TG5871AL.book Page 1 Friday, June 17, 2005 7:01 PM Operating Instructions 5.8 GHz Expandable Digital Cordless Answering System KX-TG5871AL Model No. This unit is compatible with Caller ID. To use this feature, you must subscribe to the appropriate service offered by your service provider.
TG5871AL.book Page 2 Friday, June 17, 2005 7:01 PM Table of Contents Introduction About these operating instructions ..4 Accessory information ....5 Expanding your phone .
Page 3
TG5871AL.book Page 3 Friday, June 17, 2005 7:01 PM Dial lock ..... 52 Memory status (Colour display models only) ......53 Display setting L (Colour display models only) .
Name and address of dealer Attach your purchase receipt here. About these operating instructions These operating instructions can be used for the KX-TG5871AL, KX-TGA580AL, and KX- TGA582AL. Notable differences between the KX-TG5871AL, KX-TGA580AL, and KX-TGA582AL: The KX-TG5871AL and KX-TGA580AL feature a monochrome display handset.
TG5871AL.book Page 5 Friday, June 17, 2005 7:01 PM Accessory information Included accessories No. Accessory items AC adaptor for base unit Telephone line cord Telephone plug Wall mounting adaptor Battery Handset cover Belt clip Audio cable Additional/replacement accessories Accessory items Order number Rechargeable nickel metal HHR-P104...
TG5871AL.book Page 6 Friday, June 17, 2005 7:01 PM Introduction Expanding your phone The KX-TG5871AL includes one handset and one base unit. You can expand the system by adding up to 7 accessory handsets, sold separately. A maximum of 8 handsets can be registered to a base unit.
TG5871AL.book Page 7 Friday, June 17, 2005 7:01 PM Available accessory handsets 2 accessory handset models are available for the KX-TG5871AL. Operations and features of 2 different accessory handsets have certain differences as indicated in the table below. Feature KX-TGA580AL...
TG5871AL.book Page 8 Friday, June 17, 2005 7:01 PM Introduction Important safety instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions. 2.
Page 9
TG5871AL.book Page 9 Friday, June 17, 2005 7:01 PM L Do not touch the plug with wet hands. L The AC adaptor is used as the main disconnect device. Ensure that the AC outlet is installed near the unit and is easily accessible.
TG5871AL.book Page 10 Friday, June 17, 2005 7:01 PM Introduction may void the EMC compliance of the system or the peripherals. For best performance Base unit location/noise The base unit and handset use radio waves to communicate with each other. For maximum distance and noise-free operation, we recommend the following: L Placing the unit away from electrical...
Connections Raise the antennas. Note: L Use only the included Panasonic AC adaptor PQLV1AL. L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) L The AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet.
TG5871AL.book Page 12 Friday, June 17, 2005 7:01 PM Preparation If you subscribe to an ADSL service L Please attach a noise filter (contact your ADSL provider) to the telephone line between the base unit and the telephone line jack in the event of the following: –...
L If the battery has been discharged, the handset will display “Charge for 6 HRS” and 4 when you place the handset on the base unit. Battery performance After your Panasonic battery is fully charged, you can expect approximately the following performance: Operation Operating time...
– “Recharge battery” – 3 (flashing) – “Charge for 6 HRS” – 4 L Use only the rechargeable Panasonic battery noted on page 5. Press the notch on the cover firmly and slide it as indicated by the arrow. Replace the old battery with a new one, and close the cover (see page 12 for battery installation).
TG5871AL.book Page 15 Friday, June 17, 2005 7:01 PM Controls and displays Controls Base unit F G H I J A Display B {ERASE} C {ANSWER ON} ANSWER ON indicator D Navigator key E {MEMO} F MESSAGE indicator G {MESSAGE} H {STOP} I {GREETING REC} (Recording) J {GREETING CHECK}...
Page 16
TG5871AL.book Page 16 Friday, June 17, 2005 7:01 PM Preparation Handset A Speaker B Soft keys C Headset jack/Audio jack D {C} (TALK) E Joystick F {s} (SP-PHONE) G USB cable jack (colour display models: KX-TGA582AL only) H {REDIAL} {PAUSE} I Ringer indicator Message indicator J Receiver...
When customising the unit: indicates the current setting. When viewing the caller list: indicates that you have called back this caller or viewed this caller information. *1 Monochrome display models: KX-TG5871AL and KXTGA580AL only *2 Colour display models: KX-TGA582AL only...
Page 18
TG5871AL.book Page 18 Friday, June 17, 2005 7:01 PM Preparation Handset menu icons When in standby mode, pushing the centre of joystick reveals the handset’s main menu. From here you can access various features and settings. Important: L The menu icons shown in these instructions vary slightly from the actual icons shown on the display.
TG5871AL.book Page 19 Friday, June 17, 2005 7:01 PM Setting the unit before Setting the date and time O Press {MENU} (centre of joystick). Scroll to O, then press {SELECT}. Scroll to “Date and time”, then press {SELECT}. Date and time Time adjustment Enter the current day, month, and year by selecting 2 digits for each.
TG5871AL.book Page 20 Friday, June 17, 2005 7:01 PM Making/Answering Calls Making calls using the handset Soft keys {OFF} Joystick {CLEAR} {MUTE} {HOLD} {REDIAL} {PAUSE} Microphone Lift the handset and press {C}. L “Talk” will be displayed. Dial the phone number. When finished talking, press {OFF} or place the handset on the base unit or charger.
TG5871AL.book Page 21 Friday, June 17, 2005 7:01 PM To make a call using the redial list The last 5 phone numbers dialled are stored in the redial list. Press {REDIAL}. L The last number dialled will be displayed. Push the joystick up or down repeatedly to display the desired number.
Page 22
TG5871AL.book Page 22 Friday, June 17, 2005 7:01 PM Making/Answering Calls Clarity booster This feature can improve sound clarity when the handset is used in an area where there may be interference. During an outside call, this feature will be turned on automatically when necessary.
TG5871AL.book Page 23 Friday, June 17, 2005 7:01 PM Making calls using the base unit {V}, {^} {MUTE} {CALL WAIT} {RECALL} {HOLD} {SP-PHONE} and indicator IN USE indicator {REDIAL} {PAUSE} Press {SP-PHONE}. L The SP-PHONE and IN USE indicators light. Dial the phone number.
TG5871AL.book Page 24 Friday, June 17, 2005 7:01 PM Making/Answering Calls Call share When another extension is on an outside call, this feature allows you to join that call. To join a conversation, press {SP- PHONE} when another extension is on an outside call.
TG5871AL.book Page 25 Friday, June 17, 2005 7:01 PM Answering calls using the base unit When a call is being received, the IN USE indicator flashes rapidly. Press {SP-PHONE}. Speak into the MIC. When finished talking, press {SP- PHONE}. Adjusting the ringer volume 4 levels (high/medium/low/off) are available.
TG5871AL.book Page 26 Friday, June 17, 2005 7:01 PM Phonebook Handset phonebook The handset phonebook allows you to make calls without having to dial manually. You can add 50 names and phone numbers to the handset phonebook and search for phonebook entries by name. Important: L KX-TGA582AL only: You can also create and edit phonebook items using...
TG5871AL.book Page 27 Friday, June 17, 2005 7:01 PM Character table The dial keys can be used to enter characters. To enter a character, press the appropriate dial key, repeatedly if necessary. To enter another character that is located on the same dial key, first push the joystick right to move the cursor to the next space.
Adding items/calling someone in the phonebook using the unit’s menu P (Monochrome display models only) Important: L Only the KX-TG5871AL and KX- TGA580AL support this feature. Monochrome display model users can also enter the phonebook from the handset’s main menu.
Phonebook Copying phonebook items You can copy one or all of the phonebook items from the handset to the phonebook of a compatible Panasonic handset (page Important: L Make sure the destination handset is not in use. L Do not place your handset on the base unit or charger until copying has finished, otherwise copying will stop.
Page 30
TG5871AL.book Page 30 Friday, June 17, 2005 7:01 PM Phonebook Press {OFF}. Copying all items Press {C} (right soft key). Press {COPY}. Scroll to “All items”, then press {SELECT}. Scroll to the destination handset’s number, then press {SEND}. L When all items have been copied, “Complete”...
TG5871AL.book Page 31 Friday, June 17, 2005 7:01 PM Base unit speed dialler The base unit speed dialler allows you to make calls without having to dial manually. You can assign one phone number to each of the 10 dial keys ({0} to {9}) on the base unit.
TG5871AL.book Page 32 Friday, June 17, 2005 7:01 PM Caller ID Service Using Caller ID service This unit is Caller ID compatible. To use Caller ID features, you must subscribe to your telephone company’s Caller ID service. Caller ID features When an outside call is being received, the calling party’s phone number will be displayed.
TG5871AL.book Page 33 Friday, June 17, 2005 7:01 PM Talking Caller ID This feature allows you to know who is calling without looking at the display. When a call comes in, the handset and base unit will announce the caller’s name displayed on the handset following every ring.
TG5871AL.book Page 34 Friday, June 17, 2005 7:01 PM Caller ID Service Ringer ID and light-up ID This feature can help you identify who is calling by using different ringers and ringer indicator colours for different callers stored in the phonebook. You can assign a different ringer and indicator colour to each phonebook item.
TG5871AL.book Page 35 Friday, June 17, 2005 7:01 PM Press {C} (right soft key). Push the joystick up or down repeatedly to display the desired item. Press {OPTION}. Press {3} to select “Picture ID”. To select a preset picture, scroll to “Fixed data”, then press {SELECT}.
TG5871AL.book Page 36 Friday, June 17, 2005 7:01 PM Caller ID Service Displayed symbols L If the same caller calls more than once, it will be displayed with the number (“×2” to “×9”). Only the date and time of the most recent call will be stored.
Intercom calls can be made between the handset and the base unit, and between the included handset and a compatible Panasonic handset (page 5). Call the desired unit by selecting the extension number (! to )), shown in the upper right of each handset’s display. The base unit’s extension number is 0.
Transferring a call Outside calls can be transferred between the handset and the base unit, and between the handset and a compatible Panasonic handset (page 5). Transferring a call from the handset During an outside call, press {INTERCOM}.
TG5871AL.book Page 39 Friday, June 17, 2005 7:01 PM call will ring at your handset again. If you still do not answer the call within 4 minutes, the call will be disconnected. Transferring a call from the base unit Important: L When you page all handsets, only the handset user who answers first can take the transferred call.
TG5871AL.book Page 40 Friday, June 17, 2005 7:01 PM Intercom Features Conference calls A conference call allows the handset and the base unit or a compatible Panasonic handset (page 5) to speak together with an outside party. Using the handset During an outside call, press {INTERCOM}.
TG5871AL.book Page 41 Friday, June 17, 2005 7:01 PM Room monitor This feature allows you to listen in on a room where the handset or base unit is located. The monitored extension will not ring, allowing you to easily monitor, for example, a baby’s room from different areas of the house.
Page 42
TG5871AL.book Page 42 Friday, June 17, 2005 7:01 PM Intercom Features Monitoring with the base unit Press {INTERCOM}, then press {MUTE}. To call the desired handset, press its extension number ({1} to {8}). L The base unit will start to monitor the room through the handset.
L To go to next page, press {NEXT}. L To go back to the top of the menu, press {TOP}. L To go back to the previous menu, press {BACK}, or push the joystick left. Monochrome display models: KX-TG5871AL and KX-TGA580AL only Main menu Sub-menu 1...
Page 44
TG5871AL.book Page 44 Friday, June 17, 2005 7:01 PM Programmable Settings Main menu Sub-menu 1 Initial setting Talking CallerID Set area code Room monitor LCD contrast Key tone Auto talk Interrupt tone Set base unit Set tel line Registration Set date & time Date and time Time adjustment Colour display models: KX-TGA582AL only...
Page 45
TG5871AL.book Page 45 Friday, June 17, 2005 7:01 PM Main menu Sub-menu 1 Function Voice enhancer Dial lock Memory status Initial setting Talking CallerID Set area code Room monitor Key tone Auto talk Interrupt tone Set base unit Set tel line Registration Set date &...
TG5871AL.book Page 46 Friday, June 17, 2005 7:01 PM Programmable Settings Programming via direct commands You can also programme features using “direct commands”—special codes that take you directly to the feature you wish to programme and allow you to select the desired setting. There is no need to scroll through the unit’s menus.
Page 47
TG5871AL.book Page 47 Friday, June 17, 2005 7:01 PM Feature Feature code LCD contrast {1} {4} {5} (Handset) Ringer volume {1} {6} {0} (Handset) Ringer tone {1} {6} {1} Tone & Melody (Handset) Ringer tone {1} {6} {1} Customised ring (Handset) Talking Caller ID {1} {6} {2}...
TG5871AL.book Page 49 Friday, June 17, 2005 7:01 PM Ringer settings K Handset ringer volume 4 levels (high/medium/low/off) are available. Press {MENU} (centre of joystick). Scroll to K, then press {SELECT}. Scroll to “Ringer volume”, then press {SELECT}. Push the joystick up or down repeatedly to select the desired volume.
Press {SAVE}, then press {OFF}. Disconnect the audio cable from the handset. Note: L KX-TG5871AL and KX-TGA580AL only: The total recording time is 90 seconds. L KX-TGA582AL only: Recorded songs are stored in the same memory storage space as downloaded pictures.
{SELECT}. Enter the same password that was entered when dial lock was turned on. Press {SAVE}. Press {YES}. L “Dial lock off” will be displayed. Press {OFF}. Note: L If you forget the password, consult your nearest Panasonic service centre.
TG5871AL.book Page 53 Friday, June 17, 2005 7:01 PM Memory status (Colour display models only) Important: L Only the KX-TGA582AL supports this feature. You can confirm the amount of handset memory used for your pictures, wallpaper patterns, and songs. A maximum of 126 individual files can be stored in memory (in addition to the preset pictures and songs).
TG5871AL.book Page 54 Friday, June 17, 2005 7:01 PM Programmable Settings Display setting L (Colour display models only) Important: L Only the KX-TGA582AL supports these features. Wallpaper You can select the “wallpaper” pattern shown on the display in standby mode. There are 3 preset patterns.
TG5871AL.book Page 55 Friday, June 17, 2005 7:01 PM Handset display colour (Appearance) You can select the desired display colour. Press {MENU} (centre of joystick). Scroll to L, then press {SELECT}. Scroll to “Appearance”, then press {SELECT}. Push the joystick up or down repeatedly to select the desired colour.
Programmable Settings Handset LCD contrast (Monochrome display models only) Important: L Only the KX-TG5871AL and KX- TGA580AL support this feature. You can adjust the handset display contrast. There are 6 levels. Press {MENU} (centre of joystick). Scroll to N, then press {SELECT}.
TG5871AL.book Page 57 Friday, June 17, 2005 7:01 PM Scroll to “Set recall time”, then press {SELECT}. Push the joystick up or down repeatedly to select the desired setting. Press {SAVE}, then press {OFF}. Note: L You can access Telstra’s “EASY CALL” service by having the recall time set at 100 ms, and then follow Telstra’s “EASY CALL”...
TG5871AL.book Page 58 Friday, June 17, 2005 7:01 PM Programmable Settings Base unit interrupt tone This tone lets you know when you receive a call while you are on an intercom call or monitoring a room. “2”: The tone will sound 2 times. “On”: The tone will sound for as long as the line rings.
TG5871AL.book Page 59 Friday, June 17, 2005 7:01 PM Registering the handset If you want to use the handset with a different base unit of the same model, register it to that base unit. The handset will be given a new extension number of that base unit.
TG5871AL.book Page 60 Friday, June 17, 2005 7:01 PM Answering System Features Answering system The unit contains an answering system which can answer and record calls for you when you are unavailable to answer the phone. For details about memory capacity, see page 65.
TG5871AL.book Page 61 Friday, June 17, 2005 7:01 PM To play back the greeting message Press {GREETING CHECK}. Erasing your greeting message Press {GREETING CHECK}, and then press {ERASE} while your greeting message is playing. L If you do not re-record your greeting message, the unit will use a pre- recorded greeting message.
TG5871AL.book Page 62 Friday, June 17, 2005 7:01 PM Answering System Features Listening to messages When new messages have been recorded: – The MESSAGE indicator on the base unit will flash. – The message indicator on the handset will flash slowly if the message alert feature is turned on (page 69).
TG5871AL.book Page 63 Friday, June 17, 2005 7:01 PM L The unit will announce “No messages”. Note: L Caller information for the erased messages will remain in the caller list. Listening to messages using the handset {OFF} {MENU} When new messages have been recorded, “New message”...
TG5871AL.book Page 64 Friday, June 17, 2005 7:01 PM Answering System Features Answering system commands You can also operate the answering system by pressing dial keys. To use the following commands, press {MENU} (centre of joystick), then press {PLAY}. Command Repeat message (during playback) Skip message (during...
TG5871AL.book Page 65 Friday, June 17, 2005 7:01 PM Memory capacity The total recording capacity (including your greeting message, caller messages, and voice memos) is about 16 minutes. A maximum of 64 messages (including a greeting message) can be recorded. L If message memory becomes full: –...
Page 66
TG5871AL.book Page 66 Friday, June 17, 2005 7:01 PM Answering System Features Voice guidance During remote operation, the unit’s voice guidance will prompt you to press {1} to perform a specific operation, or press {2} to listen to more available operations. Operations are presented by voice guidance in the following order: –...
TG5871AL.book Page 67 Friday, June 17, 2005 7:01 PM Skipping the greeting message to leave a message You can leave a message just as any outside caller can. Call your phone number, then press {*} to skip the greeting message and record your message after the beep.
Voice Mail. To use this service you will be required to leave your answering machine off on your unit. This will allow the Voice Mail to receive any messages.
TG5871AL.book Page 69 Friday, June 17, 2005 7:01 PM Message alert You can select whether or not the message indicator on the handset will flash when new messages have been recorded (page 62). Press {MENU} (centre of joystick). Scroll to J, then press {SELECT}. Scroll to “Message alert”, then press {SELECT}.
TG5871AL.book Page 70 Friday, June 17, 2005 7:01 PM Useful Information Wall mounting The base unit can be mounted on a wall. Connect the AC adaptor. Tuck the telephone line cord inside the wall mounting adaptor (1). Connect the telephone line cord (2). Insert the hooks on the wall mounting adaptor into the holes (A) and (B) on the base unit.
Page 71
TG5871AL.book Page 71 Friday, June 17, 2005 7:01 PM Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until it clicks into place. Drive the screws (not included) into the wall using the wall mount template (see below). Connect the telephone line cord.
Page 72
TG5871AL.book Page 72 Friday, June 17, 2005 7:01 PM Useful Information To remove the wall mounting adaptor While pushing down the release levers (1), remove the adaptor (2).
Useful Information Headset (optional) Connecting an optional headset to the handset allows hands-free phone conversations. Please use only a Panasonic headset. See page 5 for the compatible headset and ordering information. To connect an optional headset to the handset Headset jack...
TG5871AL.book Page 74 Friday, June 17, 2005 7:01 PM Useful Information Error messages If the unit detects a problem, one of the following messages will be displayed on the handset. Display message Cause & solution L The called handset or base unit is in use. Busy L Privacy mode is on for the call you tried to join (page 22).
Page 75
TG5871AL.book Page 75 Friday, June 17, 2005 7:01 PM Display message Cause & solution L When phonebook items were sent to another handset, ---Incomplete--- the handset’s phonebook memory was full and copying Tom Jones stopped. Press {OFF} to exit. Erase items from another 0555654321 handset’s phonebook (page 28).
TG5871AL.book Page 76 Friday, June 17, 2005 7:01 PM Useful Information Troubleshooting General use Problem Cause & solution The unit does not work. L Make sure that the battery is installed correctly (page 12). L Check the connections (page 11). L Fully charge the battery (page 13).
Page 77
TG5871AL.book Page 77 Friday, June 17, 2005 7:01 PM Problem Cause & solution While programming, the L A call is being received. Answer the call and start again handset starts to ring. from the beginning after hanging up. I cannot record, L The battery power is low.
Page 78
L If “SP-phone” is displayed on the handset, press {C} to switch to the headset. L Use only the Panasonic KX-TCA88AL headset. I cannot page the L The called handset is too far from the base unit. handset or base unit.
Page 79
TG5871AL.book Page 79 Friday, June 17, 2005 7:01 PM Caller ID Problem Cause & solution The handset does not L You have not subscribed to Caller ID service. Contact display the caller’s phone your telephone company to subscribe. number. L If your unit is connected to any additional telephone equipment such as a Caller ID box or wireless telephone jack, disconnect the unit from the equipment and plug the unit directly into the wall jack.
Page 80
TG5871AL.book Page 80 Friday, June 17, 2005 7:01 PM Useful Information Answering system Problem Cause & solution I cannot listen to L A touch tone phone is required for remote operation. messages from a remote L Press the remote code correctly and press each key location.
Page 81
TG5871AL.book Page 81 Friday, June 17, 2005 7:01 PM Battery recharge Problem Cause & solution “Recharge battery” is L Fully charge the battery (page 13). displayed, 3 flashes or the handset beeps intermittently. “Charge for 6 HRS” L The battery has been discharged. Fully charge the and 4 are displayed battery (page 13).
TG5871AL.book Page 82 Friday, June 17, 2005 7:01 PM Useful Information Instructions to customer Installation Attached to this apparatus is an approval label. This label is evidence that it is a “Permitted Attachment” which has been authorised to be connected to your telephone service. Conditions relating to connection and operation of this Permitted Attachment are contained in Telecommunications General By-Law 220 (5).
Page 83
TG5871AL.book Page 83 Friday, June 17, 2005 7:01 PM If you are satisfied with the operation of your telephone service after plugging in your Permitted Attachment, your installation is completed. You will be unable to connect this Permitted Attachment if your telephone service consists only of a wall phone or an old style telephone which is not connected by means of a modern plug and socket.
TG5871AL.book Page 84 Friday, June 17, 2005 7:01 PM Useful Information Specifications Base unit Operating environment: 5 °C – 40 °C Frequency: 5.76 GHz – 5.84 GHz Dimensions: Approx. height 96 mm x width 210 mm x depth 157 mm Mass (Weight): Approx.
Page 88
Customer Support Centre Tel. No.: 132600 or website www.panasonic.com.au Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.