Panasonic KX-TG4000B Operating Instructions Manual
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Panasonic KX-TG4000B Operating Instructions Manual

Panasonic KX-TG4000B Operating Instructions Manual

2.4ghz multi-handset cordless phone system
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2.4GHz Multi-Handset Cordless Phone System
KX-TG4000B
Model No.
Pulse-or-tone dialing capability
Operating Instructions
Caller ID Compatible
4-LINE
PLEASE READ BEFORE USE AND SAVE.
Charge the handset battery for about 8 hours before initial use.
Panasonic World Wide Web address: http://www.panasonic.com
for customers in the USA or Puerto Rico

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Summary of Contents for Panasonic KX-TG4000B

  • Page 1 Pulse-or-tone dialing capability Operating Instructions Caller ID Compatible 4-LINE PLEASE READ BEFORE USE AND SAVE. Charge the handset battery for about 8 hours before initial use. Panasonic World Wide Web address: http://www.panasonic.com for customers in the USA or Puerto Rico...

  • Page 2: Before Initial Use

    Please read IMPORTANT SAFETY INSTRUCTIONS on page 102 before use. Read and understand all instructions. Thank you for purchasing your new Panasonic cordless telephone. Caller ID and Call Waiting Service, where available, are telephone company services. After subscribing to Caller ID, this phone will display a caller’s name and phone number.
  • Page 3 Accessories (included) For extra orders, call 1-800-332-5368. AC Adaptor for Base Unit (p. 13) Order No. PQLV12Z Base Unit Handset (p. 13) Order No. PQJXF0113Z 4-Wire Telephone Line Cord (p. 14, 15) Backup Battery (p. 12) Order No. P-P507 (PQP50AA61) To use more than one cordless handset, please purchase the optional cordless handset KX-TGA400B.

  • Page 4: For Best Performance

    For Best Performance Handset Battery Charge A rechargeable Nickel-Metal Hydride (Ni- MH) battery powers the cordless handset. Charge the battery for about 8 hours before initial use (p. 16). Make sure the handset faces forward as shown. If you charge the discharged battery, it will be charged quickly.

  • Page 5: Table Of Contents

    Contents Chapter 1 Location of Controls... 8 Displays ... 11 Installation... 12 Installing the Backup Battery in the Base Unit... 12 Connecting the Handset and AC Adaptor ... 13 Connecting the Telephone Line Cords ... 14 Connecting the AC Adaptor to the Charger... 16 Handset Battery Charge ...
  • Page 6 Contents Erasing an Item in the Directory ... 37 Caller ID Service ... 38 Using the Caller List Base Unit Handset Viewing the Caller List ... 39 Calling Back from the Caller List ... 40 Editing the Caller’s Phone Number ... 41 Storing Caller List Information in the Directory ...
  • Page 7 Call Transfer Status... 62 Call Operator Status ... 63 Answering System... 64 Setting the Answering System Listing to Messages with the Base Unit ... 67 Transferring a Message... 69 Erasing a Message... 69 Listing to Messages with the Cordless Handset ... 70 Transferring a Message...

  • Page 8: Location Of Controls

    Location of Controls Base unit LINE Buttons and Indicators (p. 24, 26, 28, 29) Button (p. 44) (TONE) MIC (Microphone) (p. 24, 28, 59, 65) (CALL!WAIT/FLASH) Button (p. 44, 45) (PAUSE/EDIT) Button (p. 37, 41, 44) Button (p. 25) (REDIAL) BATTERY Indicator (p.
  • Page 9 (VOICE MAIL) Button (p. 67, 73) (STOP) Buttons (ANSWER!ON) and Indicators (p. 58, 64) Headset Jack (p. 85) Button (p. 18, 20, 34, 42) (ENTER) Button (p. 35, 37, 43, 53, 69) (CLEAR) Memory card: Remove the memory card and use it as a name index for the cordless handsets (p.

  • Page 10: Location Of Controls

    Location of Controls Cordless handset Antenna Display (p. 11) Button (TALK) (p. 26, 28, 31) Navigator Key , H, I) (p. 18, 27, 36, 39) (FUNCTION/EXIT) Button (p. 18, 36, 39, 45) Button (TONE) (p. 44) (REDIAL/PAUSE/EDIT) Button (p. 27, 37, 41, 44) Charge Contacts (p.

  • Page 11: Displays

    Displays Base unit AHandset In-Use Icon 1 2 : 0 0 A M J A N . 1 AThe handset in-use icon indicates the status of registered cordless handsets. If a cordless handset is in the talk or intercom mode, or listening to messages, the relevant number is displayed.

  • Page 12: Backup Battery (P

    Installation Installing the Backup Battery in the Base Unit A rechargeable Ni-Cd battery works as emergency power during a power failure. The fully charged backup battery provides the base unit with a minimum of 20 minutes operation. The battery is charged in the base unit while the AC adaptor is connected (p.

  • Page 13: Handset Cord (P

    Hook Use only a Panasonic Handset for the KX-TG4000B. USE ONLY WITH Panasonic AC ADAPTOR PQLV12 (Order No. PQLV12Z). The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) The BATTERY indicator lights while the AC adaptor is connected with the backup battery installed (p.

  • Page 14: Connecting The Telephone Line Cords

    Installation Connecting the Telephone Line Cords Connect the telephone line cords to the base unit. To connect 2 two-line telephone jacks Two-Line Telephone Jacks (RJ14C) 4-Wire LINE3 Telephone LINE4 Line Cord LINE1 LINE2 LINE 3/4 LINE 1/2...
  • Page 15 To connect four single-line telephone jacks For this connection, please purchase two Panasonic T-adaptors KX-J24 and two 2-wire telephone line cords. To order, call the accessories telephone number on page 3. Single-Line Telephone Jacks (RJ11C) 2-Wire Telephone Line Cord LINE4...

  • Page 16: Connecting The Ac Adaptor To The Charger

    Power Outlet (AC 120 V, 60 Hz) AC Adaptor USE ONLY WITH Panasonic AC ADAPTOR KX-TCA1 (Order No. KX-TCA1-G). The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) Handset Battery Charge Place the cordless handset on the charger and charge for about 8 hours before initial use.
  • Page 17 15 minutes, the display will keep indicating “Recharge” and/or “ ” will continue to flash. Handset battery information After your Panasonic battery is fully charged (p. 16): Operation While in use (TALK) While not in use (Standby) Battery life may be shortened depending on usage conditions and ambient temperature.

  • Page 18: Programmable Settings

    Programmable Settings Programming Guidelines This unit has various programmable functions. Most of them are selected from the function menu on the display (p. 22). (ENTER) (FUNCTION) Navigator Key How to select a function item from the menu 1. Press while in the standby mode. The main menu is (FUNCTION) displayed.

  • Page 19: Registering Optional Cordless Handsets

    Registering Optional Cordless Handsets Registration is necessary for cordless handsets. You can register up to 8 cordless handsets at the base unit. The model number of the optional cordless handset is KX-TGA400B. To order, call the accessories telephone number on page 3. The included cordless handset is pre-registered at the factory and assigned the handset number 1.

  • Page 20: Date And Time Adjustment

    Programmable Settings Date and Time Adjustment Make sure that the base unit is in the standby mode. Press (FUNCTION) Press until the arrow points to “Date and time”, and press H. D a t e : 2 0 0 0 . 0 1 . 0 1 T i m e : 1 2 : 0 0 A M = P M E N T E R = S a v e...

  • Page 21: Selecting The Dialing Mode

    Selecting the Dialing Mode If your lines have touch tone service, set to “Tone”. If rotary or pulse service is used, set to “Pulse”. Select the mode for each line. Your phone comes from the factory set to “Tone”. Make sure that the base unit is in the standby mode. Press (FUNCTION) Press...

  • Page 22: Base Unit Handset

    Programmable Settings Function Menu Table You can use the following functions to customize your system according to your needs. After pressing items in the main menu have a sub-menu. The sub-menu is shown after selecting the item in the main menu. See the corresponding pages for function details.

  • Page 23: The Unit Capabilities (Operating More Than One Handset)

    The Unit Capabilities This unit can handle up to 4 external telephone lines which are provided by a telephone company, or up to 2 internal lines for intercom calls. You can expand the unit capabilities by registering up to 8 cordless handsets at the base unit (p.

  • Page 24: Making Calls Base Unit Handset

    Making Calls Four calls can be handled simultaneously on separate telephone lines by the base unit and 3 cordless handsets (or by 4 cordless handsets). With the Base Unit When you lift the handset to make a call, the unit will automatically select a free line.
  • Page 25 To dial after confirming the entered number Enter a phone number. 1112222 If you misdial, press (CLEAR) Digits are erased from the right. To cancel, press (EXIT) Lift the handset or press (DIGITAL!SP-PHONE) The line number is displayed. After a few seconds, the display will show the length of the call.

  • Page 26: With The Cordless Handset

    Making Calls To put a call on hold Press (HOLD) “Hold” and the line number are displayed. If using the handset, you can replace it on the cradle. If a call is kept holding for 30 seconds, a warning tone will sound. After 2 minutes the automated attendant will respond to the caller and he/she can call a handset or leave a message...

  • Page 27: Lighted Handset Keypad

    To dial after confirming the entered number Enter a phone number. 1112222 If you misdial, press (CLEAR) Digits are erased from the right. To cancel, press (EXIT) Press (TALK) You can press a line button instead of pressing (TALK) The line number is displayed. After a few seconds, the display will show the length of the call.

  • Page 28: Base Unit Handset

    Answering Calls Four calls can be handled simultaneously by the base unit and 3 cordless handsets (or by 4 cordless handsets). When a call is being received, the unit rings and “Incoming call” is displayed. The called line indicator flashes quickly on the base unit and the line status icon flashes quickly on the handset display.

  • Page 29: Base Unit Handset

    Using Other Lines During a Conversation During a conversation, if an incoming call is being received on another line, the line indicator on the base unit and the line status icon on the handset display will flash quickly. If you are using the cordless handset, you will hear two tones.

  • Page 30: Base Unit Handset

    Intercom Base Unit Handset A 2-way intercom is possible between the base unit and a cordless handset or between two cordless handsets. Each number assigned to a handset at registration is the extension number (p. 19, 52). The base unit extension number is 0.

  • Page 31: Answering Intercom Calls

    With the cordless handset Press (INTERCOM) To page the base unit, enter To page another handset, enter the extension number ( The base unit or the paged handset rings. To stop paging, press (INTERCOM) After the paged party answers, the display will show the length of the call.

  • Page 32: Base Unit Handset

    Transferring a Call You can transfer an external call between the base unit and a cordless handset, or between two cordless handsets. With the base unit During a call, press the corresponding TRANSFER button ) to page the ((1) handset. To page all handsets, press TRANSFER (ALL) The call is put on hold and the line...

  • Page 33: Base Unit Handset

    Conference Base Unit Handset This feature allows you to join two other calls to make a conference call. At least one of the other two parties should be on an external line. Conference with two external calls Press to put the first call (HOLD) on hold.

  • Page 34: Base Unit Handset

    Using the Directory You can store names and phone numbers in both the base unit and cordless handset directories. The base unit can store up to 100 items. Each cordless handset can store up to 50 items. All directory items are sorted by the first word in alphabetical order.

  • Page 35: Selecting Characters To Enter Names

    Selecting characters to enter names The base unit and cordless handset dialing buttons can be used to enter letters and symbols. The letters are printed on the dialing buttons. Pressing each button selects a character as shown below. Number of times key is pressed Keys &...

  • Page 36: Dialing From The Directory

    Using the Directory Dialing from the Directory Press I or H to enter the directory. Press to find the desired item. All directory items are sorted in the order shown on the right. If using the base unit: Lift the handset or press (DIGITAL!SP-PHONE) If using the cordless handset: Press...

  • Page 37: Editing An Item In The Directory

    Editing an Item in the Directory Make sure that the base unit/cordless handset is in the standby mode. Press I or H to enter the directory. Press to find the directory item you want to edit. To search for the item by initial, see page 36. Press (EDIT) If you do not need to change the name,...

  • Page 38: Caller Id Service

    Caller ID Service This unit is compatible with a Caller ID service offered by your telephone company. After subscribing to a Caller ID service, the calling party’s information will be shown on the base unit and cordless handset displays after the first ring. The base unit can record information of up to 50 different callers in the caller list.

  • Page 39: Base Unit Handset

    Using the Caller List If you have received new calls, “Received calls” will be displayed in the standby mode. Base Unit 1 2 : 0 0 A M J A N . 1 R e c e i v e d c a l l s Viewing the Caller List Caller List information includes the caller’s name and phone number, the time and date the call was received, and the number of times that caller...

  • Page 40: Calling Back From The Caller List

    Using the Caller List What “ ” means When you have viewed a new call, answered the call or called back the caller, “ ” will be added to the caller information. If a caller calls more than once The number of times the same caller called is displayed ( 2 to 9).

  • Page 41: Editing The Caller's Phone Number

    Editing the Caller’s Phone Number The unit can edit a phone number into one of 4 patterns. Make sure that the base unit/cordless handset is in the standby mode. Press to enter the list. Press to find the desired caller. Press to select a pattern.

  • Page 42: Storing Caller List Information In The Directory

    Using the Caller List Storing Caller List Information in the Directory The base unit and cordless handsets can store names and phone numbers that are in the Caller List into the directory. Make sure that the base unit/cordless handset is in the standby mode. Press to enter the list.

  • Page 43: Erasing Caller List Information

    Erasing Caller List Information After checking the Caller List, the base unit and cordless handsets can erase some or all of their entries. Make sure that the base unit/cordless handset is in the standby mode. To erase a specific caller from the Caller List Press to enter the list.

  • Page 44: Special Features

    Special Features How to Use the PAUSE Button (For Analog PBX Line/Long Distance Service Users) We recommend you press PBX or to access a long distance service. Ex. Line access number (PAUSE) Phone number Pressing once creates a 3.5 second pause. (PAUSE) This prevents misdialing when you redial or dial a stored number.

  • Page 45: Setting The Key Lock Handset

    Setting the Key Lock You can lock all the buttons and the navigator key of the cordless handset. Only incoming calls are accepted until the key lock is canceled. Make sure that the cordless handset is in the standby mode. Press and hold until a short beep (FUNCTION)

  • Page 46: Other Programmable Settings

    Other Programmable Settings Setting the Auto Talk Feature The Auto Talk feature allows you to answer a call by lifting the cordless handset off the charger without pressing information on the display after lifting the handset, turn this feature OFF. Your phone comes from the factory set to ON.

  • Page 47: Base Unit Handset

    Calling Line Selection The base unit and cordless handsets will automatically select a free line when you make a call. You can change the calling line selection of the base unit and handsets. Programming must be carried out separately for the base unit and cordless handset(s).

  • Page 48: Setting Call Restriction Numbers

    Other Programmable Functions Setting Call Restriction Numbers You can prevent selected phone numbers from being dialed by the base unit and cordless handsets. Phone numbers with the restricted leading digits cannot be dialed out. You can assign up to 4 call restriction numbers (up to 11 digits each) to the base unit and handsets.

  • Page 49: Group Ring Setting

    To cancel the restricted handset(s) and/or base unit Repeat steps 1 to 4 on page 48, and press to select “HS No”. Erase the base unit and/or handset number(s) by pressing the dialing button(s) ( ), and press (ENTER) Group Ring Setting This feature allows you to specify which cordless handsets can answer calls.

  • Page 50: Base Unit Handset

    Other Programmable Functions Incoming Call Tone While using one line, you can be informed if another call arrives on the other line by two tones. During an intercom call or while listening to messages (p. 67, 70), you can also be informed by two tones if a call arrives.

  • Page 51: Setting The Pin Base Unit

    To return to the standby mode, press (EXIT) Once you have set a PIN, you cannot confirm it. We recommend you write down the PIN. If you forget the PIN, consult your nearest Panasonic Service Center. To change the PIN Press . Press (FUNCTION) until the arrow points to “Registration”, and press...

  • Page 52: Registering Optional Cordless Handsets Using The Pin

    Other Programmable Functions Registering Optional Cordless Handsets Using the PIN Base Unit & Handset The included cordless handset has been pre-registered with the base unit. You will have to register optional cordless handsets. Handsets will not operate unless registered with the base unit. A handset will be assigned the number at registration.

  • Page 53: Canceling Cordless Handset Registration

    Canceling Cordless Handset Registration If you no longer need to use a cordless handset or if you need to register a handset to a different base unit of the same model, it may be necessary to cancel the registration. Only one handset can be canceled at a time. Make sure that the base unit and cordless handset are in the standby mode.

  • Page 54: Selecting The Line Mode

    Other Programmable Functions Selecting the Line Mode If the line is connected to a low voltage system such as a PBX, set to “B”. Otherwise, the line indicator may not operate properly, the Call Waiting Caller ID feature may not be used (p. 44), you may not hear the incoming call tone (p.

  • Page 55: Voice Mail System

    Voice Mail System The Voice Mail System allows you to receive and deliver voice messages using mailboxes. The unit accommodates one general delivery mailbox and a maximum of 8 personal mailboxes which are assigned to the registered cordless handsets. The mailbox numbers are the same as the handset numbers.

  • Page 56: Base Unit Handset

    Voice Mail System Setting the Mailbox Password Assign a 4-digit password (0000-9999) to each mailbox to prevent unauthorized persons from accessing mailboxes and listening to the messages remotely from a touch tone phone. The factory preset of the general delivery mailbox is “0000”. The preset password for each mailbox is a 4-digit number using the mailbox number.

  • Page 57: Automated Attendant System

    Automated Attendant System How Automated Attendant System Works The Automated Attendant System is a flexible communication tool that can enhance your productivity by improving your call management. The automated attendant answers incoming calls and then routes the callers to the base unit or the desired cordless handset. The base unit plays the role of operator with the cordless handsets as the extensions.

  • Page 58: Setting The Automated Attendant System

    Automated Attendant System Setting the Automated Attendant System The Automated Attendant System can be set to any line. You can record up to 5 greeting messages of up to 2 minutes each. The same greeting message can be used on more than one line. The same messages can be used for the Answering System (p.

  • Page 59: Automated Attendant System

    To turn on the Automated Attendant System and record a greeting message If the line’s ANSWER ON indicator lights, press the turn it off. Press the line’s (ANSWER!ON) The ANSWER ON indicator lights. The current setting is displayed. Press H within 10 seconds. Select “Auto attendant”...

  • Page 60: Setting The Handset Answer Mode Handset

    Automated Attendant System To select/change the recorded greeting message If the line’s ANSWER ON indicator lights, press the turn it off. 1. Press the line’s (ANSWER!ON) 2. Select “Auto attendant” by pressing 3. Select “Greeting1” through “Greeting5” by pressing and press H. You can go back to the previous display by pressing 4.

  • Page 61: Recording A Personal Greeting Message Handset

    Recording a Personal Greeting Message If the handset answer mode is ON, callers will hear a pre-recorded personal greeting message after reaching your handset’s mailbox, as follows: “Sorry, no one is available to answer the call. Please leave a message at the tone.” You can also record your own greeting message of up to 2 minutes.

  • Page 62: Call Transfer Status

    Automated Attendant System Call Transfer Status When a caller specifies an extension by pressing the extension number ( ) followed by , the call is connected to that extension, and the extension can take the call. If the extension user is on another call or does not answer, a list of options (Incomplete Call Handling Menu) is announced to guide the caller.

  • Page 63: Call Operator Status

    Call Operator Status When a caller specifies the operator by pressing connected to the operator. If the operator is on another call or does not answer, a list of options (Incomplete Call Handling Menu) is announced to guide the caller. The caller can leave a message in the general delivery mailbox or call an extension.

  • Page 64: Answering System

    Answering System Setting the Answering System The Answering System allows the unit to answer calls with a greeting message. Callers can leave a message in the general delivery mailbox. You can assign this system to any line. Select the number of times the unit rings before the Answering System answers a call, from “2”...
  • Page 65 To turn on the Answering System and record a greeting message We recommend you record brief greeting messages (see sample below) in order to leave more time for recording new messages. If the line’s ANSWER ON indicator lights, press the turn it off.
  • Page 66 Answering System To select/change the recorded message If the line’s ANSWER ON indicator lights, press the turn it off. 1. Press the line’s (ANSWER!ON) 2. While “Auto answering” is at the arrow, press H. 3. Select the number of rings, “2” to “7” or “Toll saver”* (p. 64), by , and press H.

  • Page 67: Listening To Messages With The Base Unit

    Listening to Messages with the Base Unit If the (VOICE MAIL) button flashes, new messages have been received in the general delivery mailbox. The base unit user (operator) will be responsible for handling the following aspects of the general delivery mailbox: —checking the mailbox for messages and transferring them to the appropriate mailboxes.

  • Page 68: During Playback

    Listening to Messages with the Base Unit Command Menu: If you do not press in step 3 on page 67, after listening to new messages or all messages, the Command Menu will be announced and displayed: “To play all messages, press 1. To deliver a message, press 2.

  • Page 69: Transferring A Message

    Transferring a Message After listening to a message left in the general delivery mailbox, you can transfer it to other mailboxes. During playback or before the start of the next message, press “Enter the destination mailbox number” is announced. Enter the destination mailbox numbers using the corresponding dialing buttons ( The mailbox numbers and “To accept, press #.

  • Page 70: Listening To Messages With The Cordless Handset

    Listening to Messages with the Cordless Handset You can access your handset mailbox and listen to the messages, transfer the messages to other mailboxes or erase unnecessary messages. You can also access the general delivery mailbox from your handset. If “ ”...

  • Page 71: Transferring A Message

    During playback To repeat a Press message playback, the previous message will be played.) To skip a message Press To adjust the handset volume (High, Medium or Low): Press during playback. Each time you press , the volume level will change.

  • Page 72: Erasing A Message

    Listening to Messages with the Cordless Handset Erasing a Message We recommend you erase unnecessary messages after each playback. While the message you want to erase is being played or before the start of the next message, press A beep sounds and “Message erased” is heard. The unit will play the next message.

  • Page 73: Base Unit Handset

    Delivering Your Own Message The base unit user or cordless handset users can send an identical message of up to 3 minutes, to several mailboxes in a single operation. With the base unit While the base unit is in the standby mode, press If you have new messages, listen to all of them.

  • Page 74: Other Voice Mail System Features

    Other Voice Mail System Features Call Monitoring Feature While a caller is recording a message in the general delivery mailbox, you can monitor the call through the speaker of the base unit. If more than one line is receiving a call at the same time, only the first one can be monitored.

  • Page 75: Base Unit

    Checking the Remaining Recording Time and Number of Messages If the remaining recording time is less than 10 minutes or the number of messages which can still be recorded is less than 10, the base unit will display the time or number while in the standby mode.

  • Page 76: Base Unit Handset

    Other Voice Mail System Features Message Menu Mode After each message is played, the Message Menu is announced and displayed on the base unit and cordless handset as a guide (p. 67, 70). With a touch tone phone from a remote location, this menu is also announced (p.

  • Page 77: Erasing All Messages In Mailboxes

    Erasing All Messages in Mailboxes The base unit user can erase all incoming messages in any mailbox. Greeting messages can also be erased at the same time if required. Inform the mailbox owners before erasing and check that there are no new messages in the mailboxes.

  • Page 78: Remote Operation From A Touch Tone Phone

    Remote Operation from a Touch Tone Phone You can access the Voice Mail System from any touch tone phone if the Automated Attendant System or the Answering System is on for any of lines. You can listen to recorded messages in your mailbox and the general delivery mailbox, and you can transfer the messages and deliver your own messages to other mailboxes.
  • Page 79 During message playback During playback or before the start of the next message; To repeat the message, press To play the next message, press To erase the message, press To transfer a message After listening to a message, you can transfer it to other mailboxes. 1.
  • Page 80 Remote Operation from a Touch Tone Phone To switch to the general delivery mailbox from your personal mailbox After entering your mailbox, you can switch to the general delivery mailbox to listen to messages. 1. While the Command Menu is announced (p. 78), press “This is the general delivery mailbox”...

  • Page 81: Base Unit Handset

    Pager Call Base Unit Handset This feature allows the unit to alert your pager when your mailbox has received an incoming message from an outside caller. (When a message has been transferred or delivered from another user, the unit will not alert your pager.) You can retrieve the message from a touch tone telephone (p.

  • Page 82: Storing The Pager Display Number

    Pager Call Storing the Pager Display Number After storing one of the unit’s phone numbers, you can check that pager number is stored correctly. This phone number will be displayed on your pager if the message is received from an area which does not provide a caller ID service or a caller requests not to show his/her information.

  • Page 83: Setting The Unit To Call A Pager

    To erase the pager number 1. Press , and press (FUNCTION) until the arrow points to “Pager setting”, and press 2. While “Pager number” is at the arrow, press H. 3. Press (CLEAR) 4. Press (ENTER) The pager call mode will automatically return to OFF (see below).

  • Page 84: Using The Handset Belt Clip

    Using the Handset Belt Clip You can hang the cordless handset on your belt or pocket using the belt clip. To attach the belt clip To remove the belt clip Wall Mounting for the Charger The charger can be wall mounted. Install screws using the wall template below.

  • Page 85: Base Unit Handset

    Using an Optional Headset Plugging an optional headset into the base unit or cordless handset allows a hands-free phone conversation. Please use only the Panasonic KX-TCA88 headset. To order, call the accessories telephone number on page 3. With the Base Unit Connecting the headset to the base unit Connect the headset to the headset jack as shown.
  • Page 86 Using an Optional Headset Making/Answering calls Press to make or answer a call. (HEADSET) You can press the line button instead of pressing If you misdial when making a call, press To hang up, press (HEADSET) Intercom To make an intercom call: To page all handsets, press To page one handset, press the required INTERCOM button ( To stop paging, press...
  • Page 87 With the Cordless Handset Connecting the headset to the cordless handset Open the headset jack cover, and connect the headset to the headset jack as shown. When the headset is connected, make sure to use the headset to talk with the caller.

  • Page 88: Base Unit Handset

    Clearing Settings With the base unit The following settings of the base unit and the registered cordless handsets will return to the factory preset. Function Factory preset Base unit ringer volume HIGH Base unit ringer pattern Pattern 1 Group ring All handsets ring Base unit Incoming call tone...

  • Page 89: Handset Battery Replacement

    Even if the backup battery has been fully charged, the BATTERY indicator may flash or the unit may not work within minutes after a power failure. In that case, replace the battery with a new Panasonic P-P507 (PQP50AA61) battery. To order, call the accessories telephone number on page 3.

  • Page 90: Reset Button

    RESET Button If the unit does not work, press a pointed object, such as a pen. After pressing (RESET) , the adjusted date/time will be erased. Readjust the date/time (p. 20). RESET RESET Button on the bottom of the base unit with (RESET)

  • Page 91: Adding Another Phone

    If the backup battery has been discharged during a power failure, the unit will not work. If required, you can connect a standard telephone on LINE 2 or LINE 4 of this unit using the Panasonic T-adaptor KX-J66. To order, call the accessories telephone number on page 3.

  • Page 92: Error Messages

    Error Messages Display messages If the unit detects a problem, one of the following messages will be displayed on the base unit or cordless handset. Error beeps or a busy tone will sound. Display message No link to base. Walk closer to base &...
  • Page 93 Display message The remaining recording time or the number of Message full messages which can still be recorded is 0. (base unit only) Erase unnecessary messages (p. 69, 72). The dialed number is restricted. Cancel the Call restriction restriction (p. 49). You tried to check the number or set the unit to Please set call the pager without first storing the pager...

  • Page 94: Voice Messages

    Error Messages Voice messages If the unit detects a problem, one of the following messages will be announced. Voice message “Sorry, there is no The remaining recording time or the number of messages which can still be recorded is 0. Erase space for recording”...

  • Page 95: Before Requesting Help

    Before Requesting Help With the base unit Problem The unit does not work. The unit does not ring. The line indicators do not work properly. You cannot dial. You cannot program function items, such as the dialing mode. You cannot make a call even if there is at least one free line.
  • Page 96 Before Requesting Help Problem While programming or searching, the unit starts to ring and stops the program/search. The caller’s information is not displayed. The display goes to the standby mode while viewing the Caller List or directory. When a second call is received on the same line, the unit does not display the new caller’s...
  • Page 97 With the cordless handset Problem The unit does not work. “No link to base. Walk closer to base & try again” is displayed and an alarm tone sounds. Static, sound cuts in/out, fades. Interference from other electrical units. The unit does not ring. You cannot dial.
  • Page 98 Before Requesting Help Problem You cannot make a call even if there is at least one free line. You cannot page another cordless handset or the base unit. You cannot store a name and phone number in the directory. While programming or searching, the unit starts to ring and stops the program/search.
  • Page 99 Problem When a second call is received on the same line, the unit does not display the new caller’s information. You cannot redial the last number dialed. You cannot have a conversation using the handset. You cannot have a conversation using the headset.
  • Page 100 Before Requesting Help Voice Mail System/Automated Attendant System/ Answering System Problem The Automated Attendant System or Answering System is on, but incoming messages are not recorded. “Message full” flashes on the base unit display, and no new messages are recorded. You cannot access your mailbox by pressing You cannot access a...
  • Page 101 The unit does not alert your pager. If you cannot solve your problem, call our customer call center at 1-800-211-PANA(7262). Panasonic’s e-mail address for customer inquiries: consumerproducts@panasonic.com for customers in the USA or Puerto Rico ONLY Remedy To answer the call, press the called line button.

  • Page 102: Important Safety Instructions

    Important Safety Instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on this unit. 3.
  • Page 103 CAUTION: To reduce the risk of fire or injury to persons, read and follow these instructions. 1. Use only the battery(ies) specified. 2. Do not dispose of the battery(ies) in a fire. They may explode. Check with local waste management codes for special disposal instructions. 3.

  • Page 104: Fcc And Other Information

    FCC and Other Information If requested by the telephone company, inform them as follows: FCC Registration No..(found on the bottom of the unit) Facility Interface Code...02LS2 Service Order Code ...9.0F Required Network Interface Jack ...RJ11, RJ14 Ringer Equivalence ...0.2B The particular telephone lines to which the equipment is connected.
  • Page 105 If there is any trouble — disconnect the unit from the telephone line and connect a known working phone. If the known working phone operates properly, have your unit repaired by one of the authorized Panasonic Factory Service Centers. If the known working phone does not operate properly, consult your...

  • Page 106: For Product Service

    Send the unit to an authorized servicenter, prepaid and adequately insured. Do not send your unit to the Panasonic Consumer Electronics Company listed on the back cover or to executive or regional sales offices. These locations do not repair consumer products.
  • Page 108 Panasonic Consumer Electronics Company, Division of Matsushita Electric Corporation of America One Panasonic Way, Secaucus, New Jersey 07094 Panasonic Sales Company, Division of Matsushita Electric of Puerto Rico, Inc. Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park Carolina, Puerto Rico 00985...

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