Tray" - Samsung CLX-6220 Series User Manual

Printing problems
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Condition
The machine
does not print.
Troubleshooting_ 14
Possible cause Suggested solutions
The machine is not Check the power cord
receiving power. connections. Check both
power switches and the
power source.
The machine is not Select this printers "Name"
selected from the from the available printers
available printers drop-down list in the
list. application you are printing
from
Check the machine for the following:
• The front door is not closed. Close the front
door.
• Paper is jammed. Clear the paper jam (See
"Clearing paper jams" on page 3).
• No paper is loaded. Load paper (See "Loading
paper in the tray" on page 3).
• The toner cartridge is not installed. Install the
toner cartridge.
If a system error occurs, contact your service
representative.
The connection Disconnect the machine
printer cable printer cable and reconnect
between the it.
computer and the
machine is not
connected properly.
The connection If possible, attach the printer
printer cable cable to another computer
between the that is working properly and
computer and the print a job. You can also try
machine is using a different machine
defective. printer cable.
The port setting is Check the Windows printer
incorrect. settings to make sure that
the print job is sent to the
correct port. If the computer
has more than one port,
make sure that the machine
is attached to the correct
one.
The machine may Check the Printing
be configured Preferences to ensure that
incorrectly. all of the print settings are
correct (See "Opening
printing preferences" on
page 2).
The printer driver Repair the machine software
may be incorrectly (See "Installing USB
installed. connected machine's driver"
on page 3).
The machine is Check the display message
malfunctioning. on the control panel to see if
the machine is indicating a
system error. Contact a
service representative.