Assistance Or Service; Accessories - KitchenAid W10849069A Use And Care Manual

ASSISTANCE OR SERVICE

Before calling for assistance or service, please check the "Troubleshooting" section. It may save you the cost of a service call. If you
still need help, follow the instructions below. When calling, please know the purchase date and the complete model and serial number
of your appliance. This information will help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you use only factory specified parts. These factory specified parts will
fit right and work right because they are made with the same precision used to build every new KitchenAid
To locate factory specified parts in your area, call us or your nearest KitchenAid designated service center.
IN THE U.S.A.
Call the KitchenAid Customer eXperience Center toll free:
1-800-422-1230.
Our consultants provide assistance with:
Features and specifications on our full line of appliances.
■
Installation information.
■
Use and maintenance procedures.
■
Accessory and repair parts sales.
■
Specialized customer assistance (Spanish speaking, hearing
■
impaired, limited vision, etc.).
Referrals to local dealers, repair parts distributors and
■
service companies. KitchenAid designated service
technicians are trained to fulfill the product warranty and
provide after-warranty service anywhere in the United States.
To locate the KitchenAid designated service company in
your area, you can also look in your telephone directory
Yellow Pages.
For further assistance
If you need further assistance, you can write to KitchenAid with
any questions or concerns at:
KitchenAid Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.

ACCESSORIES

To order accessories, call the KitchenAid Customer eXperience Center toll free at 1-800-422-1230 and follow the menu prompts.
Or visit our website at www.kitchenaid.com and click on "Shopping Options." Go to "Replacement Parts & Accessories" and click on
"applianceaccessories.com." Portable appliances, bakeware, cookware, gadgets, and textiles are also available.
In Canada, call the KitchenAid Customer eXperience Center toll free at 1-800-807-6777 and follow the menu prompts. Or visit
our website at www.kitchenaid.ca and click on "Shopping Options." Go to "Replacement Parts & Accessories" and click on
"applianceaccessories.ca." Portable appliances, bakeware, cookware, gadgets, and textiles are also available.
Or see the "Accessories" brochure to order.
affresh Stainless Steel Cleaner and Polish
®
(stainless steel models)
affresh Stainless Steel Wipes
®
(stainless steel models)
affresh Cooktop Cleaner
®
Cooktop Protectant
Gas Grate/Drip Pan Cleaner
affresh Kitchen and Appliance Cleaner
®
Griddle
Grill and Griddle Cover
Wok Ring
Stainless Steel Knobs - 6 Burner/1 Grill/1 Griddle
Stainless Steel Knobs - 4 Burner/1 Grill/1 Griddle
Stainless Steel Knobs - 4 Burner
16
IN CANADA
Call the KitchenAid Customer eXperience Centre toll free:
1-800-807-6777.
Our consultants provide assistance with:
Features and specifications on our full line of appliances.
■
Use and maintenance procedures.
■
Accessory and repair parts sales.
■
Referrals to local dealers, repair parts distributors and
■
service companies. KitchenAid Canada designated service
technicians are trained to fulfill the product warranty and
provide after-warranty service anywhere in Canada.
For further assistance
If you need further assistance, you can write to KitchenAid
Canada with any questions or concerns at:
Customer eXperience Centre
KitchenAid Canada
200 - 6750 Century Ave.
Mississauga, Ontario L5N 0B7
Please include a daytime phone number in your correspondence.
19ZZ\₁₆" (50.0 cm) to 39" (99.0 cm) Adjustable Backguard
for 30" (76.2 cm) Ranges
19ZZ\₁₆" (50.0 cm) to 39" (99.0 cm) Adjustable Backguard
for 36" (91.4 cm) Ranges
19ZZ\₁₆" (50.0 cm) to 39" (99.0 cm) Adjustable Backguard
for 48" (121.9 cm) Ranges
9" (22.9 cm) Backguard for 30" (76.2 cm) Ranges
9" (22.9 cm) Backguard for 36" (91.4 cm) Ranges
9" (22.9 cm) Backguard for 48" (121.9 cm) Ranges
22" (55.9 cm) Backguard with Shelf for 30" (76.2 cm)
Ranges and Cooktops
22" (55.9 cm) Backguard with Shelf for 36" (91.4 cm)
Ranges and Cooktops
22" (55.9 cm) Backguard with Shelf for 48" (121.9 cm)
Ranges and Cooktops
® appliance.