Canon imageRUNNER 2545i System Settings Manual page 289

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Cause 2
Remedy
Cause 3
Remedy
Cause 4
Remedy
You cannot send data to a shared folder (Windows and Samba file
sharing).
Cause 1
8
Remedy
Cause 2
Remedy
8-8
Identifying and Isolating Problems
The machine's address [User] setting contains one or more spaces after the
user name.
Ensure that the machine's address [User] setting does not contain spaces after
the user name.
The machine was turned OFF while sending data to the FTP server, and when
the machine was turned back ON, it attempted to resend the data. (If a
Windows 2000/XP/Vista/7/Server 2003/Server 2008 FTP server is being used.)
If power to the machine is turned OFF while data is being sent to the FTP
server, the FTP server may hold the data in a writing-in-progress state.
Therefore, this data cannot be overwritten even when the machine reconnects
and sends the same data again. Stop the FTP server temporarily and delete the
held data so that it can be sent again.
An error message is displayed on the touch panel display of the machine.
After confirming the error message, see Chapter 6, "Troubleshooting," in the
Reference Guide and perform the necessary operations according to the error
message displayed.
File sharing settings for the shared folder are incorrect.
Check the following settings:
• On the computer you are using, go into Windows Explorer ➞ double-click
[Entire Network] ➞ check that the computer you want to share is listed there.
You can also check for the computer as follows: On the [Start] menu, point to
[Find] ➞ click [Computer] ➞ enter the name of the computer you want to
share ➞ check that the computer is on the network.
• If the computer you want to share is listed, double-click its icon to see whether
the name of the folder you want to share is listed.
• If the shared folder name does not appear, see "Setting File Server (File
Sharing)," on p. 5-18, and then check the shared folder settings.
An error message is displayed on the touch panel display of the machine.
After confirming the error message, see Chapter 6, "Troubleshooting," in the
Reference Guide and perform the necessary operations according to the error
message displayed.

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