Sms Troubleshooting - Siemens Gigaset A580 IP User Manual

SMS troubleshooting

Error codes when sending
E0 Calling Line Identification (CLIR) is permanently withheld or has not been enabled.
FE Error occurred during SMS transmission.
FD Connection to SMS centre failed,
Self-help with errors
The following table lists error situations and possible causes and provides notes
on troubleshooting.
You cannot send messages.
1. SMS transmission has been interrupted (e.g. by a call).
¥
Re-send the SMS.
2. Feature is not supported by the VoiP/fixed line network provider.
3. No number or an invalid number is entered for the SMS centre set as the active send
service centre.
¥
Enter the number (
4. You have not requested/enabled the Calling Line Identification Presentation (CLIP)
feature.
¥
Ask your provider to enable this feature.
You receive an incomplete SMS.
1. Your phone's memory is full.
¥
Delete old SMS messages (
2. The SMS provider has not yet sent the rest of the message.
You have stopped receiving SMS messages.
All calls are forwarded if
"immediately"
¥
Change the call forwarding.
The SMS is played back.
1. The "display call number" feature is not activated.
¥
Ask your provider to enable this feature (there is a charge for this).
2. Your mobile phone operator and SMS service provider have not agreed on a
cooperation.
¥
Obtain information from your SMS service provider.
3. Your phone has been recorded by your SMS provider as having no SMS functionality,
i.e. you are no longer registered with the provider.
¥
To reregister your phone, send an SMS via the SMS centre of the SMS service pro-
vider.
¢
£
Page 69).
£
Page
is activated for the addressed line (VoIP number) or if
All Calls
is activated for the network mailbox.
"Self-help with errors".
68).
SMS (text messages)
71