Intermittent Problems; Storage Drive Problems - Lenovo ThinkStation P310 User Manual

Playback is slow or choppy
Solutions:
• Disable any background programs, such as AntiVirus or Desktop Themes.
• Ensure that video resolution is set to less than 1152 x 864 pixels.
Invalid disc or no disc found message
Solutions:
• Ensure that a DVD disc is in the drive with the shiny side of the disc facing down.
• Ensure that video resolution is set to less than 1152 x 864 pixels.
• On computers that have a CD-ROM or CD-RW drive in addition to a DVD-ROM drive, ensure that the
DVD disc is in the drive labeled "DVD".

Intermittent problems

Some problems occur only occasionally and are difficult to repeat.
Solutions:
• Ensure that all cables and cords are securely connected to the computer and connected devices.
• Ensure that when the computer is on, the fan grill is not blocked (there is air flow around the grill), and the
fans are working. If airflow is blocked or the fans are not working, the computer might overheat.
• If Small Computer System Interface (SCSI) devices are installed, ensure that the last external device in
each SCSI chain is terminated correctly. For more information, see your SCSI documentation.

Storage drive problems

Select your symptom from the following list:
• "Some or all storage drives missing from the Setup Utility program" on page 44
• "System not starting up from the correct storage drive or "No Operating System Found" message"
on page 44
Some or all storage drives missing from the Setup Utility program
Solutions:
• Ensure that all storage drive signal cables and power cables are connected correctly.
• Ensure that your computer is configured correctly to support the storage drives.
– If your computer is installed with five SATA storage drives, ensure that the SATA storage drive
enablement module is installed.
– If your computer is installed with SAS storage drives, ensure that the SAS storage drive enablement
module or the LSI MegaRAID SAS adapter is installed.
System not starting up from the correct storage drive or "No Operating System
Found" message
Solutions:
• Ensure that all storage drive signal cables and power cables are connected correctly.
• Ensure that the storage drive your computer starts up from is listed as the first startup device in the Setup
Utility program. Refer to "Changing the startup device sequence permanently" on page 36.
Note: In rare cases, the storage drive with the operating system might get corrupted or damaged. In such
cases, replace the storage drive. Refer to Chapter 7 "Installing or replacing hardware" on page 53.
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ThinkStation P310 User Guide