use the key
combination for switching the screen output
in order to switch to the touchscreen of the
tablet PC. Change the following setting:
► Set the screen resolution: Set the screen
resolution as described in the documentation
for your operating system.
► Select monitor: Select monitor 1 or 2 as
described in the documentation for your
operating system.
Fault elimination
► Calibrate the pen as described in chapters
"Setting the pen", Page 27
the pen", Page 27.
and "Calibrating
Fujitsu