Troubleshooting Guide - Panasonic SC-PT550 Operating Instructions Manual

Troubleshooting guide

Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the solutions
indicated in the chart do not solve the problem, consult your dealer for instructions.
7 Power
No power.
The unit is automatically
switched to the standby mode.
7 Unresponsive or inoperable function
No response when any buttons are
pressed.
No response when remote control
buttons are pressed.
No picture or sound.
You have forgotten your ratings
password.
Reset all the settings to Factory
Preset.
The VIERA Link function does not
respond.
Other products respond to the
remote control.
7 Specifi c operation undesirable or unexpected
It takes time before play starts.
Folders on a data CD are not
displayed correctly.
A menu screen appears during
skip or search.
Playback control menu does not
appear. with playback control
The program and random play
functions do not work.
Scenes are skipped intermittently.
Selecting audio soundtrack "2"
does not change the audio.
Play does not start.
Play restarts from the beginning
when the soundtrack is changed.
7 Subtitle
Subtitle position is wrong.
No subtitles.
Subtitles overlap the closed
captions.
• Insert the AC mains lead securely.
• The Sleep timer was working and had reached the set time limit.
• This unit cannot play discs other than the ones listed in these operating
instructions.
• The unit may not be operating properly due to lightning, static electricity or some
other external factor. Turn the unit off and then back to on. Alternatively, turn the
unit off, disconnect the AC mains lead, and then reconnect it.
• Condensation has formed: Wait 1 to 2 hours for it to evaporate.
• Check that the batteries are installed correctly.
• The batteries are depleted. Replace them with new ones.
• Aim the remote control at the remote control signal sensor and operate.
• Check the video or speaker connection.
• Check the power or input setting of the connected equipment and the main unit.
• Check that the disc has something recorded on it.
• While stopped and "DVD/CD" is the source, press and hold [7] on the main unit
and [h10] on the remote control until "Initialised" (or "Initialized") disappears from
the television. Turn the unit off and on again.
All settings will return to the default values.
• Depending on the condition of the home theater system or the connected
equipment, it may be necessary to repeat the same operation so that the function
can work correctly.
• Change the remote control operating mode.
• Play may take time to begin when an MP3 track has still picture data. Even after
the track starts, the correct play time will not be displayed. This is normal.
• This is normal on DivX video.
• Folders deeper than the eighth layer are displayed as the eighth layer.
• This is normal for Video CDs.
• Press [7, STOP] twice and then press [3, PLAY].
• These functions do not work with some DVD-Videos.
• If you change the volume or sound effects during Advanced Disc Review, the
function continues without the on-screen display. Cancel the function.
• Even if a second soundtrack is not recorded, two numbers are normally shown.
• This unit may not play WMA and MPEG4 that contains still picture data.
• If playing DivX VOD content, refer to the homepage where you purchased the DivX
VOD content. (Example: www.divx.com/vod)
• If a disc contains CD-DA and other formats, proper playback may not be possible.
• This is normal for DVD-Audio.
• Adjust the position. ("Subtitle Position" in Display Menu)
• Display the subtitles. ("Subtitle" in Functions Menu)
• Subtitles may not be displayed depending on the disc.
• Clear the subtitles.
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RQT8043