Chapter 7 — Manage and Maintain the CT50
Update the CT50 Software
Test a Network Connection
Dolphin CT50 Mobile Computer with Windows 10 IoT Mobile Enterprise User Guide
You can use a microSD card to flash a specific firmware image to the
CT50 or to update the computer if there is no access to the internet for
over-the-air (OTA) automatic updates. To update the CT50 with a
microSD card, you will need a:
4GB microSD card.
valid full flash update image (.ffu) supplied by Customer Support.
Caution: All data on the CT50 is erased during the flash process.
Make sure any files you want to keep are backed up prior to
updating the software.
1 Copy the .ffu image to the root directory on the microSD card.
You must rename the update image to "upg_<platform>_00.00.ffu"
for the computer to recognize it. <platform> corresponds to the first
seven characters of the Configuration Number (CN) and can be
found printed on the inside of the battery compartment.
2 Insert the microSD card into the CT50. For help, see
microSD Card" on page
3 Apply external power to the CT50 and power it on.
The computer must have power for the length of the entire flash
process which can take up to 15 minutes.
4 Set up your computer again when you are prompted to select a
The Ping app provides a GUI-based version of the traditional command
line ping utility. Pinging sends out an echo request to a specific computer
on the network. Use Ping to verify communication links or to make sure a
specific address is working.
1 Tap All Apps > Ping.
2 Type the destination IP address in the box.