Solutions To Common Problems - Electrolux ei28bs55is1 Use And Care Manual

Solutions to Common Problems

42
Before you call...
If you experience a problem with your refrigerator or notice a product behavior or condition that
you do not understand, you can usually avoid a call to your service representative by referring to
this section for an answer. Beginning with the following table, this information includes common
concerns, causes, and suggested solutions.
Automatic Ice Maker
Concern
Ice maker is not
making any ice.
Potential Cause
• Ice maker is turned off.
• Refrigerator is not
connected to water line or
water valve is not open.
• The water supply line is
kinked.
• The water filter is not
seated properly.
• The water filter may be
clogged with foreign
material.
• Saddle valve on cold
water pipe is clogged
or restricted by foreign
material.
• Freezer ice maker wire
signal arm is being
held up by an item not
allowing it to go in the
on or down position.
Common Solution
• Turn on ice maker. For the fresh food
ice maker, press and hold the "Ice
Off" button for three seconds until the
indicator light is off. For the freezer ice
maker, lower the wire signal arm.
• Connect the unit to the household water
supply and ensure the water valve is open.
• Ensure that the supply line does not kink
when the refrigerator is pushed into place
against the wall.
• Remove and reinstall the water filter. Be
sure to push the filter firmly so that you
hear it lock solidly into position.
• If water dispenses slowly or not at all, or
if the filter is six months old or older, it
should be replaced.
• Turn off household water line valve.
Remove valve. Ensure valve is not a
self-piercing saddle valve. Clean valve.
Replace valve if necessary.
• Move any item or frozen ice cubes that
may block the signal arm from being in
the on or down position. See Automatic
Ice Maker-Freezer section in manual.