Support And Service; How To Use This Manual - Fujitsu PRIMEQUEST 2000 Series Administration Manual

Preface
If you save your confidential information or other important data on the hard disk, you should completely erase the data,
instead of simply carrying out the aforementioned operation, to prevent the data from being restored. To prevent important
data on the hard disk from being leaked when the product is disposed of or transferred, you will need to take care to erase
all the data recorded on the hard disk on your own responsibility.
Furthermore, if a software license agreement restricts the transfer of the software (operating system and application
software) on the hard disk in the server or other product to a third party, transferring the product without deleting the
software from the hard disk may violate the agreement. Adequate verification from this point of view is also necessary.

Support and service

Product and service inquiries
For all product use and technical inquiries, contact the distributor where you purchased your product, or a Fujitsu sales
representative or systems engineer (SE). If you do not know the appropriate contact address for inquiries about the
PRIMEQUEST 2000 series, use the Fujitsu contact line.
Fujitsu contact line
We accept Web inquiries. For details, visit our website:
https://www-s.fujitsu.com/global/contact/computing/PRMQST_feedback.html
Warranty
If a component failure occurs during the warranty period, we will repair it free of charge in accordance with the terms of the
warranty agreement. For details, see the warranty.
Before requesting a repair
If a problem occurs with the product, confirm the problem by referring to 12.2 Troubleshooting in the PRIMEQUEST 2000
Series Administration Manual (CA92344-0537). If the error recurs, contact your sales representative or a field engineer.
Confirm the model name and serial number shown on the label affixed to the right front of the device and report it. Also
check any other required items beforehand according to 12.2 Troubleshooting in the PRIMEQUEST 2000 Series
Administration Manual (CA92344-0537).
The system settings saved by the customer will be used during maintenance.
Manual

How to use this manual

This manual contains important information about the safe use of this product. Read the manual thoroughly to understand
the information in it before using this product. Be sure to keep this manual in a safe and convenient location for quick
reference.
Fujitsu makes every effort to prevent users and bystanders from being injured and to prevent property damage. Be sure to
use the product according to the instructions in this manual.
Exportation/release of this document may require necessary procedures in accordance with the regulations of the Foreign
Exchange and Foreign Trade Control Law of Japan and/or US export control laws.
Manuals for the PRIMEQUEST 2000 series
The following manuals have been prepared to provide you with the information necessary to use the PRIMEQUEST 2000
series.
You can access HTML versions of these manuals at the following sites:
Japanese-language site:
Global site:
http://www.fujitsu.com/global/services/computing/server/primequest/
http://manuals.ts.fujitsu.com/
http://jp.fujitsu.com/platform/server/primequest/manual/2000/
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CA92344-0537-08