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HP Designjet
T1100/610
Printer Series

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Chapters

Troubleshooting

   Related Manuals for HP HP Designjet T1100

   Summary of Contents for HP HP Designjet T1100

  • Page 1

    HP Designjet T1100/610 Printer Series...

  • Page 2

    For HP Internal Use Only Warranty WARNING WARNING The Warning symbol calls ©Copyright Hewlett-Packard The information contained in The procedures described in attention to a procedure, Company 2006 this document is subject to this manual are to be practice, or the like, which, if change without notice.

  • Page 3: Table Of Contents

    4 Service Tests and Utilities 5 Service Calibrations 6 Print Quality 7 Parts and Diagrams 8 Removal and Installation 9 Preventive Maintenance For information about Using this Manual, please refer to the next page. HP Designjet T1100/610 Printer Series — Service Manual...

  • Page 4: Using This Manual, Part Numbers

    For information about using these printers, refer to the corresponding User and Quick Reference Guides. Readership The procedures described in this Service Manual are to be performed by HP Certified service personnel only. Part Numbers Part Numbers for Printer options, accessories and service parts are located in Chapter 7, Parts and Diagrams.

  • Page 5: Table Of Contents

    The Printer Continuously Rejects Printheads 1-3 Cover Sensors are not Working 1-3 The Line Sensor has Problems Detecting Media 1-3 Banding at variable extreme environmental conditions 1-4 Worm marks on HP Coated media with light area fills 1-4 Solving Media-Handling Problems 1-4 HP Designjet T1100/T610...

  • Page 6: Introduction

    If you have an error code which is not documented in this Service Manual or you have an error which you cannot resolve, then report the error to the HP Response Center or the nearest HP Support Office. When reporting the error, have the following information ready: Model and Serial Number of the printer.

  • Page 7: Solving Print Quality Problems

    1. Check the type of media that is being used since the Line sensor may have problems detecting transparent media or some types of Non-HP media. Try loading white HP media in to the Printer and check if the Line sensor detects it.

  • Page 8: Banding At Variable Extreme Environmental Conditions

    2. Is the customer using non-HP media? The use of non-HP media can easily be the cause of media jams and head crashes (especially head crashes because HP media is specially formulated to avoid cockle, one of the primary causes of head crashes). If the media is not HP approved, advise the customer to use HP media and check to see if the problem is now solved.

  • Page 9

    If the overdrive is covered in dust, it will have problems picking up the sheet media during the load process. Clean the Overdrive using the Turn Drive Roller Service Utility ⇒ Page 4-65 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 10

    Troubleshooting HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 11

    System Error Codes System Error Codes Introduction 2-2 Continuable and Non-Continuable Error Codes 2-2 System Error Codes and Warnings - Explanation 2-3 System Error Codes and Warnings - Descriptions 2-6 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 12: System Error Codes

    If you have an error code which is not documented in this Service Manual or you have an error which you cannot resolve, then report the error to the HP Response Center or the nearest HP Support Office. When reporting the error, have the following information ready: Model and Serial Number of the printer.

  • Page 13

    Fan of the PSU/PCA Main 05.2 Main memory size failure. 06.1 Formatter 06.3 Formatter 07.1 Fan PSU Front panel Trailing cable 12.n Carriage flex circuit n to pens 13.1 ISS Cable Left Harness Main to printmech HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 14

    Input/output through FireWire port Memory management 71.19 PrintMech PCA/Formatter Firmware error Servo Part Number/Serial Number 75.2 Preventive Maintenance kit #2 Assertion (uncontrolled FW error) Media advance Media-axis encoder reading Scan-axis encoder reading Scan-axis encoder reading HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 15

    Upgrade Driver or Computer Software Add Accessory Escalate Send Plot Again Wrong Part Installed Replace Reseat/Reconnect/Clean/Adjust (manually) Calibrate/Adjust (using Automatic Process) hp qualified Power OFF personnel Upgrade System Firmware assistance required Upgrade Driver or Computer Software Add Accessory Escalate...

  • Page 16

    Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. If the System Error continues, replace the PrintMech PCA ⇒ Page 8-61. HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 17

    If the System Error continues, replace the Carriage PCA ⇒ Page 8-116.. If the System Error continues, replace the Main PCA. ⇒ Page 8-132. If the System Error continues, replace the Formatter ⇒ Page 8-131. HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 18

    Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. If the System Error continues, replace the Formatter ⇒ Page 8-131. HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 19

    If the System Error continues, replace the Main PCA ⇒ Page 8-135. If the System Error continues, replace the Formatter ⇒ Page 8-131. If the System Error continues, replace the Front Panel ⇒ Page 8-39. HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 20

    If the System Error continues, replace the Ink Supply Station ⇒ Page 8- 121. If the System Error continues, replace the Main PCA ⇒ Page 8-135. 2-10 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 21

    Perform the Service Station diagnostic test to troubleshoot the problem further ⇒ Page 4-45. If the System Error continues, replace the Service Station ⇒ Page 8-51. If the System Error continues, replace the PrintMech PCA ⇒ Page 8-61. HP Designjet T1100/T610 Printer Series — Service Manual 2-11...

  • Page 22

    If the System Error continues, replace the Ink Supply Station ⇒ Page 8- 121. If the System Error continues, replace the Main PCA ⇒ Page 8-135. If the System Error continues, replace the Formatter ⇒ Page 8-131. 2-12 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 23

    Remove the Ink Supply Cartridges and check that they are the correct ones for this printer. Check that the Printer has the latest firmware. If not, update the firmware to the latest version. HP Designjet T1100/T610 Printer Series — Service Manual 2-13...

  • Page 24

    Check that the Media Advance Drive cable is not damaged and is correctly connected to the Main PCA. Replace the Media Advance Drive ⇒ Page 8-146. If the System Error continues, replace the Main PCA ⇒ Page 8-135. 2-14 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 25

    Perform the Rewinder diagnostic test to troubleshoot the problem further ⇒ Page 4-37. Replace the Right Spindle Holder (rewinder included) ⇒ Page 8-68. If the System Error continues, replace the PrintMech PCA ⇒ Page 8-61. HP Designjet T1100/T610 Printer Series — Service Manual 2-15...

  • Page 26

    Check that the Window Position Sensor cable is not damaged and is correctly connected to the PrintMech PCA. Perform the Sensors Test to troubleshoot the problem further ⇒ Page 4-34. Replace the Window Position Sensor ⇒ Page 8-45. 2-16 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 27

    Reset the Calibration of the Drop Detector Page 5-14. Calibrate the Drop Detector Page 5-14. If the System Error continues, replace the PrintMech PCA ⇒ Page 8-61. If the System Error continues, replace the Formatter ⇒ Page 8-131. HP Designjet T1100/T610 Printer Series — Service Manual 2-17...

  • Page 28

    Corrective Action: Try the following: Check that the Media Lever Position Sensor cable is not damaged and is connected correctly to the Main PCA. Replace the Media Lever Position Sensor ⇒ Page 8-32. 2-18 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 29

    Check that the Printer has the latest Firmware version. If not, update the Firmware to the latest version. Perform the Carriage Test to troubleshoot the problem further ⇒ Page 4- If the System Error continues, replace the Line Sensor ⇒ Page 8-106. HP Designjet T1100/T610 Printer Series — Service Manual 2-19...

  • Page 30

    Check that the Printer has the latest Firmware version. If not, update the Firmware to the latest version. If the System Error continues, replace the Formatter ⇒ Page 8-131. If the System Error continues, replace the Main PCA ⇒ Page 8-135. 2-20 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 31

    Out of memory failure. Description: Corrective Action: Try the following: It is recommended that you remove any unnecessary files from the Hard Disk Drive of the Formatter using the Web Server. HP Designjet T1100/T610 Printer Series — Service Manual 2-21...

  • Page 32

    Check that the Printer has the latest Firmware version. If not, update the Firmware to the latest version. Use the Service Menu to update the S/N or Part Number ⇒ Page 4-53. 2-22 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 33

    Check the connections on the Main PCA; the Media Advance Drive is connected to the connector labeled Paper Motor. If the System Error continues, replace the Media Advance Driver ⇒ Page 8-146. HP Designjet T1100/T610 Printer Series — Service Manual 2-23...

  • Page 34

    If the System Error continues, replace the Line Sensor ⇒ Page 8-106 If the System Error continues, replace the Carriage PCA ⇒ Page 8-116. If the System Error continues, replace the Formatter ⇒ Page 8-131. 2-24 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 35

    The Calibration of the Paper advance doesn’t activate. Description: Try the following: Some critical part has been changed. Perform the Service menu > Paper Advance routine to calibrate the paper advance. HP Designjet T1100/T610 Printer Series — Service Manual 2-25...

  • Page 36

    System Error Codes 2-26 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 37: Table Of Contents

    You Cannot Insert the Ink Cartridge Into the Printer 3-16 You Cannot Insert the Printhead Into the Printer 3-16 The front panel recommends resetting or replacing a printhead 3-16 Clean the printheads 3-17 Flex Contacts Cleaning Tool 3-18 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 38: Ink Supplies Troubleshooting

    Service Menu (Service Engineers Only) From the main menu, press and hold the Up and Cancel keys. Service Menu (For users) From the main menu, press and hold the Down and Cancel keys. HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 39: Ink Cartridges

    The Ink Cartridges for the T1100/T610 printer series require no maintenance or cleaning. As long as each Ink Cartridge is inserted correctly into its slot, the ink will flow to the Printheads. Because the Printheads control HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 40: Printheads

    The Ink Cartridges should never be removed while the printer is printing. They should only be removed when the printer is ready for you to replace them. The front panel will guide you through the removal and installation procedure. HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 41: General Precautions When Handling Ink Supplies

    There are two methods for checking the ink levels of your Ink Cartridges: Pressing the “View ink levels” direct access key on the Front Panel. See Using the Front Panel, Page 3-2. Choosing the View ink levels option from the Ink menu: HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 42: Obtaining Ink Cartridge Information

    4. The front panel displays information on the selected Ink Cartridge. Use the Arrow keys to scroll through the information. The information supplied is: The make of the Ink Cartridge (hp no.72 is recommended). The product number of the Ink Cartridge.

  • Page 43: Changing An Ink Cartridge

    The current status of the Ink Cartridge. The current ink level of the ink cartridge in milliliters. Original capacity of the ink cartridge in milliliters. The manufacturer of the Ink Cartridge (hp is recommended). The current warranty status of the Ink Cartridge. Changing an Ink Cartridge...

  • Page 44

    T1100/T610 Cartridges Part number Ink Cartridge C9397A HP 72 69 ml Photo Black Ink Cartridge HP 72 69 ml Cyan Ink Cartridge Ink Cartridge C9398A HP 72 69 ml Magenta Ink Ink Cartridge C9399A Cartridge HP 72 69 ml Yellow Ink...

  • Page 45: Obtaining Printhead Information

    2. In the Ink Menu submenu, scroll to Printhead information and press 3. In the Printhead Information submenu, scroll to the Printhead that you want information on and press OK. 4. The front panel displays information on the selected Printhead. HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 46: Changing A Printhead

    Ink Supplies Troubleshooting The information supplied is: The make of the printhead (hp no.72 is recommended). The product number of the Printhead. The serial number of the Printhead. The current status of the printhead. How much ink has been fired (consumed) by the printhead. Note: It is possible for a printhead to consume more than one Ink Cartridge.

  • Page 47

    Printhead Type Printer Model Part number HP 72 Gray & Photo Black C9380A Printhead HP 72 Magenta & Cyan Printhead T1100/T610 C9383A HP 72 Matte Black &...

  • Page 48: Aligning Printheads

    1. If the realignment process is running and the wrong paper is loaded, press the cancel key on the front panel. Do not print if the realignment process has been canceled. You can restart the alignment with the Image Quality Maintenance menu procedure. 3-12 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 49: Align The Printheads Using The Image Quality Maintenance Menu

    Therefore the printer is not aligned and the alignment should be repeated before printing with good image quality. The problem may be due The paper used was not valid, repeat the alignment with valid paper. Printhead health problems, clean printheads. HP Designjet T1100/T610 Printer Series — Service Manual 3-13...

  • Page 50: Ink Cartridge Levels

    Ink Cartridges: as ink is used up the bars get shorter in length. To see how much ink is remaining, go to the Ink Cartridge Information submenu. See Page 3-6, Obtaining Ink Cartridge Information 3-14 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 51: Ink Cartridge Status Messages

    You are recommended to start the printhead removal process from the front Reseat panel, but instead of removing the printhead, simply press the OK key on the front panel. HP Designjet T1100/T610 Printer Series — Service Manual 3-15...

  • Page 52: Summary Of Solving Ink Supplies Problems

    A full list of front panel messages are supplied in the User’s Guide. You Cannot Insert the Ink Cartridge Into the Printer 1. Ensure that you have the correct hp no.72 Ink Cartridge.

  • Page 53: Clean The Printheads

    Cleaning all printheads uses more ink than cleaning a single pair. If you have cleaned the printheads using the Clean printheads procedure from the front panel and are still experiencing image quality problems, you HP Designjet T1100/T610 Printer Series — Service Manual 3-17...

  • Page 54: Flex Contacts Cleaning Tool

    It also contains replacement sponges and an instruction sheet. This tool should be used for cleaning the electrical interconnects of both the Carriage Assembly and the Printhead. 3-18 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 55

    Carriage and the Printheads using the Carriage Interconnect Wiper. Do not touch, wipe or attempt to clean the printhead nozzles. This can damage the printhead and reduce print quality. HP Designjet T1100/T610 Printer Series — Service Manual 3-19...

  • Page 56: Hp Designjet T1100/t610 Printer Series — Service Manual

    Ink Supplies Troubleshooting 3-20 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 57: Service Tests And Utilities

    3. Set SN 4-70 4. Reset Life Counters 4-71 5. Diagnostic Print 4-73 6. Set Date and Time 4-74 7. Enable/Disable Firewall 4-75 8. Reset User Life Counters 4-76 9. Disk Wipe DoD 5220.22OM 4-77 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 58: Phone Support

    Printer requires any on-site maintenance. Remember that the Key combination for the Customer to Enter the Service Tests and Utilities is different from the one that the Customer Engineer will use. HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 59

    The purpose of this test is to verify the TCP/IP configuration. 10 Unit Information ⇒ Page 4-52 This option allows you to view the Firmware Version, Part Number, and Serial Number of the Printer. 11 EEROM Reset ⇒ Page 4-53 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 60

    Formatter and the PrintMech PCA are replaced at the same time or select the correct Serial Number and Part Number if only one of the components has been replaced. 14 I/O Tests ⇒ Page 4-61 Not implemented. HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 61

    Service Menu (Service Engineers Only) From the main menu, press and hold the Up and Cancel keys. Service Menu (For users) From the main menu, press and hold the Down and Cancel keys. HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 62: Entering The Service Tests Menu

    Printer. When pressing a button, be sure to press it deliberately and all the way to the bottom of its travel. If the Printer hangs up during a test, switch the Printer OFF and restart from step 1. HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 63: Scan Axis

    Perform this test with the Printheads and the Tubes System installed in order to get values that can be compared correctly. 1 In the Diagnostics menu, scroll to 1. Scan Axis and press OK. HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 64

    Homing Service Station Starting Servicing Services. Capping Service Station. Uncapping Service Station. Starting Star Wheels Motor. Doing Dummy Cycles Getting SWL path length. Checking length. 5 The printer will display the test results. HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 65

    9 The Front Panel shows the test complete display for a few seconds. 10 The Front Panel prompts you to shutdown the printer to complete the test. 11 Press any key to shutdown the printer. HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 66

    Starting Tests PWM. Starting Tests GPIO. Booting up the Carriage. Starting SVS Motor Starting Carriage Motor. Starting PpsMotor, Starting Service Station. Starting Scan Axis. Moving SVS out of Scan. Homing Scan Axis. 4-10 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 67

    The Scan Axis subsystem is designed to move the carriage assembly between two predetermined horizontal positions with respect to the print platen plane. This allows media of different widths to be used without losing print quality. HP Designjet T1100/T610 Printer Series — Service Manual 4-11...

  • Page 68

    If there is a Failure at any point during the test, the Front Panel will display the relevant System Error Code. To trouble shoot any displayed error codes, refer to page 2-6, System Error Codes and Warnings - Descriptions. 4-12 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 69

    11 The Front Panel prompts you to confirm that the Carriage has moved. 12 Use the Arrow keys to select whether or not the motor moved the carriage. 13 Press OK to continue. HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 70

    23 The printer then continues the Scan Axis test. As the test executes the Front Panel displays the following messages: Starting Carriage Motor. On/Off Carriage Motor. Doing a right side bump. 4-14 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 71

    29 The printer then continues the Scan Axis test. As the test executes the Front Panel displays the following messages: Moving PRS to High. 30 The Front Panel displays the PRS position check results. 31 Press any key finish. HP Designjet T1100/T610 Printer Series — Service Manual 4-15...

  • Page 72

    2-6, System Error Codes and Warnings - Descriptions. 4 The printer then starts the Cutter test to verify the subsystem. As the test executes the Front Panel displays the following messages: 4-16 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 73

    7 The printer then starts an actual test cut of the media. As the test executes the Front Panel displays the following messages: Advance paper. Engaging cutter. Cutting paper. Disengaging cutter. HP Designjet T1100/T610 Printer Series — Service Manual 4-17...

  • Page 74

    10 The Front Panel shows the test complete display for a few seconds. 11 The Front Panel prompts you to shutdown the printer to complete the test. 12 Press any key to shutdown the printer. 4-18 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 75: Paper Drive

    Front Panel displays the following messages: Starting Horsburgh and Mips. Starting Nvm Starting Tests PWM. Starting Tests GPIO. Booting up the Carriage. Starting DelSol1. Starting Carriage. Getting Part Number. Part Number Checking PCA Rev HP Designjet T1100/T610 Printer Series — Service Manual 4-19...

  • Page 76

    11 The Front Panel then displays the Open Loop UNROLL test result. 12 Press any key to continue. 13 The Front Panel then displays: Starting Paper Motor. Starting Paper Axis. Calib. Analog Decoder. 4-20 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 77

    The PWM max results should be XYZ. 21 If the results are correct, press OK to accept the results. If the results are not correct, press Back/Cancel to reject the results and FAIL the test. HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 78

    22 If you accept the results, the Front Panel shows the test complete display for a few seconds: 23 The Front Panel prompts you to shutdown the printer to complete the test. 24 Press any key to shutdown the printer. 4-22 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 79: Electronics Module

    5 The Power supply test starts and the Front Panel displays the following messages: Starting DelSol7. Starting Carriage. Getting PSU voltages. 6 The Front Panel then displays the Power Supply test results. 7 Press any key to continue. HP Designjet T1100/T610 Printer Series — Service Manual 4-23...

  • Page 80

    15 Press any key to continue. 16 The Formatter memory size test starts and the Front Panel displays the following messages: Starting DelSol1. Getting PCA Revision. Getting Memory Size. 4-24 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 81

    24 Press any key to continue. 25 The MainBoard Revision Voltage test starts and the Front Panel displays the following messages: Starting DelSol1. HP Designjet T1100/T610 Printer Series — Service Manual 4-25...

  • Page 82

    32 Press OK to the test the Formatter. If you do not wish to test the Formatter use the Arrow keys to select NO and press OK. 33 The Formatter Communications test starts and the front Panel displays the following messages: 4-26 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 83

    39 The Front Panel then displays the Plotter Information results and prompts you to press any key to finish. 40 Press any key to finish. 41 The Front Panel shows the test complete display for a few seconds. HP Designjet T1100/T610 Printer Series — Service Manual 4-27...

  • Page 84

    Service Tests and Utilities 42 The Front Panel prompts you to shutdown the printer to complete the test. 43 Press any key to shutdown the printer. 4-28 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 85

    7 Press OK to accept the result. If the result is not correct use the Arrow keys to select NO and press OK. 8 The Carriage Assembly Vaux test starts and the Front Panel displays: Getting Vaux Carriage Volt. HP Designjet T1100/T610 Printer Series — Service Manual 4-29...

  • Page 86

    17 Press any key to continue. 18 The Carriage Assembly test continues and the Front Panel displays the result of each phase of the test: Setting LS low intensity. 4-30 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 87

    22 Remove all the Printheads from the Carriage. 23 Press any key to continue. 24 The Carriage Assembly pens test executes and checks the pens status. 25 The Front Panel then prompts you to replace all the Printheads. HP Designjet T1100/T610 Printer Series — Service Manual 4-31...

  • Page 88

    Checking Encoder readings. Moving Carriage rightwards Reading Encoder positions Checking Encoder readings 36 The Front Panel then displays Encoder Difference (Left/Right) test result and prompts you to press any key to finish. 4-32 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 89

    38 The Front Panel shows the test complete display for a few seconds. 39 The Front Panel prompts you to shutdown the printer to complete the test. 40 Press any key to shutdown the printer. HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 90

    4 Verify that the sensors are in the default positions and any key to continue. 5 The Window sensor test starts and the Front Panel prompts you to open the Window: 6 Open the Window. 7 Press any key to continue. 4-34 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 91

    17 The Media sensor test starts and the Front Panel prompts you load media: 18 Raise the Media Lever. 19 Load media. 20 Lower the Media Lever. 21 Press any key to continue. HP Designjet T1100/T610 Printer Series — Service Manual 4-35...

  • Page 92

    27 The Front Panel shows the test complete display for a few seconds. 28 The Front Panel prompts you to shutdown the printer to complete the test. 29 Press any key to shutdown the printer. 4-36 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 93

    2-6, System Error Codes and Warnings - Descriptions. 31 The Rewinder test starts and the front Panel displays the following messages: Starting Horsburgh. Starting Nvm Accessing Nvm Starting PWM ManagerLuna Starting ENC ManagerLuna Setting encoder position HP Designjet T1100/T610 Printer Series — Service Manual 4-37...

  • Page 94

    37 The Front Panel shows the test complete display for a few seconds. 38 The Front Panel prompts you to shutdown the printer to complete the test. 39 Press any key to shutdown the printer. 4-38 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 95

    7 The test continues and the front Panel displays the following messages: Starting Horsburgh0. Starting Mips. Starting Nvm. Getting Part Number. Starting ISS Motors. Moving Bongos down. Reading Bongos down. Moving Bongos up. HP Designjet T1100/T610 Printer Series — Service Manual 4-39...

  • Page 96

    16 The front Panel prompts you to insert all the Ink Supplies. 17 Install all the Ink Cartridges. 18 Press OK to continue. 19 The Acumen Supplies test and the front Panel displays the following messages: Starting AcumenSupplies. Reading AcumenSupplies. 4-40 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 97

    3 In the IDS submenu, scroll to Check Ink Supplies and press OK to start the test. 4 The Check Ink Supplies test starts and the front Panel displays the following messages: Starting Horburgh & Mips. Starting Nvm. HP Designjet T1100/T610 Printer Series — Service Manual 4-41...

  • Page 98

    8 The Front Panel prompts you to shutdown the printer to complete the test. 9 Press any key to shutdown the printer. Check Leakage 1 In the Diagnostics menu, scroll to 7. IDS and press OK. 4-42 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 99

    7 If a Bongo remains in the UP position, use your finger to help push it down. The test continues and displays the following messages: Reading DDI Sensors Moving Bongos up Reading DDI Sensors Moving Bongos down HP Designjet T1100/T610 Printer Series — Service Manual 4-43...

  • Page 100

    13 The Front Panel shows the test complete display for a few seconds. 14 The Front Panel prompts you to shutdown the printer to complete the test. 15 Press any key to shutdown the printer. 4-44 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 101

    Homing Service Station. Moving to Spit Rear pos. Moving to Spit Front pos. Moving to Wipe forward pos. Moving to Wipe reverse pos. Moving to Cleaner pos. Moving to SOL pos. HP Designjet T1100/T610 Printer Series — Service Manual 4-45...

  • Page 102

    10 Select YES to cap the Service Station or NO to skip this test. 11 The test continues and displays the following messages: Capping Service Station. 12 The Front Panel displays the Service Station test results. 13 Press any key to finish the test. 4-46 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 103

    Starting Horsburgh and Mips. Starting Nvm. Getting Part Number. Starting Service Station. Starting Scan Axis. Moving SVS out of Sax. Homing Scan Axis. Moving Carriage out of SVS. Homing Service Station. HP Designjet T1100/T610 Printer Series — Service Manual 4-47...

  • Page 104

    7 Press any key to shutdown the printer. Aerosol Fan 1 In the Diagnostics menu, scroll to 8. Service Station and press OK. 2 The Front Panel will show the 8. Service Station submenu. 4-48 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 105

    12 If it is operating, use the Arrow keys to select YES and press OK. If it is NOT operating, select NO and press OK. 13 The Front Panel then displays the following message: Checking Fault condition HP Designjet T1100/T610 Printer Series — Service Manual 4-49...

  • Page 106

    16 The Front Panel shows the test complete display for a few seconds. 17 The Front Panel prompts you to shutdown the printer to complete the test. 18 Press any key to shutdown the printer. 4-50 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 107

    4 The Front Panel shows the test complete display for a few seconds. 5 The Front Panel prompts you to shutdown the printer to complete the test. 6 Press any key to shutdown the printer. HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 108: Unit Information

    6 The Front Panel shows the test complete display for a few seconds. 7 The Front Panel prompts you to shutdown the printer to complete the test. 8 Press any key to shutdown the printer. 4-52 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 109: Eerom Reset

    5 The Front Panel finishes the test and prompts you to Recover the Printheads after completing the test and rebooting the printer. 6 The Front Panel shows the test complete display for a few seconds. HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 110

    7 The Front Panel prompts you to shutdown the printer to complete the test. 8 Press any key to shutdown the printer. 9 Recover the Printheads. See Align the Printheads using the Image Quality Maintenance menu, Page 3-13. 4-54 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 111: Set Unit Configuration

    Service Tests and Utilities 12. Set Unit Configuration This diagnostic test is not available for T1100/T610 printers. HP Designjet T1100/T610 Printer Series — Service Manual 4-55...

  • Page 112

    4 The Set Serial Number test starts and the front Panel displays the following messages: Checking SE Log. Starting Horsburgh & Mips. Starting NvmBackup. Starting NvmMain Getting Serial Number Checking Serial Number. Starting Nvm. Getting Part Number. 4-56 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 113

    11 If you selected YES to change the Part Number, the Front Panel prompts you to select from a list of allowed Part Numbers. 12 Use the arrow keys to scroll through the allowed Part Numbers and press OK to select the Part Number. HP Designjet T1100/T610 Printer Series — Service Manual 4-57...

  • Page 114

    Set the correct Serial Number as follows: 1 In the Diagnostics menu, scroll to 13. Error 71:19 Recovery and press 2 The Front Panel will show the 13. Error 71:19 Recovery submenu. 4-58 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 115

    Serial Number and Part Number are copied from the selected location to the other memory location: Starting NvmMain Starting NvmBackup. Getting Serial Number. Checking Serial Number. Getting Part Number. Writing the right SN. Starting Nvm. HP Designjet T1100/T610 Printer Series — Service Manual 4-59...

  • Page 116

    9 The Front Panel shows the test complete display for a few seconds. 10 The Front Panel prompts you to shutdown the printer to complete the test. 11 Press any key to shutdown the printer. 4-60 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 117

    Service Tests and Utilities 14. Others This test is not implemented for the current version of the printer. HP Designjet T1100/T610 Printer Series — Service Manual 4-61...

  • Page 118: Service Utilities

    The printer's hard disk is used as a temporary storage area for print jobs. The Disk Wipe utility can completely erase your information from the hard disk to protect it from unauthorized access. 4-62 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 119: Entering The Service Utilities Menu

    Cancel key together. You are now in the Service Menu Menu. 4 Use the Arrow keys to scroll to the “Service Utilities” menu option and press the OK key. HP Designjet T1100/T610 Printer Series — Service Manual 4-63...

  • Page 120

    In some cases a quick press of a button may not be recognized by the Printer. When pressing a button, be sure to press it deliberately and all the way to the bottom of its travel. 4-64 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 121: Turn Drive Roller

    3 If media is loaded, the service utility will be cancelled. In this case, unload the media and start again from step 1. If no media is loaded, the test will continue. HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 122

    7 If the utility exits correctly, OK will be displayed on the Front Panel. REMEMBER TO REMOVE THE PIECE OF PAPER FROM THE WINDOW SENSOR BEFORE CLOSING THE WINDOW AS THIS COULD DAMAGE THE WINDOW AND THE SENSOR. 4-66 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 123: Purge Tubes

    CANCEL to exit the test. Insert the dummy printheads using the Change Printheads procedure. See Changing a Printhead, Page 3-10. 3 The Front Panel displays a message to say the Printer is going to reboot. HP Designjet T1100/T610 Printer Series — Service Manual 4-67...

  • Page 124

    Carriage cover and close the Window. 10 The Printer will now perform the Printhead Alignment and Front Panel will prompt you to continue with the Printhead Alignment, select Align now and press the OK key. 4-68 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 125

    Service Tests and Utilities 11 Once the Printhead Alignment is completed, the following message will be displayed on the Front Panel. Press the OK key to continue. HP Designjet T1100/T610 Printer Series — Service Manual 4-69...

  • Page 126

    5 If the utility exits correctly, OK will be displayed on the Front Panel. 6 When the printer is restarted after a serial number change an NVM setting sequence is initiated to synchronize the serial number stored in the backup memory. HP Designjet T1100/T610 Printer Series — Service Manual 4-70...

  • Page 127: Reset Life Counters

    The counters that are reset are show Preventive 4-29 Maintenance ⇒ Page It is also advisable to check the status of the Life Counters related to the other Preventive Maintenance Kits to avoid multiple trips to the customer. HP Designjet T1100/T610 Printer Series — Service Manual 4-71...

  • Page 128

    “Unable to get usage counter”. This could be a possible Firmware error. In this case, make sure you have the latest version of the Firmware. 4 If the utility exits correctly, OK will be displayed on the Front Panel. HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 129: Diagnostic Print

    The procedure to make an Advanced Diagnostic Print can be found at 6-12, Printing the Advanced Diagnostics Print. Additional print quality information such as troubleshooting and corrective measures can be found at 6-1, Print Quality. HP Designjet T1100/T610 Printer Series — Service Manual 4-73...

  • Page 130: Set Date And Time

    If the current RTC Clock cannot be set, it could be a possible Firmware error. Make sure you have the latest version of the Firmware. 5 Restart the printer. HP Designjet T1100/T610 Printer Series — Service Manual 4-74...

  • Page 131

    Down keys to make your selection and press the OK key. 4 The system upgrades the internal memory to reflect the chosen selection. 5 The Front Panel shows the test complete display for a few seconds. HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 132: Reset User Life Counters

    3 Press OK to reset the user life counters. If you are not sure, press BACK/ CANCEL to exit this utility. 4 The Front Panel shows the test complete display for a few seconds. 4-76 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 133

    5220-22.m requirements for clearing and sanitization of disk media. Perform the Disk Wipe DoD 5220.22OM utility as follows: 1 In the Service Utilities submenu, scroll to "Disk Wipe DoD 5330.22-M" and press Enter. HP Designjet T1100/T610 Printer Series — Service Manual 4-77...

  • Page 134

    5330.22-M" and press Enter. 6 When the following message appears on the Front Panel, you must select whether you would like to perform a complete erase of the Hard Disk Drive 4-78 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 135

    9 The printer reboots into the Disk Wipe mode, and continues with the disk erase until it is completed. Do NOT interrupt this process. All Front Panel buttons are disabled while printer erases the HDD. HP Designjet T1100/T610 Printer Series — Service Manual 4-79...

  • Page 136

    Service Tests and Utilities 4-80 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 137: Service Calibrations

    Using the Front Panel 5-3 Entering the Service Calibrations Menu 5-4 Scan Axis Calibration 5-5 Service Station Calibration 5-6 Paper Advance Calibration 5-7 Drop Detector Calibration 5-14 Line Sensor Calibration 5-17 Carriage PCA 5-21 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 138: Print Quality

    If ALL the Calibrations need to be performed (for example, when both the Formatter and the Print Mech PCA have been replaced), you must perform them in the following order: Drop Detector/Service Station Calibration. Line Sensor/Scan Axis Calibration. Paper Advance Calibration. HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 139

    Service Menu (Service Engineers Only) From the main menu, press and hold the Up and Cancel keys. Service Menu (For users) From the main menu, press and hold the Down and Cancel keys. HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 140: Entering The Service Calibrations Menu

    In some cases a quick press of a button may not be recognized by the Printer. When pressing a button, be sure to press it deliberately and all the way to the bottom of its travel. HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 141: Scan Axis Calibration

    HP Glossy Media. HP Coated Paper. HP Productivity Photo Gloss. HP Heavyweight Coated Paper. HP Super Heavyweight Coated Paper. HP Bright White Inkjet Paper. 1. In the Service Calibrations submenu, scroll to Scan Axis Calibration and press Enter. 2. To calibrate the Scan Axis, run the Scan Axis diagnostic test. See 1.

  • Page 142: Service Station Calibration

    Aerosol Fan replaced. 1. In the Service Calibrations submenu, scroll to Service Station and press Enter. 2. To calibrate the Service Station, run the Service Station diagnostic test. See 8. Service Station, Page 4-45. HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 143: Paper Advance Calibration

    Paper Advance Calibration. 1. In the Service Calibrations submenu, scroll to “Paper Advance Calibration” and press OK. 2. In the Paper Advance Calibration submenu, scroll to Print Calibration Pattern and press OK. HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 144

    7. The Front Panel prompts you to select the paper category you will use for the calibration. Use the Arrow keys to scroll to your paper category and press the OK key to continue the media load process. HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 145

    Advancing Paper Printing Pattern 12. The Printer will start to print the Paper Advance Calibration Pattern. This could take several minutes during which the following message will be displayed on the Front Panel. HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 146

    Remove the pattern from the printer and leave it to dry for a few minutes before continuing with the Calibration. MAKE SURE NO MEDIA IS LOADED INTO THE PRINTER BEFORE STARTING TO SCAN THE CALIBRATION PATTERN. 5-10 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 147

    Calibration to FAIL. 22. The Front Panel prompts you to select the paper category you used for the calibration. Select the same paper that you used to perform the HP Designjet T1100/T610 Printer Series — Service Manual 5-11...

  • Page 148

    If this is the case, perform the Paper Advance Calibration again from step 1. Perform a Line Sensor Calibration (⇒ Page 5-17) and then rescan the Calibration pattern. Replace the Line Sensor ⇒ Page 8-106. 5-12 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 149

    Service Calibrations If the problem continues, replace the Media Advance Driver ⇒ Page 8- 146. HP Designjet T1100/T610 Printer Series — Service Manual 5-13...

  • Page 150: Drop Detector Calibration

    3. When the following message appears on the front panel, you must select whether you would like to continue with the calibration by pressing the OK key. Press Back or Cancel to exit the calibration. 5-14 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 151

    3. When the following message appears on the front panel, you must select whether you would like to continue with the calibration by pressing the OK key. Press Back or Cancel to exit the calibration. HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 152

    5. Once the Drop Detector has been calibrated, the results will be displayed on the Front Panel. Press OK to finish the calibration. 6. Once the calibration is completed, OK will be displayed on the Front Panel. 5-16 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 153: Line Sensor Calibration

    HP Glossy Media. HP Coated Paper. HP Productivity Photo Gloss. HP Heavyweight Coated Paper. HP Super Heavyweight Coated Paper. HP Bright White Inkjet Paper. 1. In the Service Calibrations submenu, scroll to Line Sensor Calibration and press OK. 2. When the following message appears on the front panel, you must select whether you would like to continue with the calibration by pressing the OK key.

  • Page 154

    Try the Scan-Axis Calibration again. Replace the Line Sensor The Printer will start to calibrate the Line Sensor position to the Black Printhead. The Front Panel displays the following message: Line Sensor to Black calibrating HP Designjet T1100/T610 Printer Series — Service Manual 5-18...

  • Page 155

    Front Panel. In this case, try the following: Enter the Front Panel menu and retry the Printhead Alignment. If the Alignment completes successfully, then perform the Color Calibration. HP Designjet T1100/T610 Printer Series — Service Manual 5-19...

  • Page 156

    Printheads are printing incorrectly. If necessary, perform a Printhead Recovery through the Front Panel and retry the Printhead Alignment. 10. Once the complete Line Sensor calibration is completed successfully, OK will be displayed on the Front Panel. 5-20 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 157

    Perform the Carriage Setup as follows: 1. In the Service Calibrations submenu, scroll to Carriage PCA and press 2. To calibrate the Carriage PCA, run the Carriage Assembly diagnostic test. See 8. Service Station, Page 4-45. HP Designjet T1100/T610 Printer Series — Service Manual 5-21...

  • Page 158

    Service Calibrations 5-22 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 159

    Problems with Color Accuracy 6-30 Output Only Contains a Partial Print 6-31 Problems with Image Clipping 6-31 Some objects are missing from the printed image 6-33 A PDF file is clipped or objects are missing 6-33 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 160

    3 Media: Select the correct media type through the front panel when loading it. Make sure that HP or HP-approved media is being used. 4 Perform the Printhead Alignment (Main Menu/Image Quality Maintenance/ Align Printheads), using the same paper type with which you were experiencing unacceptable image quality, if feasible (some paper types are not suitable for Printhead Alignment).

  • Page 161

    Service Menu (Service Engineers Only) From the main menu, press and hold the Up and Cancel keys. Service Menu (For users) From the main menu, press and hold the Down and Cancel keys. HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 162

    Visual Alignment Diagnostic. Used to check pen alignment reliability. Visual Nozzle health Diagnostic. Used to check nozzle health reliability. Force Drop Detection. Used to reset the nozzle health historic data base and force new drop detection. HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 163: Considerations For Printing The Diagnostic Print

    2 Use the same type of media that the customer was using when they found the image quality problem. 3 If the customer is using non-HP media and after the Image Quality Test you still have the same image quality problems, change to genuine HP media and repeat the Image Quality Test.

  • Page 164

    System is correctly installed. Press the OK key to print the Diagnostic Print or press Back/Cancel to exit without printing the Diagnostic Print. 5 The selected Diagnostic Print will now be printed. HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 165

    Below, the stepped lines highlighted in yellow are misdirected. When the line is misdirected, this means the nozzle is malfunctioning or out of position. HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 166

    1 Recover the Printheads, using the Front Panel Main Menu/Image Quality Maintenance/Clean Printheads option. 2 Reprint the Printhead Nozzles Test Plot to verify that the defective nozzles have been corrected. 3 If the problem continues, replace the defective Printhead. HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 167

    2 If the Printer is experiencing vertical misalignment problems, the Alignment Test will show something like this: 3 If the Printer is experiencing bi-directional misalignment problems, the Alignment Test will show something like this: HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 168

    50% ink density patches. If you print the test in Normal Print Mode AND use glossy paper, the mK color will not be printed. Instead of 6 color bands, only 5 will appear. 6-10 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 169: No Printing Defects Found In The Diagnostic Print

    Paper menu/View loaded paper). 3 If the customer is using low quality paper, try recommending better quality paper (preferably HP paper). Printer performance can only be guaranteed by using recommended papers. 4 Perform the Paper Advance Calibration using the same type of paper that will be used for the final print (Main Menu/Image Quality Maintenance/ Paper Advance Calibration/Calibrate Paper Advance).

  • Page 170

    This plot helps you to visually check any alignment problems of the printer. You use it to precisely measure the media advance error with a one dot row accuracy, and to verify the stability of the media advance. 6-12 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 171

    Paper Advance. The following plot shows correct media advance, there is a straight white line positioned close to the 0 column for the majority of the points. HP Designjet T1100/T610 Printer Series — Service Manual 6-13...

  • Page 172

    Main Menu/Paper/View Loaded Paper. At the bottom, the Front Panel displays the Paper Advance Calibration status. There are three status messages: DEFAULT. The paper loaded is recognized as HP paper, which is already optimized and calibrated for the printer. Do Not calibrate the Paper Advance for this paper.

  • Page 173

    The Paper Advance problems affect ALL paper types. The procedure for Paper Advance Calibration from the service menu is documented in Chapter 5, Service Calibrations. See Paper Advance Calibration, Page 5-7. HP Designjet T1100/T610 Printer Series — Service Manual 6-15...

  • Page 174

    Line Sensor Calibration b Pen to Pen Align c Carriage thetaZ d Bidirectional align (high) e Bidirectional align (Low) For tests a, b, and c, the order of the color band is: 6-16 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 175

    The clear band is in the center of the pattern. The following plot shows bad visual alignment. The clear band is not in the center of the pattern. HP Designjet T1100/T610 Printer Series — Service Manual 6-17...

  • Page 176

    Print Quality If the customer is using non-HP media and after the Image Quality Test you still have the same image quality problems, change to genuine HP media and repeat the Image Quality Test. The best alignment calibration is obtained using HP Photo Paper.

  • Page 177

    2 On the left of each Printhead Nozzle test, there is a series of horizontal straight lines. If one or more nozzles are misdirected there will be unequal spaces between the corresponding lines. HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 178

    Once the nozzle health data base has been reset drop detection is forced. The normal cause of this white point banding in a single color is the incorrect detection of failed nozzles by the drop detector. 6-20 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 179: Troubleshooting Print Quality Problems, Print Quality General Advice

    Troubleshooting Print Quality Problems Print Quality General Advice 1 To achieve the best performance from the printer, only genuine HP accessories and supplies should be used. 2 Make sure that the paper type selected in the Front Panel is the same as the paper type loaded into the Printer.

  • Page 180

    Shown below is an example of what you might see if you have this problem: Corrective Action 1 Check that the paper type loaded corresponds to the paper type selected in 6-22 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 181: Problems With Stepped Lines

    1 The problems may be inherent in the image that you are trying to print. Try to improve the image with the application that generated the file. 2 Check that the appropriate print quality settings are being used (refer to the User’s Guide for more information). HP Designjet T1100/T610 Printer Series — Service Manual 6-23...

  • Page 182: Lines Are Printed Double Or In Wrong Colors, Lines Are Discontinuous

    Lines are discontinuous If the lines are broken in the following way: 1 Check that the appropriate print quality settings are being used (refer to the User’s Guide for more information). 6-24 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 183

    3 Try using a heavier paper type. When printing dense colors, it is recommended to use HP Heavyweight Coated Paper or HP Super Heavyweight Coated Paper. 4 If glossy paper is being used, try changing to a different type of glossy paper.

  • Page 184: Paper Is Not Flat

    This can happen when you use thin paper that becomes saturated with ink. 6-26 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 185: Ink Marks On The Paper

    Front Panel (Main Menu/Paper menu/View loaded paper). 2 Try using a heavier paper type. When printing dense colors, it is recommended to use HP Heavyweight Coated Paper or HP Super Heavyweight Coated Paper. Ink marks on the paper This problem may occur for several different reasons.

  • Page 186: Problems With The Edges Of Objects

    4 Try using a heavier paper type. When printing dense colors, it is recommended to use HP Heavyweight Coated Paper or HP Super Heavyweight Coated Paper. 5 Try to increase the margins by relocating the image to the center of the page with the software application being used.

  • Page 187: Black And White Prints Do Not Look Neutral

    1 Print the Service Image Diagnostics Print, and clean any printheads that need cleaning. Reprint the job in case the problem has been solved. 2 Try printing with roll paper. 3 Try using larger margins around the image. HP Designjet T1100/T610 Printer Series — Service Manual 6-29...

  • Page 188: Vertical Lines Of Different Colors, White Spots On The Print

    Corrective Action 1 Try using a heavier paper type. When printing dense colors, it is recommended to use HP Heavyweight Coated Paper or HP Super Heavyweight Coated Paper. 2 Use higher print quality settings (refer to the User’s Guide for more information).

  • Page 189: Output Only Contains A Partial Print

    4 If the problem consists of color differences between your print and your monitor, please follow the instructions in the "How to calibrate your monitor" section of the HP Color Center. At this point, you may wish to reprint your job in case the problem has been solved.

  • Page 190

    If necessary, change the printable area in the software. If necessary, reduce the size of the image or document in your software application, so it fits between the margins 6-32 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 191: Some Objects Are Missing From The Printed Image

    A PDF file is clipped or objects are missing In older versions of Adobe Acrobat or Adobe Reader, large PDF files could be clipped or lose some objects when printing with the HP-GL/2 driver at high resolution. Upgrade the Adobe Acrobat or Adobe Reader software to the latest version.

  • Page 192

    Print Quality 6-34 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 193: Parts And Diagrams

    Right Cover 7-8 Left Cover 7-10 Right Hand Assemblies 7-12 Left Hand Assemblies 7-14 Carriage Assembly 7-16 Scan-Axis Assemblies 7-18 Paper Path Assemblies (Front) 7-20 Paper Path Assemblies (Rear) 7-22 Miscellaneous Parts 7-24 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 194: Removal And Installation

    Parts and Diagrams Printer Support Reference HP Part Part Description Printer Size Page Number Model Figure T1100/ Q5669-60718 Leg Cover T610 T1100/ Q5669-60716 Legs Assembly T610 Foot Assembly (includes 1 foot and T1100/ Q5669-60715 1 support tube) T610 Q5669-60719 Bin Assembly (Includes the Bin...

  • Page 195

    Parts and Diagrams Figure 7-1: Printer Support HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 196

    Parts and Diagrams Center Covers (Front) Reference HP Part Part Description Printer Size Page Number Model Figure Q6683-60208 24 inch T1100 Q6687-60066 44 inch Window Q6711-60002 24 inch T610 Q6712-60001 44 inch Q6683-60198 T1100/ 24 inch Top Cover T610 8-42...

  • Page 197

    Parts and Diagrams Figure 7-2: Center Covers (Front) HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 198

    Parts and Diagrams Center Covers (Rear) Reference HP Part Part Description Printer Size Page Number Model Figure T1100/ Q6683-60207 Rear Tray Supports 8-35 T610 Q6683-60197 24 inch T1100/ Clean Out Assembly 8-71 T610 Q6687-60081 44 inch T1100/ Q5669-60676 Out Of Paper Sensor...

  • Page 199

    Parts and Diagrams Figure 7-3: Center Covers (Rear) HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 200

    Parts and Diagrams Right Cover Reference HP Part Part Description Printer Size Page Number Model Figure Q6683-60203 Right Cover (without Right Cover T1100 8-19 Door) Q6711-60003 T610 Left Front Trim/Right Front Trim (Left T1100/ Q6683-60214 8-11 not shown) T610 Q6683-60205...

  • Page 201

    Parts and Diagrams Figure 7-4: Right Cover HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 202

    Parts and Diagrams Left Cover Reference HP Part Part Description Printer Size Page Number Model Figure T1100/ Q6683-60204 T610 Left Ink Cartridge Door 8-17 Q6683-60232 Left Front Trim/Right Front Trim T1100/ Q6683-60214 8-13 (Right not shown) T610 Q6683-67003 T1100 Left Side Panel...

  • Page 203

    Parts and Diagrams Figure 7-5: Left Cover HP Designjet T1100/T610 Printer Series — Service Manual 7-11...

  • Page 204: Right Hand Assemblies

    Parts and Diagrams Right Hand Assemblies Reference HP Part Part Description Printer Size Page Number Model Figure T1100/ Q6675-60043 Carriage Rail Oiler 8-104 T610 T1100/ Q5669-60677 Pen to Paper Space (PPS) Solenoid 8-63 T610 T1100/ Q5669-60674 Scan-Axis Motor 8-100 T610...

  • Page 205

    Parts and Diagrams Figure 7-6: Right Hand Assemblies HP Designjet T1100/T610 Printer Series — Service Manual 7-13...

  • Page 206: Left Hand Assemblies

    Parts and Diagrams Left Hand Assemblies Reference HP Part Part Description Printer Size Page Number Model Figure T1100/ Q6683-60188 Left Ink Supply Station 8-121 T610 T1100/ Q5669-60697 Starwheel Motor 8-167 T610 T1100/ Q5669-60703 Encoder Sensor 8-143 T610 T1100/ Q5669-60702 Encoder Disk...

  • Page 207

    Parts and Diagrams Figure 7-7: Left Hand Assemblies HP Designjet T1100/T610 Printer Series — Service Manual 7-15...

  • Page 208

    Parts and Diagrams Carriage Assembly Reference HP Part Part Description Printer Size Page Number Model Figure Carriage PCA Covers T1100/ Q5669-60689 8-88 T610 Carriage Latch T1100/ Q5669-60685 8-111 T610 Carriage Cover (includes Carriage T1100/ Q6683-60189 8-111 Latch) T610 T1100/ Q6683-60191...

  • Page 209

    Parts and Diagrams Figure 7-8: Carriage Assembly HP Designjet T1100/T610 Printer Series — Service Manual 7-17...

  • Page 210

    Parts and Diagrams Scan-Axis Assemblies Reference HP Part Part Description Printer Size Page Number Model Figure Q6683-60195 24 inch T1100/ Ink Supply Tubes 8-125 T610 Q6687-60059 44 inch Q6683-60209 24 inch Encoder Strip (including Encoder T1100/ 8-77 Strip Spring and Nut)

  • Page 211

    Parts and Diagrams Figure 7-9: Scan-Axis Assemblies HP Designjet T1100/T610 Printer Series — Service Manual 7-19...

  • Page 212

    Parts and Diagrams Paper Path Assemblies (Front) Reference HP Part Part Description Printer Size Page Number Model Figure Q6683-60196 24 inch T1100/ Starwheel Assembly 8-135 T610 Q6687-60060 44 inch Q6675-60042 24 inch T1100/ Print Zone Overdrive 8-137 T610 Q6677-60018 44 inch...

  • Page 213

    Parts and Diagrams Figure 7-10: Paper Path Assemblies (Front) HP Designjet T1100/T610 Printer Series — Service Manual 7-21...

  • Page 214

    Parts and Diagrams Paper Path Assemblies (Rear) Reference HP Part Part Description Printer Size Page Number Model Figure T1100/ Q5669-60708 Pinch Roller 8-161 T610 T1100/ Q6687-60085 Pinchwheel Assembly 8-156 T610 T1100/ Q6677-60019 Left Roll Guide 44 inch 8-75 T610 T1100/...

  • Page 215

    Parts and Diagrams Figure 7-11: Paper Path Assemblies (Rear) HP Designjet T1100/T610 Printer Series — Service Manual 7-23...

  • Page 216: Preventive Maintenance

    Parts and Diagrams Miscellaneous Parts HP Part Part Description Printer Size Number Model Q6683-67007 24 inch T1100/ Preventive Maintenance Kit #1 T610 Q6687-67003 44 inch T1100/ Q6683-67006 Preventive Maintenance Kit #2 (Service Station) T610 T1100/ Q6683-67008 Preventive Maintenance Kit #3...

  • Page 217

    Encoder Disk and Encoder Sensor 8-143 Media Advance Drive 8-146 Media Advance Roller 8-150 Pinchwheel Assembly 8-156 Pinch Roller 8-161 Left Starwheel Lifter 8-162 Right Starwheel Lifter 8-164 Starwheel Motor 8-167 Full Bleed Foam 8-169 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 218: Safety Precautions

    Printer. 6. After removing any PCA from the Printer, place it on a conductive foam pad or into its conductive packaging to prevent ESD damage to any ICs on the PCA. HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 219: Required Tools

    All the special tools and equipment required to disassemble, service and repair the Printer are provided in the T1100/T610 Toolkit P/N Q6683-67001. The T1100/T610 Toolkit contains the following tools: T1100/T610 Toolkit Q6683-67001 Description/Comments HP Part Number 13 mm Combination Spanner Q6675-67011 Alcohol Q6675-60091 Allen Key #2 Q6675-60041 Cleaning Cloth 9300-2531 Flex Contacts Cleaning Support...

  • Page 220

    1. Open the Window. 2. Remove the two T-15 screws that secure the left Window hinge locking plate to the Top Cover. 3. Remove the left Window hinge locking plate from the Top Cover. HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 221

    5. Remove the T-15 screws that secure each of the remaining three Window hinge locking plates to the Top Cover. 6. Remove the remaining three Window hinge locking plates from the Top Cover. HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 222

    8. Grip the Window at the left and right edges and move it horizontally towards the right as far as it will go. 9. Pull the Window towards the front to disengage the hinges. HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 223

    Removal and Installation 10. Lift the Window vertically out of the printer. HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 224: Front Cover

    2. Carefully pull the bottom of the Front Cover forwards until you can release it from its attachments. 3. Unhook the Front Cover from the four attachments and remove it from the printer. HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 225: Media Output Assembly

    1. Remove the Front Cover (refer to page 8-8). 2. Remove four T-15 screws that secure the Media Output Assembly to the printer. 3. Release the four attachment clips. 4. Lift the front of the Media Output Assembly. HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 226

    Removal and Installation 5. Slide the Media Output Assembly forwards out of the printer. 8-10 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 227

    4. Open the Right Ink Cartridge Door by lifting firmly where the door meets the Right Cover. Do NOT use a screwdriver or other tool to open the Right Ink Cartridge 5. Unclip the Right Front Trim. HP Designjet T1100/T610 Printer Series — Service Manual 8-11...

  • Page 228

    Removal and Installation 6. Remove Right Front Trim from the printer. 8-12 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 229

    2. Remove the Media Output Assembly (refer to page 8-9). 3. Remove two T-15 screws that secure the Left Front Trim to the printer. 4. Open the Left Ink Cartridge Door. 5. Unclip the Left Front Trim. HP Designjet T1100/T610 Printer Series — Service Manual 8-13...

  • Page 230

    Removal and Installation 6. Remove Left Front Trim from the printer. 8-14 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 231

    Do NOT use a screwdriver or other tool to open the Right Ink Cartridge 2. Unclip the right side of the Right Ink Cartridge Door. 3. Unclip the left side of the Right Ink Cartridge Door. HP Designjet T1100/T610 Printer Series — Service Manual 8-15...

  • Page 232

    Removal and Installation 4. Remove the Right Ink Cartridge Door. 8-16 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 233

    Switch off the printer and remove the power cable. 1. Open the Left Ink Cartridge Door. 2. Unclip the left side of the Left Ink Cartridge Door. 3. Unclip the right side of the Left Ink Cartridge Door. HP Designjet T1100/T610 Printer Series — Service Manual 8-17...

  • Page 234

    Removal and Installation 4. Remove the Left Ink Cartridge Door. 8-18 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 235

    3. Remove one T-15 screw that secures the Right Cover to the printer (at the rear of the Printer). 4. Remove one T-15 screw that secures the Right Cover to the printer (at the rear of the Printer). HP Designjet T1100/T610 Printer Series — Service Manual 8-19...

  • Page 236

    6. Remove one T-15 screw that secures the Right Cover to the printer (accessible under the Front Cover). 7. Remove one T-15 screw that secures the Right Cover to the printer. 8-20 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 237

    Removal and Installation 8. Unclip the Right Trim. 9. Remove the Right Cover from the printer. HP Designjet T1100/T610 Printer Series — Service Manual 8-21...

  • Page 238

    2. Open the Ink Cartridge Door. 3. Remove the Ink Cartridges from the Printer. The illustration shows the T1100 which has six Ink Cartridges. 4. Press the clip to release the Left Cover Finishing Panel. 8-22 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 239

    5. Remove the Left Cover Finishing Panel. 6. Unclip the spring from the attachment points on the Media Lever and Left Cover. 7. Remove three T-15 screws that secure the Media Lever. HP Designjet T1100/T610 Printer Series — Service Manual 8-23...

  • Page 240

    Formatter Housing. 9. Lift the Formatter Housing out of the printer. 10. Remove one T-15 screw that secures the Left Cover (top rear, accessible under the Formatter Housing). 8-24 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 241

    Left Cover (bottom rear). 12. Remove one T-15 screw that secures the Left Cover (bottom rear). 13. Remove one T-15 screw that secures the Left Cover (bottom front, accessible under Front Cover). HP Designjet T1100/T610 Printer Series — Service Manual 8-25...

  • Page 242

    Removal and Installation 14. Remove one T-15 screw that secures the Left Cover (top front, accessible Ink Cartridge Door). 15. Unclip the left Trim. 16. Remove the Left Cover from the Printer. 8-26 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 243: Rear Tray

    2. Lift the Rear Tray vertically enough (approximately 20 mm) to allow the rear attachment lugs to be out of the locked position. 3. Carefully slide the Rear Tray out of the printer. HP Designjet T1100/T610 Printer Series — Service Manual 8-27...

  • Page 244: Rear Cover

    8-19). 3. Remove the Left Cover (refer to page 8-22). 4. Remove ten T-15 screws that secure the Rear Cover to the printer. 5. Remove the Rear Cover from the printer. 8-28 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 245: Media Lever

    Switch off the printer and remove the power cable. 1. Open the Ink Cartridge Door. 2. Press the clip to release the Left Cover Finishing Panel. 3. Remove the Left Cover Finishing Panel. HP Designjet T1100/T610 Printer Series — Service Manual 8-29...

  • Page 246

    4. Unclip the spring from the attachment points on the Media Lever and Left Cover. 5. Remove three T-15 screws that secure the Media Lever. 6. Lift the Media Lever of the mounting. 8-30 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 247

    Removal and Installation 7. Remove the Media Lever from the printer. HP Designjet T1100/T610 Printer Series — Service Manual 8-31...

  • Page 248: Media Lever Position Sensor

    4. Remove one T-15 screw that secures the Media Lever Position Sensor to the Scan Side Panel. 5. Rotate the Media Lever Position Sensor vertically to disengage the attachment lug from the Scan Side Panel. 8-32 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 249

    Removal and Installation 6. Remove the Media Lever Position Sensor. HP Designjet T1100/T610 Printer Series — Service Manual 8-33...

  • Page 250: Cutter Assembly

    3. Remove the cutter rail end cap. Slide the Cutter Assembly out of the printer. When you install the new Cutter Assembly, follow the installation instructions provided with the new Cutter Assembly 8-34 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 251

    4. Remove the Rear Cover (refer to page 8-28). 5. Remove two T-15 screws that secure the Right Rear Tray Support to the printer. 6. Rotate the Right Rear Tray Support counterclockwise approximately 30 degrees. HP Designjet T1100/T610 Printer Series — Service Manual 8-35...

  • Page 252

    Removal and Installation 7. Remove the Right Rear Tray Support from the printer. 8-36 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 253: Left Rear Tray Support

    4. Remove the Rear Cover (refer to page 8-28). 5. Remove two T-15 screws that secure the Left Rear Tray Support to the printer. 6. Rotate the Left Rear Tray Support clockwise approximately 30 degrees. HP Designjet T1100/T610 Printer Series — Service Manual 8-37...

  • Page 254

    Removal and Installation 7. Remove the Left Rear Tray Support from the printer. 8-38 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 255: Front Panel

    Switch off the printer and remove the power cable. 1. Open the Window. 2. Squeeze the top edge of the front panel enough to release the attachment clips. 3. Rotate the front panel vertically. HP Designjet T1100/T610 Printer Series — Service Manual 8-39...

  • Page 256

    4. Disconnect the interface cable from the Front Panel. 5. Push in the clip that prevents the Ferrite Core from being removed. 6. Slide the Ferrite Core out of the brackets. 8-40 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 257

    7. Remove the Front Panel. When you reinstall the Front Panel, you must make sure that the Ferrite Core is install and correctly positioned. The Ferrite Core is necessary to avoid electrostatic interference being generated. HP Designjet T1100/T610 Printer Series — Service Manual 8-41...

  • Page 258: Top Cover

    7. Remove the four T-15 top screws that secure the Top Cover to the printer. 8. Remove the front T-15 screw that secures the front left side of the Top Cover to the printer. 8-42 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 259

    Top Cover to the printer. 11. Carefully pull the attachment clip forward until you can lift the bottom left corner of the Top Cover approximately 10 mm. HP Designjet T1100/T610 Printer Series — Service Manual 8-43...

  • Page 260

    Front Panel ribbon cable. 13. Unroute the Front Panel ribbon cable from the two cable clamps on the bottom surface of the Top Cover. 14. Lift the Top Cover off the printer. 8-44 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 261: Window Position Sensor

    3. Remove the Front Panel (refer to page 8-39). 4. Remove the Top Cover (refer to page 8-42). 5. Disconnect the Window Position Sensor. 6. Remove one T-15 screw that secures the Window Position Sensor to the printer. HP Designjet T1100/T610 Printer Series — Service Manual 8-45...

  • Page 262

    Removal and Installation 7. Remove the Window Position Sensor to the printer. 8-46 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 263: Ink Supply Tubes Support Rail

    6. Remove the Ink Supply Tubes from the Ink Supply Tubes Support Rail. 7. Remove the T-15 screws that secure the rear attachment brackets to the Ink Supply Tubes Support Rail. HP Designjet T1100/T610 Printer Series — Service Manual 8-47...

  • Page 264

    8. Remove the T-15 screw that attaches the right bonding cable. 9. Remove the T-15 screw that attaches the left bonding cable. 10. Remove the T-15 screw that attaches the left bonding cable. 8-48 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 265

    12. Remove two T-15 screws that secure the Ink Supply Tubes Support Rail to the left Top Cover Support. 13. Slide the rail to the enough to disengage it from the attachment lug. HP Designjet T1100/T610 Printer Series — Service Manual 8-49...

  • Page 266

    Top Cover Support. When you reinstall the Ink Supply Tubes Support Rail make sure all the attachment brackets and bonding leads are correctly connected. These are important to avoid electrostatic interference being generated. 8-50 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 267

    2 from the two cable clamps below the PrintMech PCA. 44 inch T1100 printer shown (with Rewinder) 4. Remove the grounding cable attachment screw from the PrintMech PCA. 44 inch T1100 printer shown (with Rewinder) HP Designjet T1100/T610 Printer Series — Service Manual 8-51...

  • Page 268

    5. Disconnect connector from the Drop Detector Motor and Drop Detector Sensor. 6. Disconnect the Aerosol Fan Assembly inline connector. 7. Unroute the cables disconnected in steps 4 and 5 from the two cable clamps. 8-52 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 269

    10. Use a allen key provided in the tool kit to remove two allen screws that secure the Service Station to the Carriage Rail. Support the Service Station so it does not fall when you remove the attachment screws. HP Designjet T1100/T610 Printer Series — Service Manual 8-53...

  • Page 270

    11. Unclip the clip to release the Service Station from the printer. 12. Lower the Service Station until you can slide it carefully from the printer. 13. Carefully slide the Service Station from the printer. 8-54 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 271: Drop Detector

    3. Unroute the Drop Detector ribbon cable from the Service Station cable clamps. 4. Remove the T-15 screw that secures the Drop Detector to the Service Station. 5. Lift the Drop Detector off the Service Station. HP Designjet T1100/T610 Printer Series — Service Manual 8-55...

  • Page 272

    4. Remove the Aerosol Fan Assembly from the Service Station. When you reinstall the Aerosol Fan Assembly make sure you position it so that the power cable is on the outside exiting to the right. 8-56 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 273: Primer Assembly

    4. Unroute the cable assembly from attachment clip on the Service Station Spittoon. 5. Unclip the front left clip that secures the Service Station to the Service Station Spittoon. HP Designjet T1100/T610 Printer Series — Service Manual 8-57...

  • Page 274

    8. Disconnect the three Primer Assembly tubes. It is recommended that you use protective gloves when handling thePrimer Assembly Use a suitable method to identify each Primer Assembly tube for correct re-connection during assembly components. 8-58 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 275

    9. Unroute the three Primer Assembly tubes. 10. Remove the T-15 screw that secure the Primer Assembly to the Service Station. 11. Tilt the Primer Assembly to disengage the lower edge. HP Designjet T1100/T610 Printer Series — Service Manual 8-59...

  • Page 276

    13. Remove the Primer Assembly from the Service Station. When you install the Primer Assembly make sure you connect the three primer tubes in accordance with their identification markings. 8-60 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 277: Printmech Pca

    PrintMech PCA. 44 inch T1100 printer shown (with Rewinder) 4. Remove the three T-15 screws that secure the PrintMech PCA to the Service Station. 44 inch T1100 printer shown (with Rewinder) HP Designjet T1100/T610 Printer Series — Service Manual 8-61...

  • Page 278

    Removal and Installation 5. Remove the PrintMech PCA from the printer. 44 inch T1100 printer shown (with Rewinder) 8-62 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 279

    3. Disconnect the Pen to Paper Space (PPS) Solenoid connector from the PrintMech PCA. 4. Remove two T-15 screws that secure the Pen to Paper Space (PPS) Solenoid to the printer. HP Designjet T1100/T610 Printer Series — Service Manual 8-63...

  • Page 280

    Removal and Installation 5. Remove the Pen to Paper Space (PPS) Solenoid from the printer. 8-64 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 281

    1. Pull the left end of the Spindle (viewed from the front of the printer) out of the Left Spindle Holder. 2. Lift the Spindle out of the printer towards the left (viewed from the front of the printer). HP Designjet T1100/T610 Printer Series — Service Manual 8-65...

  • Page 282: Left Spindle Holder

    2. Remove two T-15 screws that secure the Left Spindle Holder to the printer. 3. Rotate the Left Spindle Holder towards the left. 4. Remove the Left Spindle Holder from the printer. 8-66 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 283

    2. Remove two T-15 screws that secure the Right Spindle Holder to the printer. 3. Rotate the Right Spindle Holder towards the right. 4. Remove the Right Spindle Holder from the printer. HP Designjet T1100/T610 Printer Series — Service Manual 8-67...

  • Page 284

    3. Remove the grounding cable attachment screw from the PrintMech PCA. 44 inch T1100 printer shown (with Rewinder) 4. Disconnect the Rewinder and encoder cables from the PrintMech PCA. 44 inch T1100 printer shown (with Rewinder) 8-68 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 285

    44 inch T1100 printer shown (with Rewinder) 7. Unroute the Rewinder and encoder cables from all other cables. Rotate the Right Spindle Holder (rewinder included) towards the right. 44 inch T1100 printer shown (with Rewinder) HP Designjet T1100/T610 Printer Series — Service Manual 8-69...

  • Page 286

    44 inch T1100 printer shown (with Rewinder) When you reinstall the Right Spindle Holder (rewinder included), make sure you run the Rewinder diagnostic test, which will recalibrate the Rewinder. See 6. Rewinder (refer to page 4-37) 8-70 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 287

    2. Disconnect the Out Of Paper Sensor in-line connector and unroute the its cable. 3. Remove the four T-15 screws that secure Clean Out Assembly to the printer. 4. Slide the Clean Out Assembly out of the printer. HP Designjet T1100/T610 Printer Series — Service Manual 8-71...

  • Page 288: Out Of Paper Sensor

    4. Unroute (unwind) the Out Of Paper Sensor electrical cables from the Out Of Paper Sensor cover. 5. Press the clip to remove the Out Of Paper Sensor cover from the Clean Out Assembly. 8-72 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 289

    45 degrees. 7. Remove the Out Of Paper Sensor cover from the Clean Out Assembly 8. Squeeze the Out Of Paper Sensor attachment clips to remove it from the Clean Out Assembly. HP Designjet T1100/T610 Printer Series — Service Manual 8-73...

  • Page 290

    Removal and Installation 9. Lift the Out Of Paper Sensor out of the Clean Out Assembly. 8-74 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 291

    2. Remove the Clean Out Assembly (refer to page 8-71). 3. Remove five T-15 screws that secure Left Roll Guide to the printer. 4. Lower the left end and remove the Left Roll Guide from the printer. HP Designjet T1100/T610 Printer Series — Service Manual 8-75...

  • Page 292: Right Roll Guide

    3. Remove the Left Roll Guide (refer to page 8-75). 4. Remove seven T-15 screws that secure Right Roll Guide to the printer. 5. Lower the right end and remove the Right Roll Guide from the printer. 8-76 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 293

    4. Grip the Encoder Strip and move it towards the left to take off the tension until you have completed the next step. 5. Unclip the Encoder Strip from it’s attachment lugs. HP Designjet T1100/T610 Printer Series — Service Manual 8-77...

  • Page 294

    Carriage Assembly in step 7. 44 inch T1100 printer shown (with Rewinder) 7. Push the Carriage Assembly into the print path. 8. Unclip the Encoder Strip tensioner from the right hand end. 8-78 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 295

    Removal and Installation 9. Carefully pull the Encoder Strip out of the printer from the right hand end. HP Designjet T1100/T610 Printer Series — Service Manual 8-79...

  • Page 296: Encoder Strip

    4. Use the spanner provided in the tool kit to remove the 13 mm locking nut that secures the Encoder Strip to the Encoder Strip Spring. 5. Remove the Encoder Strip Spring. 8-80 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 297: Trailing Cable

    7. Loosen the T-10 uncapping screw sufficiently so you can manually move the Carriage Assembly in step 8. 44 inch T1100 printer shown (with Rewinder) 8. Push the Carriage Assembly into the print path. HP Designjet T1100/T610 Printer Series — Service Manual 8-81...

  • Page 298

    9. Unclip the small cover of the Carriage PCA. 10. Remove the small cover of the Carriage PCA. 11. Disconnect the two ribbon cables of the Trailing Cables from the Carriage PCA. 8-82 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 299

    13. Slide the Trailing Cables out of the attachment clips of the Carriage Assembly. 14. Use a short torx screwdriver to remove the two T-15 screws that secure the center attachment of the Trailing Cables. HP Designjet T1100/T610 Printer Series — Service Manual 8-83...

  • Page 300

    16. Remove the Trailing Cables from the two double sided adhesive pads that attach it to the printer. 17. Disconnect the two ribbon cables of the Trailing Cables from the Electronics Module. 8-84 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 301

    Removal and Installation 18. Unroute the Trailing Cables. 19. Unclip and remove the cable clamp of the Trailing Cables. 20.Unclip and remove the cable clamp of the Trailing Cables. HP Designjet T1100/T610 Printer Series — Service Manual 8-85...

  • Page 302

    Tool Kit) dampened cloth to remove all traces of residual adhesive (remaining from the double sided pads removed in step 16) from the printer before applying new pads in the same positions as the original pads. 8-86 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 303

    3. Make sure that the Ferrite Core is correctly positioned so that the small cover of the Carriage PCA closes correctly to avoid possible friction damage to the Trailing Cable during operation of the printer. HP Designjet T1100/T610 Printer Series — Service Manual 8-87...

  • Page 304

    10. If necessary manually move the Carriage Assembly fully right into the docking station. 11. Use a short torx screwdriver to remove the two T-15 screws that secure the center attachment of the Trailing Cables. 8-88 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 305

    13. Remove the Trailing Cables from the two double sided adhesive pads that attach it to the printer. 14. Disconnect the two ribbon cables of the Trailing Cables from the Electronics Module. HP Designjet T1100/T610 Printer Series — Service Manual 8-89...

  • Page 306

    Removal and Installation 15. Unroute the Trailing Cables. 16. Unclip and remove the cable clamp of the Trailing Cables. 17. Unclip and remove the cable clamp of the Trailing Cables. 8-90 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 307

    Removal and Installation 18. Unroute the Trailing Cables. 19. Open the Carriage Cover. 20.Remove all the Printheads. HP Designjet T1100/T610 Printer Series — Service Manual 8-91...

  • Page 308

    21. Remove the four T-15 screws that secure the Ink Supply Tubes to the Carriage Assembly. 22. Carefully lift out the Ink Supply Tubes. 23. Close and lock the Carriage Cover. 8-92 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 309

    44 inch T1100 printer shown (with Rewinder) 25. Push the Carriage Assembly into the print path. 26. Loosen the T-15 screw Belt Tensioner to the printer to remove the tension from the belt. HP Designjet T1100/T610 Printer Series — Service Manual 8-93...

  • Page 310

    27. Leave the Belt Tensioner in place with all the tension removed. 28. Remove the Belt Assembly from the Scan- Axis Motor drive wheel. 29. Remove the two T-15 screw that secure the Media Lever attachment plate. 8-94 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 311

    Removal and Installation 30.Remove the Media Lever attachment plate. 31. Disconnect the Pinchwheel Lifter Sensor. 32. Unroute the cables from the cable clamps on the Scan Side Panel. HP Designjet T1100/T610 Printer Series — Service Manual 8-95...

  • Page 312

    (remaining from the double sided pads removed in step 13) from the printer before applying new pads in the same positions as the original pads. 8-96 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 313: Carriage Rear Bushing

    10. Remove the Carriage Assembly (refer to page 8-88). 11. Squeeze the left hand clip of the Carriage Rear Bushing sufficiently to be able to release it from the Carriage Assembly. HP Designjet T1100/T610 Printer Series — Service Manual 8-97...

  • Page 314

    Carriage Assembly. When you reinstall the Carriage Rear Bushing, use the Oil and Oil Dispenser from the Lubrification Kit to add 2-3 drops of oil to the small depression in it. 8-98 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 315: Belt Assembly

    1. Remove the Carriage Assembly (refer to page 8-88). 2. Slide the Belt Assembly out of the attachment on the Carriage Assembly. 3. Remove the pulley to release the Belt Assembly from the Belt Tensioner. HP Designjet T1100/T610 Printer Series — Service Manual 8-99...

  • Page 316

    44 inch T1100 printer shown (with Rewinder) 4. Push the Carriage Assembly into the print path. 5. Loosen the T-15 screw Belt Tensioner to the printer to remove the tension from the belt. 8-100 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 317

    6. Leave the Belt Tensioner in place. 7. Remove the Belt Assembly from the drive wheel of the Scan-Axis Motor. 8. Remove three T-15 screws that secure the Scan-Axis Motor to the printer. HP Designjet T1100/T610 Printer Series — Service Manual 8-101...

  • Page 318

    9. Unroute the Scan-Axis Motor supply cable from the cable clamp. 10. Disconnect the Scan-Axis Motor supply connector from PrintMech PCA. 11. Remove three T-15 screws that secure the Scan-Axis Motor to the printer. 8-102 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 319

    Removal and Installation 12. Carefully pull the Scan-Axis Motor out of the printer (10 mm) until you can rotate it approximately 30 degrees counterclockwise. 13. Remove the Scan-Axis Motor from the printer. HP Designjet T1100/T610 Printer Series — Service Manual 8-103...

  • Page 320: Carriage Rail Oiler

    Oil Dispenser from the Lubrification Kit to add 2-3 drops of oil to the foam of the Carriage Rail Oiler and in the small depression of the Carriage Rear Bushing. 8-104 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 321

    Removal and Installation 4. Add 2 or 3 drops of oil in the depression where the Slider fits. HP Designjet T1100/T610 Printer Series — Service Manual 8-105...

  • Page 322: Line Sensor

    5. Remove the Window Position Sensor (refer to page 8-45). 6. Remove the Ink Supply Tubes Support Rail (refer to page 8-47). 7. Open the Carriage Cover. 8. Remove all the Printheads. 8-106 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 323

    9. Remove the four T-15 screws that secure the Ink Supply Tubes to the Carriage Assembly. 10. Carefully lift out the Ink Supply Tubes. 11. Close and lock the Carriage Cover. HP Designjet T1100/T610 Printer Series — Service Manual 8-107...

  • Page 324

    13. Unclip and slide off the small cover of the Carriage Assembly Carriage PCA. 14. Remove one T-15 screws that secures the large cover of the Carriage PCA. 8-108 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 325

    15. Remove the large cover of the Carriage PCA. 16. Disconnect the Line Sensor electrical connection from the Carriage PCA. 17. Carefully unroute the Line Sensor cable from the Carriage Assembly. HP Designjet T1100/T610 Printer Series — Service Manual 8-109...

  • Page 326

    Removal and Installation 18. Remove one T-10 screw that secures the Line Sensor to the Carriage Assembly. 19. Remove the Line Sensor from Carriage Assembly. 8-110 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 327

    5. Remove the Window Position Sensor (refer to page 8-45). 6. Remove the Ink Supply Tubes Support Rail (refer to page 8-47). 7. Open the Carriage Cover. 8. Remove all the Printheads. HP Designjet T1100/T610 Printer Series — Service Manual 8-111...

  • Page 328

    9. Remove the four T-15 screws that secure the Ink Supply Tubes to the Carriage Assembly. 10. Carefully lift out the Ink Supply Tubes. 11. Close and lock the Carriage Cover. 8-112 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 329

    13. Unclip and slide off the small cover of the Carriage Assembly Carriage PCA. 14. Remove one T-15 screws that secures the large cover of the Carriage PCA. HP Designjet T1100/T610 Printer Series — Service Manual 8-113...

  • Page 330

    15. Remove the large cover of the Carriage PCA. 16. Disconnect the six ribbon cables of Carriage Cover from the Carriage Assembly PCB. 17. Remove six T-10 screws that secure the Carriage Assembly Cover hinge. 8-114 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 331

    Removal and Installation 18. Carefully lift the Carriage Cover in the vertical position to remove it from the Carriage Assembly. HP Designjet T1100/T610 Printer Series — Service Manual 8-115...

  • Page 332

    5. Remove the Window Position Sensor (refer to page 8-45). 6. Remove the Ink Supply Tubes Support Rail (refer to page 8-47). 7. Open the Carriage Cover. 8. Remove all the Printheads. 8-116 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 333

    9. Remove the four T-15 screws that secure the Ink Supply Tubes to the Carriage Assembly. 10. Carefully lift out the Ink Supply Tubes. 11. Close and lock the Carriage Cover. HP Designjet T1100/T610 Printer Series — Service Manual 8-117...

  • Page 334

    13. Unclip and slide off the small cover of the Carriage Assembly Carriage PCA. 14. Remove one T-15 screws that secures the large cover of the Carriage PCA. 8-118 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 335

    15. Remove the large cover of the Carriage PCA. 16. Disconnect the ten ribbon cables from the Carriage Assembly PCB. 17. Press the locking clip to release the Carriage Assembly PCB from the carriage. HP Designjet T1100/T610 Printer Series — Service Manual 8-119...

  • Page 336

    Removal and Installation 18. Remove the Carriage Assembly PCB from the carriage. 8-120 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 337: Left Ink Supply Station

    Side Plate of the Left Ink Supply Station. 3. Remove the Left Side Plates of the Left Ink Supply Station. 4. Remove two T-10 screws that secure the Right Side Plate of the Left Ink Supply Station. HP Designjet T1100/T610 Printer Series — Service Manual 8-121...

  • Page 338

    5. Remove the Left Ink Supply Station bonding cable. 6. Remove the Right Side Plate of the Left Ink Supply Station. 7. Remove the T-15 screw that secures the Left Ink Supply Station to the printer. 8-122 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 339

    8. Remove the two T-15 screws that secure the Left Ink Supply Station to the printer. 9. Disconnect the three connectors from the Left Ink Supply Station. 10. Unroute the three cables from the Left Ink Supply Station. HP Designjet T1100/T610 Printer Series — Service Manual 8-123...

  • Page 340

    12. Carefully lift the Left Ink Supply Station enough so that you can rotate it counterclockwise to release the front attachment from the printer. 13. Carefully lift the Left Ink Supply Station completely out of the printer. 8-124 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 341: Ink Supply Tubes

    2. Remove the Left Cover (refer to page 8-22). 3. Remove the Front Panel (refer to page 8-39). 4. Remove the Top Cover (refer to page 8-42). 5. Open the Carriage Cover. 6. Remove all the Printheads. HP Designjet T1100/T610 Printer Series — Service Manual 8-125...

  • Page 342

    7. Remove the four T-15 screws that secure the Ink Supply Tubes to the Carriage Assembly. 8. Carefully lift out the Ink Supply Tubes. 9. Close and lock the Carriage Assembly cover. 8-126 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 343

    11. Remove the top T-15 screw that secures Ink Supply Tubes guide to the printer. 12. Remove the front T-15 screws that secure Ink Supply Tubes guide to the printer. HP Designjet T1100/T610 Printer Series — Service Manual 8-127...

  • Page 344

    14. Use a flat bladed screwdriver to release all the Ink Supply Tubes clamps from the printer. 15. Remove two T-10 screws that secure the left Side Plate of the Left Ink Supply Station. 8-128 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 345

    16. Remove the left Side Plate of the Left Ink Supply Station. 17. Remove two T-10 screws that secure the right Side Plate of the Left Ink Supply Station. 18. Remove the Left Ink Supply Station bonding cable. HP Designjet T1100/T610 Printer Series — Service Manual 8-129...

  • Page 346

    Removal and Installation 19. Remove the right Side Plate of the Left Ink Supply Station. 20.Carefully lift the Ink Supply Tubes out of the printer. 8-130 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 347

    Formatter in the printer. 2. Lift the Formatter out of the printer. When you install a new formatter follow the instructions provided on the Flyer that accompanies it to set up the printer. HP Designjet T1100/T610 Printer Series — Service Manual 8-131...

  • Page 348

    2. Disconnect all the connectors on the Electronics Module. 3. Unroute all the cables disconnected in the previous step. 4. Remove two T-15 screws that secure the Electronics Module to the Printer. 8-132 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 349

    Electronics Module to the Printer. 6. Remove one T-15 screw that secures the Electronics Module to the Printer. 7. Remove two T-15 screws that secure the Electronics Module to the Printer. HP Designjet T1100/T610 Printer Series — Service Manual 8-133...

  • Page 350

    Electronics Module to the printer. 9. Carefully lift the Electronics Module out of the printer. When you install the Electronics Module make sure it is correctly aligned with the mounting rail. 8-134 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 351: Starwheel Assembly

    Switch off the printer and remove the power cable. 1. Open the Window. 2. Remove one T-10 screw that secures the Starwheel Assembly to the Printer. 3. Remove one T-10 screw that secures the Starwheel Assembly to the Printer. HP Designjet T1100/T610 Printer Series — Service Manual 8-135...

  • Page 352

    Removal and Installation 4. Carefully lift the Starwheel Assembly out of the printer. 8-136 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 353: Print Zone Overdrive

    2. Remove one T-15 screw that secures the left clamp of the Print Zone Overdrive to the Platen. 3. Lift attachment clamp vertically to release it from the Platen. HP Designjet T1100/T610 Printer Series — Service Manual 8-137...

  • Page 354

    5. Repeat steps 2 to 4 to remove the remaining five attachment clamps. 6. Use a flat bladed screwdriver to unclip the left Print Zone Overdrive retaining clip and rotate the clip vertically. 8-138 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 355

    10 mm) so you can slide it to the left. 8. Slide the left Print Zone Overdrive to the left disengage the center coupling. 9. Carefully left Print Zone Overdrive out of the printer. HP Designjet T1100/T610 Printer Series — Service Manual 8-139...

  • Page 356

    11. Use a flat bladed screwdriver to unclip the left Print Zone Overdrive retaining clip and rotate the clip vertically. 12. Carefully lift the right Print Zone Overdrive out of the printer. 8-140 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 357: Left Spittoon

    3. Remove two T-8 screws that secure the Left Spittoon to the printer. New Graphic for T1100 4. Remove one T-15 screw that secures the Left Spittoon to the printer. New Graphic for T1100 HP Designjet T1100/T610 Printer Series — Service Manual 8-141...

  • Page 358

    Removal and Installation 5. Rotate the Left Spittoon clockwise approximately 45 degrees and carefully lift it out of the printer. New Graphic for T1100 8-142 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 359: Encoder Disk And Encoder Sensor

    3. Remove the Left Spittoon (refer to page 8-141). 4. Remove and discard the Encoder Disk from the end of the Media Advance Roller spindle. 5. Disconnect the Encoder Sensor connector. HP Designjet T1100/T610 Printer Series — Service Manual 8-143...

  • Page 360

    If you are installing the Encoder Sensor after replacing the Media Advance Drive with a new unit, you will need to adjust the Encoder Sensor position on the Media Advance Drive. To do this you will need Media Advance Drive Adjustment Tool from the HP Designjet T1100/T610 Printer Tool KIt (Q6683- 67001).

  • Page 361

    4. Remove the Media Advance Drive Adjustment Tool. 5. Complete the installation of the Encoder Sensor and a new Encoder Disk. 6. Calibrate the Paper Drive (see page 4-19). HP Designjet T1100/T610 Printer Series — Service Manual 8-145...

  • Page 362: Media Advance Drive

    4. Remove the Encoder Disk and Encoder Sensor (refer to page 8-143). 5. Unroute the Media Advance Drive power cable. 6. Remove three T-15 screws that secure the Media Advance Drive to the printer. 8-146 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 363

    Installation Use the following procedure to install and correctly adjust a new Media Advance Drive. You will need Media Advance Drive Adjustment Tool from the HP Designjet /T1100/T610 Printer Tool KIt (Q6683-67001). If you are installing the Encoder Sensor after replacing the Media Advance Drive with a new unit, you will need to adjust the Encoder Sensor position on the Media Advance Drive (refer to page 8-146).

  • Page 364

    Drive. 4. Rotate the Media Advance Drive Adjustment Tool fully counter-clockwise to ensure its flat surface of the tool is firmly against the flat surface of the Media Advance Drive mounting. 8-148 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 365

    Removal and Installation 5. While maintaining pressure on the Media Advance Drive Adjustment Tool, fully tighten the three T-15 attachment screws in the order shown. 6. Remove the Media Advance Drive Adjustment Tool. HP Designjet T1100/T610 Printer Series — Service Manual 8-149...

  • Page 366

    6. Remove the Media Advance Roller drive gear wheel to gain access the locking plate attachment screw. 7. Remove two T-15 screws that secure the Media Advance Roller locking plate to the printer. 8-150 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 367

    10 degrees and remove it from the printer (viewed from the rear of the printer). 10. Remove four T-15 screws that secure the Media Advance Roller right support to the printer. HP Designjet T1100/T610 Printer Series — Service Manual 8-151...

  • Page 368

    13. Remove two T-15 screws that secure the Media Advance Roller left locking plate (viewed from the rear of the printer). 14. Remove the Media Advance Roller left locking plate (viewed from the rear of the printer). 8-152 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 369

    Media Advance Roller left support to the printer. 16. Remove the Media Advance Roller left support from the printer. 17. Remove one T-15 screw that secures the Media Advance Roller center support locking plate. HP Designjet T1100/T610 Printer Series — Service Manual 8-153...

  • Page 370

    19. Pull the Media Advance Roller towards you. 20.Slide the Media Advance Roller towards the right (viewed from the rear of the printer) until you can disengage the left end (viewed from the rear of the printer). 8-154 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 371

    Removal and Installation 21. Remove the Media Advance Roller from the printer. HP Designjet T1100/T610 Printer Series — Service Manual 8-155...

  • Page 372: Pinchwheel Assembly

    4. Remove the Right Roll Guide (refer to page 8-76). 5. Raise the Media Lever. 6. Use the Pinchwheel Insertion Tool to remove the spring from the attachment on the printer. 8-156 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 373

    1. Insert the Pinchwheel Insertion Tool through the appropriate access hole for the Pinchwheel Assembly you are installing. Be very careful not to damage the Encoder Strip or the Belt Assembly with the Pinchwheel Insertion Tool. HP Designjet T1100/T610 Printer Series — Service Manual 8-157...

  • Page 374

    3. Hook the spring of the Pinchwheel Assembly you are installing with the Pinchwheel Insertion Tool. 4. Attach the spring to its attachment point on the hanger and remove the Pinchwheel Insertion Tool. 8-158 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 375

    NOT tighten the screws. 6. Compress the Pinchwheel Alignment Tool. 7. Position the Pinchwheel Alignment Tool on the platen so it is aligned with the two adjacent Pinchwheels to the one you are installing. HP Designjet T1100/T610 Printer Series — Service Manual 8-159...

  • Page 376

    8. Push the replacement Pinchwheel Assembly fully forward so it is firmly against the Pinchwheel Alignment Tool to align it correctly. 9. Fully tighten the two T-15 attachment screws tighten. 10. Remove the Pinchwheel Alignment Tool. 8-160 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 377: Pinch Roller

    Switch off the printer and remove the power cable. 1. Open the Window. 2. Raise the Media Lever. 3. Apply enough downward pressure to the Pinch Roller to release it from the Pinchwheel Assembly. 4. Remove the Pinch Roller. HP Designjet T1100/T610 Printer Series — Service Manual 8-161...

  • Page 378: Left Starwheel Lifter

    5. Remove the Starwheel Assembly (refer to page 8-135). 6. Remove two T-10 screws that secure the Left Starwheel Lifter to the printer. 7. Rotate the Left Starwheel Lifter sufficiently to disengage the right attachment lug. 8-162 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 379

    Removal and Installation 8. Tilt the Left Starwheel Lifter sufficiently to disengage the left attachment lug. 9. Remove the Left Starwheel Lifter from the printer. HP Designjet T1100/T610 Printer Series — Service Manual 8-163...

  • Page 380

    Carriage Assembly in step 5. 44 inch T1100 printer shown (with Rewinder) 5. Push the Carriage Assembly into the print path. New Graphic Required for T1100/T610 8-164 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 381

    7. Rotate the Drop Detector vertically to gain access to the two screws that secure the Right Starwheel Lifter. 8. Remove two T-10 screws that secure the Right Starwheel Lifter to the printer. HP Designjet T1100/T610 Printer Series — Service Manual 8-165...

  • Page 382

    9. Rotate the Right Starwheel Lifter sufficiently to disengage the right attachment lug. 10. Tilt the Right Starwheel Lifter sufficiently to disengage the left attachment lug. 11. Remove the Right Starwheel Lifter from the printer. HP Designjet T1100/T610 Printer Series — Service Manual 8-166...

  • Page 383: Starwheel Motor

    4. Remove the Left Spittoon (refer to page 8-141). 5. Disconnect the Starwheel Motor electrical connector. 6. Carefully pull the two gear wheels off their shafts to gain access to the Starwheel Motor attachment screws. HP Designjet T1100/T610 Printer Series — Service Manual 8-167...

  • Page 384

    Removal and Installation 7. Remove three T-15 screws that secure the Starwheel Motor to the printer. 8. Lift the Starwheel Motor out of the printer. HP Designjet T1100/T610 Printer Series — Service Manual 8-168...

  • Page 385: Full Bleed Foam

    3. Remove the Platten Middle Foams that are exposed once the Full Bleed Foam has been removed. When you reinstall the full bleed foams, take care to correctly seat them to avoid possible damage to the Carriage Assembly HP Designjet T1100/T610 Printer Series — Service Manual 8-169...

  • Page 386

    Removal and Installation 8-170 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 387

    Preventive Maintenance 9-2 Moisture on the Printer 9-2 Noisy Carriage Bushing 9-2 Belt Swelling 9-2 Cleaning the Printer 9-2 General Cleaning 9-3 Cleaning the Drive Roller and Overdrive 9-3 Level of Printer Usage 9-3 HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 388: Moisture On The Printer, Noisy Carriage Bushing, Belt Swelling, Cleaning The Printer

    To lubricate the Carriage Assembly you will require the Lubrification Kit (Q5669-60692). Use the following procedure to lubricate the Carriage Assembly: 1 Use the IPA alcohol (Q6675-60070) and the cleaning cloth to clean the Carriage Rail and the Carriage Slider Rod. HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 389: General Cleaning, Cleaning The Drive Roller And Overdrive, Level Of Printer Usage

    100,000 A0 prints on average). Under normal usage conditions, it will be approximately 5 years before the printer needs maintenance. If the printer is used more than the normal usage conditions, HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 390

    Use the Removal and Installation Chapter of this Service Manual as a guide to replace the necessary parts. Preventive Maintenance Kit #1 The Preventive Maintenance Kit #1 is available in the following different versions HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 391

    Service Station SV T1100/T610 Printer Series (44 inch) P/N Q6683-67006 Part Number Description Q6683-60187 Service Station SV Preventive Maintenance Kit #3 The Preventive Maintenance Kit #3 is available in the following different HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 392

    The Preventive Maintenance Kit #4 is available in the following different versions: T1100/T610 Printer Series (24 inch) P/N Q6683-60229 Part Number Description Q6683-60229 Trailing Cable SV T1100/T610 Printer Series (44 inch) P/N Q6659-60177 Part Number Description Q6659-60177 Trailing Cable SV HP Designjet T1100/T610 Printer Series — Service Manual...

  • Page 393

    About this Edition This is the 1st edition, titled: HP Designjet T1100/610 Printer Series — Service Manual (models Q6683A/Q6687A) - 2/16/07...

  • Page 394

    This manual contains information necessary to test, calibrate and service: HP designjet T1100/610 printer series 24 inch - HP designjet T1100/610 printer series 44 inch For information about using these printers, refer to the corresponding User and Quick Reference Guides.

This manual also for:

Hp designjet t610

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