Troubleshooting Guide - Kenwood CCC20 Instructions Manual

troubleshooting guide

Problem
No power to appliance /display
screen not coming on.
Appliance not operating.
Food sticking or burning on
bottom of bowl.
Leaking from lid during processing. Lid seal not fitted correctly to lid.
Display shows
Display shows error message E01,
E02, E04.
Display shows error message E03
Display shows H2O whilst using
the steaming programme.
Cause
Appliance not plugged in.
Power ON switch not operated.
Bowl not located correctly.
Start not pressed.
Time not set.
Stirring paddle or blade not fitted
when softening vegetables.
Temperature selected too high.
Lid not closed correctly.
Unit not functioning correctly.
Unit stalled or overloaded.
Boil Dry protection activated.
No water or run dry during
operation.
17
Solution
Check appliance plugged in.
Press the Power ON switch
the On position.
Check bowl is located to power
unit correctly.
Press the Start button to start
cooking.
Check time set.
Always use the stirring paddle or
blade.
Check correct temperature has
been selected.
Refer to "care and cleaning" for
how to fit the seal.
Check that lid interlock tabs are
inserted into handles correctly.
Switch off and unplug the unit and
wait 30 seconds. Plug back in, if
this does not resolve the problem
refer to the "service and customer
care" section.
Reduce the ingredients in the
bowl, switch off and allow the
unit to cool down for 15 minutes
before restarting.
Switch off and then switch back
on.
Add water to 300 mls
bl
to