When Using Db Connection Service Setting Tool - Mitsubishi Electric GOT 1000 Series Manual

8.1.2

When using DB Connection Service Setting Tool

This section explains troubleshooting information on the setting of DB Connection Service Setting Tool.
7. DB CONNECTION SERVICE AND SETTING TOOL
Symptom
Unable to start DB Connection Service Setting
Tool.
Unable to reflect the setting.
Unable to save the setting.
[Access log output error] is recorded in [Event
Viewer] of [Administrative Tools] in Windows
[SQL failure log output error] is recorded in
[Event Viewer] of [Administrative Tools] in

Windows .
Checked item
Has DB Connection Service Setting Tool been
already started?
Was a user ID having the administrator authority
used for the login?
Is there no permitted IP address?
Is the file set in [Output destination] read-only?
Is the access to the folder containing the file set

in [Output destination] authorized?
.
Is the drive space of the server computer full?
Is the file set in [Output destination] read-only?
Is the access to the folder containing the file set
in [Output destination] authorized?
Is the drive space of the server computer full?
8.1 Error Handling and Recovery Method
Corrective action
• Terminate the already started DB Connection
Service Setting Tool.
• Only one DB Connection Service Setting Tool
can be activated.
• Log in again with a user ID having the
administrator authority.
• Uncheck the [limit IP addresses which permit
to connect] checkbox, or add an IP address
for which connection is permitted.
• Correct the file specification.
• Check the right of access to the folder.
• Check the free space on the drive.
• Correct the file specification.
• Check the right of access to the folder.
• Check the free space on the drive.
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