Cisco 7914 Manual page 16

Lighted Buttons—14 buttons. Each button corresponds to
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one line (just like on the Cisco IP Phone 7960G). The
lights beneath each button indicate the state of the
corresponding line as follows:
Line available: light off
Line in use by you: steady green light
Line in use by someone else: steady red light
Line ringing: flashing amber light
You have a call on hold: flashing green light
Someone else has a call on hold: flashing red light
Call transfer: steady green light
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Using the 7914 Expansion Module
The 7914 Expansion Module functions as a line appearance or
programmable button module, allowing you to keep track of
calls in progress, calls on hold, and calls requiring transfer, or to
access phone services. All call functions, such as answering a
call, placing a call on hold, transferring a call, and so on, are
performed from the Cisco IP Phone 7960G. Refer to the phone
guide for your Cisco IP Phone 7960G for instructions about
using your phone.
Here is a typical scenario when using the Cisco IP Phone 7960G
and 7914 Expansion Module combination.
You receive a call for your Director at extension 12345. You
look at your 7914 Expansion Module and see that your
Director has a call in progress with another party and also has
another call on hold. Looking down the
7914 Expansion Module screen, you note that another manager
in your group has just completed a call and could possibly assist
the incoming caller. You consult briefly with the incoming caller
and then transfer the call to the manager.
To configure speed dial numbers or program buttons to access
phone services, see the "Configuring the Buttons on Your
7914 Expansion Module" section on page 17.
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