Clean The Print Head From Your Brother Machine - Brother DCP-J785DW User Manual

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Routine Maintenance
Machine

Clean the Print Head from Your Brother Machine

To maintain good print quality, the machine automatically cleans the print head when needed. If there is a print
quality problem, start the cleaning process manually.
Clean the print head if there is a horizontal line or a blank space in the text or graphics on printed pages.
Depending on the problem colour, select to clean Black only, three colours at a time (Yellow/Cyan/Magenta),
or all four colours at once.
Cleaning the print head consumes ink.
Cleaning too often uses ink unnecessarily.
IMPORTANT
DO NOT touch the print head. Touching the print head may cause permanent damage and may void the print
head's warranty.
1. Press
[Ink] > [Print Head Cleaning].
You can also press
2. Press [Black only], [Colour only], or [All].
3. Press [Normal], [Strong], or [Strongest].
4. Press [Start].
The machine cleans the print head.
If you clean the print head and the print has not improved, try installing a new Genuine Brother Brand
replacement ink cartridge for each problem colour. Try cleaning the print head again. If the print has not
improved, contact Brother customer service or your local Brother dealer.
You can also clean the print head from your computer.
Related Information
Clean Your Brother Machine
Paper Handling and Printing Problems
Clean the Print Head from Your Computer (Windows
Clean the Print Head from Your Computer (Macintosh)
>
Clean Your Brother Machine
[Settings] > [Maintenance] > [Print Head Cleaning].
> Clean the Print Head from Your Brother
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