If you have a problem with your equipment, contact support for your region.
Contact information is available at:
When contacting support, please provide the following information:
• Serial number of the unit
• Model number or product name
• Software type and version number
Support responds to calls by e-mail, telephone, or fax within the time limits set forth in support agreements. If you
purchased your product from a business partner, contact that business partner for support.
Customer Support Web Sites
The Support site, located at
provides information and online assistance including
developer tools, software downloads, product manuals and online repair requests.