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Customer Service & Assistance
Do you have any questions? As a Gigaset customer, you can find help quickly in this User
Manual and in the service section of our Gigaset online portal www.gigaset.com/service.
In our constantly updated online service you can find:
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Extensive information about our products
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FAQ compilations
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Keyword search to help find topics quickly
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Compatibility database: Find out which base stations and handsets can be combined.
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Product comparison: Compare the features of several products with each other.
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Downloads for user manuals and current software updates
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E-mail contact form for customer service
Please register your phone online right after purchase.
This enables us to provide you with even better service regarding questions or an after
sales query/issue/claim. In order to contact our customer service via email, please use the
email contact form from our Gigaset online portal after selecting your home country.
Our representatives are also available on the telephone hotlines for consultation.
Product warranty
Congratulations
On the purchase of your new Gigaset product, we guarantee that this equipment is a
genuie manufacturer's product and extend the following warranty:
We guarantee this product against manufacturing defects for two full years from the date
of purchase, unless specified otherwise.
Adaptors and batteries for cordless phones carry 6 months warranty from the date of pur-
chase.
Gigaset Communications authorized Service Centres will replace or repair, if necessary, any
defective part/parts free of charge by presenting this certificate of warranty at the Service
Centre mentioned overleaf.
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