D-Link AirPro DWL-6000AP Manual page 29

Troubleshooting
4. What variables may cause my wireless products to lose reception?
D-Link products let you access your network from virtually anywhere you want.
However, the positioning of the products within your environment will affect the
wireless range. Please refer to Installation Considerations in the Wireless
Basics section of this manual for further information about the most advanta-
geous placement of your D-Link wireless products.
5. Why does my wireless connection keep dropping?
Antenna Orientation- Try different antenna orientations for the DWL-
6000AP. Try to keep the antenna at least 6 inches away from the wall
or other objects.
If you are using 2.4GHz cordless phones, X-10 equipment or other home
security systems, ceiling fans, and lights, your wireless connection will
degrade dramatically or drop altogether. Try changing the Channel on
your Access Point and Wireless adapter to a different Channel to avoid
interference.
Keep your product away (at least 3-6 feet) from electrical devices that
generate RF noise, like microwaves, Monitors, electric motors, etc.
6. Why can't I get a wireless connection?
To establish a wireless connection, while enabling Encryption on the DWL-
6000AP, you must also enable encryption on the wireless client.
For 802.11a, the Encryption settings are: 64, 128 or 152 bit. Make sure
that the encryption bit level is the same on the Access Point and the
Wireless Client.
For 802.11b, the Encryption settings are: 64, 128, or 256 bit. Make sure
that the encryption bit level is the same on the Access Point and the
Wireless Client.
Make sure that the SSID on the Access Point and the Wireless Client are ex-
actly the same. If they are not, wireless connection will not be established.
Please note that there are two separate SSIDs for 802.11a and 802.11b. The
default SSID for both 802.11a and 802.11b is default.
56
Troubleshooting
7. Resetting the DWL-6000AP to Factory Default Settings
After you have tried other methods for troubleshooting your network, you
may choose to Reset the DWL-6000AP to the factory default settings.
Remember that D-Link AirPro products network together, out of the box,
at the factory default settings.
To hard-reset the D-Link AirPro DWL-6000AP to Factory Default Settings,
please do the following:
•
Locate the Reset button on the back
of the DWL-6000AP
•
Use a paper clip to press the Reset
button.
•
Hold for about 10 seconds and then
release
•
After the DWL-6000AP reboots (this
may take a few minutes) it will be
reset to the factory Default settings.
57