Information Codes - Samsung DW80H997 Series User Manual

troubleshooting

INFORMATION CODES

The Control Panel displays information codes to help you understand what is occurring with your
dishwasher. If you see any of the codes listed below, you should select the Reset option, and then follow
the instructions in the Solution column.
CODE SYMBOL
tE
HE1
HE
PE
1E
7E
4E
4E5
5E (5E1 ~ 5E5)
OE
LE
bE2
3E (3E1 ~ 3E5)
AE
bE3
AE6
For any codes not listed above, call 1-800-SAMSUNG (726-7864)
DW80H9950-00149A-03_EN_140829.indd Sec7:28 DW80H9950-00149A-03_EN_140829.indd Sec7:28
MEANING
Temperature Sensor error
Heater error
High temperature heating error
Half load function error
Low water level error
Refl ector function error
Water supply error
Drain error
Over-level water error
Leakage
Button error
Communication Error
English - 28
SOLUTION
Functional error. With the dishwasher empty, add
detergent, and then run a cycle.
If the problem continues, go to your house circuit
breaker panel, set the dishwasher's circuit breaker
switch to off, and then contact an authorized
Samsung service center.
Check for excessive soils in the tub and rearrange
the dishes as recommended.
If excessive soils remain in the tub, clean the soils
and fi lters as described in page 23.
If the problem continues, close the water supply valve
and then contact an authorized Samsung service
center.
Check if fl atware or dishware interferes with the water
refl ector and the water refl ector is fi xed by any tape.
If this happens without any interference, close
the water supply valve and contact an authorized
Samsung service center.
Check whether the water supply valve is closed, the
water supply is suspended, or the water inlet valve or
line is frozen or clogged by foreign particles.
If the problem continues, close the water supply
valve, and then contact an authorized Samsung
service center.
After closing the water supply valve, Check whether
the drain hose is clogged or folded. Also, check
whether drain hole inside sump is clogged. If the
problem continues, contact an authorized Samsung
service center.
If the water supply valve connection leak occurs,
close the water supply valve and go to your house
circuit breaker panel, set the dishwasher's circuit
breaker switch to off, and then contact the installer
to fi x.
If the problem continues, contact an authorized
Samsung service center.
Functional error. Turn off the dishwasher and try to
start it again.
If the problem continues, contact an authorized
Samsung service center.
2014-08-29 2014-08-29 12:31:47 12:31:47