Acd/Ucd Group Agent Assignment - NEC Xen IPK Programming Manual

December 2004
ACD/UCD Group Agent
Assignment
General Description
Use this Memory Block to specify the Agent Extension Number and the Automatic
Call Distribution/Uniform Call Distribution (ACD/UCD) Group Numbers
is assigned.
Display
Agent
Data
(1~32)
No.
Title
2 5 : A G 0 1 / G P I =
T I M E
Programming Procedures
1 Go off-line.
2 Press LK1 + LK8 + BE
3 Setting data includes Group no. (1 ~ 4) and Station No. (4 digits max.) Use dial pad to
enter data.
Agent station number is one of the following:
• 2 digit (00 ~ 99)
• 3 digit (000 ~ 999)
• 4 digit (0000 ~ 9999)
N
4 Press to write Group and Station No. and advance to next Agent number (1 ~ 32).
5 After entering last data, press
P
Press to go back on-line.
6
Related Programming
M.B. Number
1-1-46 Access Code (1-Digit) Assignment
1-1-47 Access Code (2-Digit) Assignment
1-1-48 Access Code (3-Digit) Assignment
1-2-03 2-, 3-, or 4-Digit Station Number Selection
N
UCD and ACD cannot be installed in the same system.
DRAFT 3
240 – Chapter 1
Group Station
No. No. No.
(1~4) 4 Digits
D I S P L A Y
to access the Memory Block.
N
to write the data.
where each agent
Memory Block Name

ACD/UCD Group Agent Assignment, 1-8-25

NEC Business Solutions Ltd
1-8-25
System Mode
1
Submode
8
Data No.
25
PC Programming
+ AA
Default Values
Not Specified