Vertical Blanks - Dell 2155cn User Manual

admin\Desktop\0630_UG??\Mioga_AIO_UG_FM\Mioga_AIO_UG_FM\section31.fm
Action
1 Locate the cause of the problem using the Pitch
Configuration Chart.
Launch the Tool Box, and click Chart Print
a
on the Diagnosis tab.
Click the Pitch Configuration Chart button.
b
The Pitch Configuration Chart is printed.
Compare the pitch of the color spots on your
c
output with that on the Pitch Configuration
Chart, and locate the cause of the problem.
Is the cause of the problem located?
2 Replace the PHD unit if you have a spare unit.
Replace the PHD unit. See "Replacing the
a
Print Head Device (PHD) Unit" and
"Installing a PHD Unit."
After you replace the PHD unit, click Chart
b
Print on the Diagnosis tab.
Click the Pitch Configuration Chart button.
c
The Pitch Configuration Chart is printed.
Does this solve your problem?

Vertical blanks

D E L L C O N F I D E N T I A L – P R E L I M I N A RY 9 / 1 3 / 1 0 - F O R P R O O F O N LY
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FILE LOCATION: C:\Users\fxstdpc-
Yes No
Proceed to the Contact Dell.
action
corresponding
to the location
of the problem:
• PHD unit - 2
• Fuser -
Contact Dell
and replace
the fuser.
• Main unit of
the printer -
Contact Dell.
The task is Contact Dell.
complete.
Troubleshooting Guide
699