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Troubleshooting
The solutions herein are for problems when printing
without using a computer.
If you cannot solve the problem, you can get more
information from the LCD screen. Press x Menu,
then select Help.
Error/Warning Messages
You can diagnose and solve most problems by
checking the error messages on the LCD screen. If
you cannot solve the problems, by checking the
messages, use the following table and try the
recommended solution.
Error Messages
A printer error has
occurred. See your printer
documentation.
40
Troubleshooting
Solution
Turn PictureMate off and then back on.
If the error message still appears,
contact your dealer.
& See "Contacting Customer Support"
on page 46
PictureMate PM 215
Error Messages
Solution
Photo Cartridge low.
Press OK to clear the error.
Replace Photo Cartridge
Prepare the new photo cartridge.
soon.
T5852
If you tried to clean the print head,
replace the photo cartridge first.
& See "Replacing the Photo Cartridge"
on page 32
Replace Photo Cartridge
Replace the photo cartridge with a new
now. For best results, use
one.
a genuine PictureMate
& See "Replacing the Photo Cartridge"
Photo Cartridge:T5852
on page 32
The printer's ink pads are
Contact Epson support to replace ink
nearing the end of their
pads before the end of their service life.
service life. Please contact
When the ink pads are saturated, the
Epson support.
printer stops and Epson support is
required to continue printing.
& See "Contacting Customer Support"
on page 46
The printer's ink pads are
Contact Epson support to replace ink
at the end of their service
pads.
life. Please contact Epson
& See "Regional Customer Services" on
support.
page 46
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