Acd/Ucd Overflow Timer Selection - NEC Xen IPK Programming Manual

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Xen IPK
ACD/UCD Overflow Timer
Selection
General Description
This Memory Block specifies the maximum time a waiting Automatic Call Distribution/Uniform
Call Distribution (ACD/UCD) call remains at an ACD/UCD Group before overflowing to a
specified Station or Station Hunt Group.
Display
Group No.
Data
(1~4)
No.
0 1 / 0 1 : O V F T M R = 6 0
T I M E
Settings
LK 1
LK 2
10 sec.
LK 5
LK 6
60 sec.
120 sec.
Programming Procedures
1
Go off-line.
KB
2
Press LK1 + LK12 +
3
Press the corresponding CO/PBX line key to change the data option.
N
4
Press
to write the data.
P
5
Press
to go back on-line.
Related Programming
M.B. Number
1-1-46
Access Code (1-Digit) Assignment
1-1-47
Access Code (2-Digit) Assignment
1-1-48
Access Code (3-Digit) Assignment
1-2-03
2-, 3-, or 4-Digit Station Number Selection
1-8-25
ACD/UCD Group Agent Assignment
1-12-01
ACD/UCD Group Overflow Destination Assignment
N
An ACD/UCD Group Pilot Number cannot be programmed as the overflow destination.

1-12-02, ACD/UCD Overflow Timer Selection

Setting
Title
Data
D I S P L A Y
LK 3
LK 4
20 sec.
30 sec.
The shaded area indicates
the default setting.
LK 7
LK 8
180 sec.
240 sec.
to access the Memory Block.
Memory Block Name
Programming Manual
1-12-02
System Mode
1
Submode
12
Data No.
02
PC Programming
+ AA
DRAFT 3
Chapter 1 – 273

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