Samsung ML-551 Series User Manual page 87

MESSAGE MEANING
Error: [#H2-4700, There is a problem in the
#H2-4701, #H2-4710, mailbox.
#H2-4711, #H2-4A50]
Finisher door Open The finisher door is open
Finisher stacker Full Too much paper in fin-
isher stacker.
Fuser not compati- The fuser unit you have
ble installed is not for your
machine.
IMG. Not Compati- The imaging unit you
ble have installed is not for
your machine.
IMG. Not Installed The imaging unit is not
installed or the CRUM
(Consumer Replaceable
Unit Monitor) in the imag-
ing unit is not properly
connected.
Install duplex unit Duplex unit is not
installed.
Install waste toner The waste toner bottle is
not installed.
IP Conflict The IP address is used
elsewhere.
Jam bottom of Paper has jammed in the
duplex duplex area.
Jam exit of Finisher Paper has jammed in the
finisher area.
Jam at mailbox [bin Paper has jammed in the
number] mailbox area.
Jam front of Fin- Paper has jammed in the
isher finisher area.
• Jam front of mail- Paper has jammed in the
box mailbox area.
• Jam front of [bin
number]
Jam in exit area Paper has jammed in the
exit area.
Jam inside Finisher Paper has jammed in the
finisher area.
SUGGESTED SOLU-
TIONS
Check the mailbox. Call
for service if needed.
Close the finisher door.
Remove the printed
paper.
Install a Samsung-gen-
uine fuser unit,
designed for your
machine.
Install a Samsung-gen-
uine imaging unit,
designed for your
machine.
Reinstall the imaging
unit two or three times.
If the problem persists,
the imaging unit is not
being detected.Call for
service.
Installed the duplex unit.
Refer to the installation
guide that came with the
duplex unit.
Install the waste toner
bottle. If the problem
persists, the waste
toner bottle is not being
detected. Call for ser-
vice.
Check the IP address or
obtain a new IP
address.
Clear the jam (See "In
the duplex unit area" on
page 81).
Clear the jam (See
"Paper jam at the exit of
the finisher" on
page 84).
Clear the jam (See
"Paper jam at the exit of
the multi-bin mailbox"
on page 85).
Pull the paper out. (See
"Paper jam in front of
the finisher" on
page 82).
Pull the paper out. (See
"Paper jam in front of
the multi-bin mailbox"
on page 84).
Clear the jam (See "In
the exit area" on
page 81).
Clear the jam (See
"Paper jam inside the
finisher" on page 83).
Troubleshooting_ 87
MESSAGE MEANING
Jam inside machine Paper has jammed
inside the machine.
Jam inside mailbox Paper has jammed in the
mailbox area.
Mailbox bin [num- Too much paper in mail-
ber] full box stacker.
Mailbox door Open The mailbox door is open
Not Supply Toner The machine cannot
detect the toner car-
tridge.
Output bin full Too much paper in the
output tray.
Paper Empty in [tray There is no paper in the
type] tray.
Paper Jam in [tray Paper has jammed in the
type] tray area.
Paper Jam in MP Paper has jammed in the
tray tray area.
Prepare IMG. unit Small amount of toner is
left in the imaging unit.
The estimated imaging
unit life is close.
Prepare new toner Small amount of toner is
left in the cartridge. The
estimated cartridge life of
toner is close.
Rear Door Open The rear door is open.
Replace Fuser unit The fuser unit has
reached the end of its
lifespan.
SUGGESTED SOLU-
TIONS
Clear the jam (See
"Inside the machine" on
page 79).
Clear the jam (See
"Paper jam inside the
multi-bin mailbox" on
page 85).
Remove the printed
paper.
Close the mailbox door.
Reinstall the toner car-
tridge two or three
times, or check if the
imaging unit's sealing
paper is removed.
Refer to the Quick
Installaton Guide.
Remove the printed
paper.
Load paper in the tray
("Loading paper in tray"
on page 46).
Clear the jam (See "In
tray 1" on page 77 "In
optional tray 2" on
page 78, "In the optional
high capacity feeder" on
page 79).
Clear the jam (See "In
the multi-purpose tray"
on page 79).
Prepare a new imaging
unit for replacement.
Prepare a new cartridge
for replacement. You
may temporarily
increase the printing
quality by redistributing
the toner (See "Redis-
tributing toner" on
page 76).
Close the rear door.
This message appears
when the fuser unit is
worn. Replace the fuser
unit with a new one. Call
for service.