Panasonic KX-TG5821AL, KX-TG5822AL Operating Instructions Manual
Panasonic KX-TG5821AL, KX-TG5822AL Operating Instructions Manual

Panasonic KX-TG5821AL, KX-TG5822AL Operating Instructions Manual

5.8 ghz digital cordless phone / with dual handsets
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Model shown is KX-TG5821AL.
This unit is compatible with Caller ID. To use this feature, you must
subscribe to the appropriate service offered by your service provider.
Charge the battery for 6 hours before initial use.
Please read these Operating Instructions before using the unit and save
for future reference.

Operating Instructions

5.8 GHz Digital Cordless Phone
KX-TG5821AL
Model No.
5.8 GHz Digital Cordless Phone
KX-TG5822AL
Model No.
with Dual Handsets

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Summary of Contents for Panasonic KX-TG5821AL, KX-TG5822AL

  • Page 1: Operating Instructions

    Model shown is KX-TG5821AL. This unit is compatible with Caller ID. To use this feature, you must subscribe to the appropriate service offered by your service provider. Charge the battery for 6 hours before initial use. Please read these Operating Instructions before using the unit and save for future reference.
  • Page 2: Table Of Contents

    Introduction Your phone ....4 Accessory information ....5 Important safety instructions .
  • Page 3 General use ....45 Programmable settings ..45 Making/answering calls, Intercom . . 46 Phonebook.
  • Page 4: Your Phone

    Thank you for purchasing a Panasonic cordless telephone. We recommend keeping a record of the following information for future reference. Serial No. (found on the bottom of the unit) Name and address of dealer Attach your purchase receipt here. Your phone...
  • Page 5: Accessory Information

    Accessory information Included accessories No. Accessory items AC adaptor for base unit Telephone line cord Telephone plug Wall mounting adaptor Battery Handset cover Belt clip Charger AC adaptor for charger Additional/replacement accessories Accessory items Rechargeable nickel metal hydride (Ni-MH) battery Headset Order number HHR-P104...
  • Page 6: Important Safety Instructions

    Introduction Important safety instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on this unit. 3.
  • Page 7 L Do not touch the plug with wet hands. L The AC adaptor is used as the main disconnect device. Ensure that the AC outlet is installed near the unit and is easily accessible. Battery To reduce the risk of fire or injury to persons, read and follow these instructions.
  • Page 8: For Best Performance

    Introduction For best performance Base unit location/noise The base unit and handset use radio waves to communicate with each other. For maximum distance and noise-free operation, we recommend the following: L Placing the unit away from electrical appliances such as a TV, personal computer or another cordless phone.
  • Page 9: Preparation

    Charger (KX-TG5822AL only) Note: L Base unit: Use only the included Panasonic AC adaptor PQLV1AL. L Charger: Use only the included Panasonic AC adaptor KX-TCA1AL. L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.)
  • Page 10: Battery Installation

    Preparation If you subscribe to an ADSL service L Please attach a noise filter (contact your ADSL provider) to the telephone line between the base unit and the telephone line jack in the event of the following: – Noise is heard during conversations. –...
  • Page 11: Battery Charge

    Battery charge Place the handset on the base unit or charger for 6 hours before initial use. L The unit will beep once, the CHARGE indicator will light, and “Charging” will be displayed. L “Charge completed” is displayed when the battery has been fully charged. The CHARGE indicator will remain lit.
  • Page 12: Battery Replacement

    Battery performance After your Panasonic battery is fully charged, you can expect approximately the following performance: Operation Operating time While in use Up to 5 hours (talking) While not in use Up to 11 days (standby) While using the Up to 3 hours...
  • Page 13: Controls And Display

    Preparation Controls and display Controls Base unit KX-TG5822AL KX-TG5821AL A {HANDSET LOCATOR1} B {HANDSET LOCATOR2} C {HANDSET LOCATOR} D Antenna E IN USE indicator F Charge contacts G CHARGE indicator...
  • Page 14 Handset KX-TG5821AL HOLD A Speaker B Soft key C Headset jack D {C} (TALK) E Navigator key F {s} (SP-PHONE) G {PAUSE} {REDIAL} H Microphone I Charge contacts J Ringer indicator K Receiver L Display M {MENU} N {OFF} O {MUTE} {CLEAR} P {HOLD} Q {HOLD} {INTERCOM} Charger (KX-TG5822AL only)
  • Page 15: Display

    Display Handset display items Displayed Meaning item Voice enhancer is on. Battery strength Soft keys The handset features 2 soft keys. By pressing a soft key, you can select the function displayed directly above it. L The functions displayed will vary depending on how you are using the unit.
  • Page 16: Making/Answering Calls

    Making/Answering Calls Making calls {PAUSE} {REDIAL} Lift the handset and press {C}. L “Talk” will be displayed. Dial the phone number. When finished talking, press {OFF} or place the handset on the base unit or charger. Note: L “Line in use” is displayed when someone is talking on the other handset (KX-TG5822AL only) or another phone.
  • Page 17: Answering Calls

    To make a call using the redial list The last 5 phone numbers dialled are stored in the redial list. Press {REDIAL}. L The last number dialled will be displayed. Press {V} or {^} repeatedly to display the desired number. L To delete the displayed number, press {CLEAR}.
  • Page 18: Useful Features During A Call

    Making/Answering Calls Useful features during a call HOLD button This feature allows you to put an outside call on hold. KX-TG5821AL: Press {HOLD} during an outside call. L “Hold” will be displayed. L To return to the call, press {C} or {s}. KX-TG5822AL: Press {HOLD} during an outside call.
  • Page 19: Clarity Booster

    Clarity booster This feature can improve sound clarity when the handset is used in an area where there may be interference. During an outside call, this feature will be turned on automatically when necessary. This feature will turn off when you hang up or put a call on hold.
  • Page 20: Phonebook

    Phonebook Using the phonebook The handset phonebook allows you to make calls without having to dial manually. You can add 50 names and phone numbers to the handset phonebook and search for phonebook entries by name. Adding items to the phonebook Press {Phonebook}.
  • Page 21: Calling Someone In The Phonebook

    To edit/correct a mistake Press {<} or {>} to move the cursor to the character or number you wish to erase, then press {CLEAR}. Enter the appropriate character or number. Note: L Press and hold {CLEAR} to erase all characters or numbers. Calling someone in the phonebook Phonebook items can be searched for...
  • Page 22: Chain Dial Feature

    Chain dial feature This feature allows you to dial phone numbers from the phonebook while you are on a call. Example: Using a long distance calling card 1 Dial from the phonebook: 18000123456 (Calling card access number). 2 When prompted, dial from the phonebook: 1234 (Calling card PIN).
  • Page 23: Copying All Items

    Copying all items Press {MENU}. Scroll to “Copy phonebook” by pressing {V} or {^}, then press {>}. Scroll to “Copy all items” by pressing {V} or {^}, then press {>}. L When all items have been copied, “Complete” will be displayed. L The destination handset display will show “Phonebook Receiving”, then “Phonebook Received”.
  • Page 24: Caller Id Service

    Using Caller ID service This unit is Caller ID compatible. To use Caller ID features, you must subscribe to your telephone company’s Caller ID service. Caller ID features When an outside call is being received, the calling party’s phone number will be displayed.
  • Page 25 Ringer ID You can assign a different ringer tone to each caller in the phonebook. If you select “No Ringer ID”, the unit will use the ringer tone you set on page 31 when a call is received from that caller. The default setting is “No Ringer ID”.
  • Page 26: Caller List

    Caller ID Service Caller list Caller information for the last 50 different callers will be logged in the caller list. You can use this list to return missed calls. L Caller information includes phone numbers, the date and time of calls, and the number of times the caller called.
  • Page 27: Editing A Caller's Phone Number Before Calling Back

    Editing a caller’s phone number before calling back You can edit a phone number in the caller list. Press {V} or {^} to enter the caller list. Press {V} or {^} repeatedly to display the desired item. Press {Edit}. Add or erase digits to the beginning of the number as necessary.
  • Page 28: Intercom Features

    Intercom Features Handset locator You can locate a misplaced handset by paging it from the base unit. For KX-TG5821AL users Base unit: Press {HANDSET LOCATOR} to page the handset. L The IN USE indicator will flash rapidly. L The handset will beep for 1minute. Base unit: To stop paging, press {HANDSET LOCATOR}.
  • Page 29: Transferring A Call (Kx-Tg5822Al Only)

    Transferring a call (KX- TG5822AL only) Outside calls can be transferred from one handset to the other. During an outside call, press {INTERCOM}. L The call will be put on hold. To page the other handset, press {handset[1]} or {handset[2]}. Wait for the paged party to answer.
  • Page 30: Programmable Settings

    Programmable Settings Guide to handset programming For your reference, a chart of all programmable functions is printed below. Details for each item can be found on the corresponding pages. To programme, press {MENU}, press {V} or {^} to scroll through the menu, and press {>} or {Select} when the desired menu item or setting is displayed.
  • Page 31: Ringer Settings

    Ringer settings Handset ringer volume 4 levels (high/medium/low/off) are available. The default setting is HIGH. Press {MENU}. Scroll to “Ringer setting” by pressing {V} or {^}, then press {>}. Ringer setting Scroll to “Ringer volume” by pressing {V} or {^}, then press {>}. Ringer volume Press {V} or {^} repeatedly to select the desired volume.
  • Page 32: Handset Interrupt Tone

    Programmable Settings Handset interrupt tone (KX- TG5822AL only) This tone lets you know when you receive a call while you are on an intercom call (page 28). “2” (default): The tone will sound 2 times. “On”: The tone will sound for as long as the line rings.
  • Page 33: Display Options

    Display options Handset LCD contrast You can adjust the handset display contrast. There are 6 levels. The default setting is level 3. Press {MENU}. Scroll to “Initial setting” by pressing {V} or {^}, then press {>}. Scroll to “LCD contrast” by pressing {V} or {^}, then press {>}.
  • Page 34: Line Mode

    Programmable Settings Line mode The line mode is preset to “B” and generally should not be adjusted. If “Line in use” on the handset is not displayed properly, the line mode selection is incorrect. Set line mode to “A”. Press {MENU}. Scroll to “Initial setting”...
  • Page 35: Other Options

    L “Dial lock off” will be displayed. Press {OFF}. Note: L If you forget the password, consult your nearest Panasonic service centre. Handset key tone You can select whether or not key tones are heard when keys are pressed. Includes confirmation tones and error tones.
  • Page 36: Re-Registering The Handset

    Programmable Settings Re-registering the handset If “No link to base. Move closer to base, try again.” is displayed even when the handset is near the base unit, you may need to re-register the handset to the base unit. Important: L Make sure the base unit is not being used.
  • Page 37: Programming Via Direct Commands

    Programming via direct commands You can also programme most features using “direct commands”—special codes that take you directly to the feature you wish to programme and allow you to select the desired setting. There is no need to scroll through the unit’s menus. Details of each feature can be found on the corresponding pages.
  • Page 38 Programmable Settings Note: L If you make a mistake or enter the wrong code, press {OFF} then start again by pressing {MENU}.
  • Page 39: Useful Information

    (2). Headset (optional) Connecting an optional headset to the handset allows hands-free phone conversations. Please use only a Panasonic headset. See page 5 for the compatible headset and ordering information. To connect an optional headset to the handset Note:...
  • Page 40: Wall Mounting

    Useful Information Wall mounting Base unit The base unit can be mounted on a wall. Connect the AC adaptor. Tuck the telephone line cord inside the wall mounting adaptor (1). Connect the telephone line cord (2). Insert the hooks on the wall mounting adaptor into the holes (A) and (B) on the base unit.
  • Page 41 Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until it clicks into place. Drive the screws (not included) into the wall using the wall mount template (see below). Connect the telephone line cord. Mount the unit, then slide it down. L Raise the antennas.
  • Page 42 Useful Information To remove the wall mounting adaptor While pushing down the release levers (1), remove the adaptor (2).
  • Page 43: Charger (Kx-Tg5822Al Only)

    Charger (KX-TG5822AL only) The charger can be wall mounted, as shown below. Connect the AC adaptor. Drive the screws (not included) into the wall using the wall mount template (see below). Mount the charger (1). Slide it down (2) and to the right (3) until it is secure. Wall mount template for the charger 25.4 mm Screws...
  • Page 44: Error Messages

    Error messages If the unit detects a problem, one of the following messages will be displayed on the handset. Display message Busy Error!! ---Incomplete--- Phonebook full No link to base. Move closer to base, try again. Phonebook full No items stored Please lift up and try again.
  • Page 45: Troubleshooting

    Troubleshooting General use Problem The unit does not work. The display shows “No link to base. Move closer to base, try again.” and an alarm tone sounds. I cannot hear a dial tone. Programmable settings Problem I cannot programme items. While programming, the handset starts to ring.
  • Page 46: Making/Answering Calls, Intercom

    L If “SP-phone” is displayed on the handset, press {C} to switch to the headset. L Use only Panasonic KX-TCA88AL headset. L The called handset is too far from the base unit. L The called handset is in use. Try again later.
  • Page 47: Caller Id

    Problem While storing an item in the phonebook, the handset starts to ring. Copying stopped with an item displayed. The display exits the phonebook while searching. Caller ID Problem The handset does not display the caller’s phone number. The display exits the caller list while searching.
  • Page 48: Battery Charge

    Useful Information Battery charge Problem “Recharge battery” is displayed, 7 flashes or the handset beeps intermittently. “Charge for 6h” and 8 are displayed and the handset does not work. I charged the battery fully, but “Recharge battery” is still displayed and/or 7 continues to flash, or “Charge for 6h”...
  • Page 49: Instructions To Customer

    Instructions to customer Installation Attached to this apparatus is an approval label. This label is evidence that it is a “Permitted Attachment” which has been authorised to be connected to your telephone service. Conditions relating to connection and operation of this Permitted Attachment are contained in Telecommunications General By-Law 220 (5).
  • Page 50 WARNING: This cordless telephone system does not incorporate provision for secrecy of conversations. Appropriately tuned radio equipment and other cordless telephone systems in close proximity may be used by a third party to monitor and possibly interrupt...
  • Page 51: Technical Information

    Technical information Base unit Operating environment: 5 °C – 40 °C Frequency: 5.76 GHz – 5.84 GHz Dimensions: Approx. height 95 mm x width 174 mm x depth 143 mm Mass (Weight): KX-TG5821AL: Approx. 260 g KX-TG5822AL: Approx. 270 g Power consumption: Standby: Approx.
  • Page 52: Index

    Index Index A Accessories: 5 Answering calls: 17 Area code: 34 Auto talk: 17, 32 B Backlit display: 15 Backlit handset keypad: 15 Base unit location: 8 Battery Charge: 11 Installation: 10 Performance: 12 Replacement: 12 Strength: 11 Belt clip: 39 C Caller ID service: 24 Caller list Calling back: 26...
  • Page 53 Index Volume control Handset receiver: 16 Handset speaker: 16 W Wall mounting: 40...
  • Page 56 Customer Support Centre Tel. No.: 132600 or website www.panasonic.com.au Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.

This manual is also suitable for:

Kx-tg5822al

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