Troubleshooting Guide; After Sales Service - Whirlpool AKR473IX User And Maintenance Manual

TROUBLESHOOTING GUIDE

The appliance does not work:
• Check the domestic power supply and ensure the appliance is connected to the mains properly.
• Switch the hood off and then on again to see if the problem has been resolved.
The hood is not extracting satisfactorily:
• Check the extraction speed is set to the desired level;
• Check the filters are clean;
• Check the air vents are not blocked;
The light does not work:
• Check to see if the lamp needs replacing;
• Check to see if the lamp has been fitted properly;
AFTER-SALES SERVICE
Before calling the After-sales Service:
1. See if you can solve the problem yourself with the help of the "Troubleshooting guide".
2. Switch the hood off and then on again to see if the problem has been resolved.
If, after the above checks, the problem persists, contact your nearest After-sales Service.
Always provide:
• a brief description of the problem;
• the type and specific model of the appliance;
• the Service number (this is the number which follows the word SERVICE on the dataplate), inside the appliance. The Service number is also printed on the
warranty booklet;
• your full address;
• your telephone number;
If any repairs are needed, contact an authorized Service Centre (to ensure that only original spare parts are used and that repairs are made correctly).
CLEANING
WARNING:
IMPORTANT: Do not use corrosive or abrasive detergents. If any of these products accidentally comes into contact with the appliance, clean it
immediately with a damp cloth.
• Clean the surfaces with a damp cloth. If very dirty, add a few drops of washing up detergent to the water. Dry with a dry cloth.
IMPORTANT: Do not use abrasive sponges or metallic scrapers or scouring pads. Their use could eventually ruin the enamelled surfaces.
• Use specific detergents to clean the appliance and follow the manufacturer's instructions
IMPORTANT: Clean the filters at least once a month to remove built-up oil and grease.
- Do not use steam cleaners.
- Disconnect the appliance from the power supply.
GB10