On-Q 364732-01 Owner's Manual

4 port router/switch
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4 PORT ROUTER/SWITCH (P/N 364732-01)
OWNER'S MANUAL
1307742 REV.O
Innovations in Home Living.
301 Fulling Mill Road, Suite G
©Copyright 2004 by OnQ Technologies, Inc All Rights Reserved.
Middletown, PA 17057
www.onqhome.com
(800)-321-2343
i

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Summary of Contents for On-Q 364732-01

  • Page 1 4 PORT ROUTER/SWITCH (P/N 364732-01) OWNER’S MANUAL 1307742 REV.O 301 Fulling Mill Road, Suite G Middletown, PA 17057 Innovations in Home Living. (800)-321-2343 ©Copyright 2004 by OnQ Technologies, Inc All Rights Reserved. www.onqhome.com...
  • Page 2 On-Q Home 4 Port Router/Switch off and on, the user is encouraged to try to correct the interference by one or more of the following measures: •...
  • Page 3: Table Of Contents

    D. Detailed Physical Description III. Installation A. “Rough-In” Steps B. “Trim-Out” Steps IV. Initial Configuration A. Configuring a Network Interface Card to talk to the Router/Switch B. Logging on to the Router/Switch C. Internet Port Setup 1. Cable Modem Setup 2. DSL Setup 3.
  • Page 4: Introduction

    I. Introduction The On-Q Home 4 Port Router/Switch is an integrated Internet IP sharing device with a built-in 4-port 10/100Mbps Fast Ethernet switch. Its superb throughput as high as up to 80Mbps between Internet and LAN makes it the perfect solution to connect a small group of PCs to a high-speed broadband Internet connection (see Figure 1).
  • Page 5: Product Overview

    • Router/Switch 9VDC Power Supply • Router/Switch Manual on CD • Router/Switch User Guide C. Replacement Parts Replacement parts available for the On-Q Home 4 Port Router/Switch include: • Router/Switch 9VDC Power Supply (P/N 364723-01) 301 Fulling Mill Road, Suite G Middletown, PA 17057 Innovations in Home Living.
  • Page 6: Detailed Physical Description

    A dual-function button. A brief button press (with a pencil, pen, or other pointed object) resets the Router/Switch unit, while a longer button press (over 5 seconds) resets the Router/Switch unit to the factory default settings. If the Router/Switch is experiencing trouble connecting to the Internet, briefly press and release the Reset button to reset the unit.
  • Page 7: Installation

    10/100 Router/Switch to the Cable Modem or DSL Modem housed in the structured wiring enclosure. 8. The 4 Port 10/100 Router/Switch is powered with an AC to DC adapter which also needs to be plugged in to an AC source.
  • Page 8: Initial Configuration

    The On-Q Home 4 Port Router/Switch is typically configured in one of two ways; (1) From a portable PC connected through one of the Local Switch Ports on the Router/Switch Module in the enclosure, or (2) From a PC in one of the rooms of the house, connected through an outlet in the room to the enclosure where it is patched to (or directly connected to) one of the Local Switch Ports (see Figure 3).
  • Page 9: Internet Port Setup

    NOTE: No user name is required and the default password is left blank. To logon, just click OK (see Figure 5). NOTE: At the setup home page, the tabs at the top of the page are provided to link you directly to the desired setup screen.
  • Page 10: Cable Modem Setup

    1. CATV dynamic Mode (Cable Modem) Selecting this mode (see Figure 7) enables you to obtain dynamic IP address from your ISP via DHCP support. Once the IP address is obtained, you can access the Internet. For most cases, this page needs no input. However, some ISPs may require some information for identification purpose.
  • Page 11: Dsl Setup

    2. PPPoE (DSL dynamic Mode) If this mode is selected (see Figure 8) and settings are saved, this Router/Switch will be connected to the Internet over an always-on connection by a method provided by PPPoE. PPPoE offers simulated dial-up software like Microsoft Dial-Up Networking, which saves users’ time and effort to run the program on their PCs.
  • Page 12 PPPoE Information PPPoE Account Username Password Service Name Max packet size (MTU) Static IP Address: Static DNS Server Auto-disconnect if idle for minutes Auto-reconnect 301 Fulling Mill Road, Suite G Middletown, PA 17057 Innovations in Home Living. (800)-321-2343 Active Profile 3 You can set up to three PPPoE accounts, while only one account can be enabled at a time.
  • Page 13: Static Route Setup

    3. Static Mode For leased line users, information provided by their ISP has to be filled in the below respective fields when this mode is selected (see Figure 9). Information from your ISP includes: IP address, Subnet Mask, Gateway, primary DNS and secondary DNS. NOTE: There may be more than one IP address assigned by your ISP, select one address and enter its associated information in the corresponding fields.
  • Page 14 IP Address IP Address Subnet Mask Gateway DNS Server Configuration Primary/Secondary SAVE UNDO 301 Fulling Mill Road, Suite G Middletown, PA 17057 Innovations in Home Living. (800)-321-2343 Enter the information provided by your ISP. Enter the information provided by your ISP. Enter the information provided by your ISP.
  • Page 15: Local Port Setup

    D. Local Port Setup This screen (see Figure 10) contains settings for configuring the LAN (4-port switch) side of the product, where your PCs are connected. You can set to distribute IP address to local PCs or not. If “Distribute IP address to local computer”...
  • Page 16 Number of IP address Static DHCP IP&MAC addr. If you clicked on the Static DHCP & MAC addr. "config.” Button, this screen (see Figure 11) allows you to configure and add up to 32 Static DHCP addresses. WINS server SAVE UNDO 301 Fulling Mill Road, Suite G Middletown, PA 17057...
  • Page 17: Advanced Setup

    On this management screen (see Figure 12), you can 1. Change Administrator’s password: change the password for the device. 2. Limit Management: Enables two stations to manage this Router/Switch through Web configuration. Enter the MAC addresses of the stations you selected for management. After the setup is completed, only the assigned stations with correct password authentication can manage this device.
  • Page 18 Limit Management Station Click to enable this function. Section 1 MAC Enter the first management station’s network adapter MAC addresss. Address Section 2 MAC Enter the second management station’s network adapter MAC address. If Address you are only setting up one management station, leave Station 2 MAC address with all F’s.
  • Page 19: Virtual Server

    B. Virtual Server On this Virtual Server screen (see Figure 13), you can set up a local server with specific port number that stands for the service (e.g. web(80), FTP(21), Telnet(23)). When this device receives an incoming access request for this specific port, it will be forwarded to the corresponding internal server. You can add virtual servers by either port numbers or by names.
  • Page 20 Add Virtual Server Method By Name You can select to set up a virtual server either by name or by port By Port number. Application (Port) Click applications for Virtual Server. Port Type Select the port type (TCP or UDP) for the port number that was entered earlier.
  • Page 21: Packet Filter

    C. Packet Filter The Packet Filters screen (see Figure 14) allows you to block specific users from accessing the Internet and you can also disable specific Internet services. There are three different types of filters that may be applied (MAC Address of the network interface card, IP Address single or range, or TCP/UDP Port). Each filter can be set to filter (drop) or forward (pass) packets.
  • Page 22 TCP/UDP Port Filter NOTE: Performing a Factory Reset will erase all previously entered device settings. Filter/Forward Single/Range Port Number Port Type UNDO Filter List DELETE ALL DELETE 301 Fulling Mill Road, Suite G Middletown, PA 17057 Innovations in Home Living. (800)-321-2343 Filter using the port number.
  • Page 23: Static Route

    D. Static Route You can create static routes (see Figure 15) to manually administrate the network topology/traffic when the dynamic route is not effective enough. As mentioned before, static routes may be required by the ISP if you utilize a leased line for network access or for use with virtual servers. To create static routes, select “Static Route #1”...
  • Page 24 Device Information Adapter Address Device/Computer Name Domain Name IP Address IP Address Subnet Mask Gateway DNS Server Configuration Primary/Secondary SAVE UNDO 301 Fulling Mill Road, Suite G Middletown, PA 17057 Innovations in Home Living. (800)-321-2343 This field is grayed out, because the Adapter Address is not supposed to be entered randomly.
  • Page 25: Dynamic Dns

    E. Dynamic DNS The Dynamic DNS screen (see Figure 17) allows you to alias a dynamic IP address to a static hostname, allowing your device to be more easily accessed by specific name. When this function is enabled, the IP address in Dynamic DNS Server will be automatically updated with the new IP address provided by ISP (this function requires Dynamic DNS Service).
  • Page 26: Network Status

    F. Network Status 1. Connection Status This screen (see Figure 18) displays the current Internet connection status. After the device is connected to the Internet Service, you will see IP, Subnet Mask, Gateway and DNS IP addresses on the table. RELEASE/DISCONNECT Click on this button to disconnect from ISP and release all the IP information on the Internet Port.
  • Page 27: Sessions List

    2. Sessions List This screen (see Figure 19) displays active Internet sessions through this device. REFRESH IP Client/ Port Client Port Fake IP Remote/Port Remote Idle 301 Fulling Mill Road, Suite G Middletown, PA 17057 Innovations in Home Living. (800)-321-2343 Figure 19 Click on this button to refresh the list and get the latest session list.
  • Page 28: Users List

    3. Users List This screen (see Figure 20) displays the current active users. REFRESH Click this button to refresh the list. 301 Fulling Mill Road, Suite G Middletown, PA 17057 Innovations in Home Living. (800)-321-2343 Figure 20 ©Copyright 2004 by OnQ Technologies, Inc All Rights Reserved. www.onqhome.com...
  • Page 29: Others

    G. Others 1. Factory Reset (see Figure 21) To reset to factory default settings, click the GO button. NOTE: Performing the Factory Reset will erase all previously entered device settings. 301 Fulling Mill Road, Suite G Middletown, PA 17057 Innovations in Home Living. (800)-321-2343 Figure 21 ©Copyright 2004 by OnQ Technologies, Inc All Rights Reserved.
  • Page 30: Saving Configuration

    This function (see Figure 22) enables users to always save the current configurations as a file (i.e. config.sav), so that no re-entry is required when users want to switch between various configurations. To load a configuration from a file, enter the file name or click Browse… to find the file from your computer.
  • Page 31: Firmware Upgrade

    3. Firmware Upgrade (see Figure 25) Download the latest firmware from your distributor and save the file on the hard drive. b. Make sure all computers in the network are off; or connect the Broadband Router directly to the PC that has the new firmware. Start the browser, open the configuration page, click on Others, and click Firmware Upgrade to enter the Firmware Upgrade window.
  • Page 32: Troubleshooting

    VI. Troubleshooting This section will detail possible solutions to common problems that might occur in using the On-Q Wireless Access Point (WAP). A. Contact Information If you are unable to locate a solution here, please access our website at information. You can also reach us at 1-800-321-2343. B.
  • Page 33 6. What is PPPoE (PPP over Ethernet )? PPPoE is also known as a dial-up DSL service. It is designed to integrate broadband services into the current widely deployed, easy-to-use, and low-cost dial-up-access networking infrastructure. Thus, a customer can get greater access speed without changing the familiar dial operation concept. 7.
  • Page 34 Figure 27 displays the adapter address and current TCP/IP address. NOTE: At the “Ethernet Adapter Information”, select the correct Ethernet adapter that is installed in this computer. Click the More Info button to get the following detailed configuration information. On the top (see Figure 28), the “Host Name” and “DNS server” are what the computer is called when it is looking for a named resource.
  • Page 35 If the product is working properly, the following should be apparent from this screen: 1) The Client should have an IP address within the prescribed range (default 192.168.1. #; where # is from 1 ~ 253). 2) The “DHCP” and “Default Gateway” should list the product’s local port address (the device’s IP address;...
  • Page 36: Specifications

    Appendix A Specifications IEEE 802.3 10Base-T Ethernet Standards IEEE 802.3u 100Base-TX Fast Ethernet IEEE 802.3x Flow Control WAN: One 10/100Mbps RJ-45 port for Cable/DSL Modem Ports LAN: Four 10/100Mbps switched ports UTP Category 3 or better (10Base-T) Cabling type UTP Category 5 or better (100Base-TX) IP, NAT, ARP, ICMP, DHCP client/server, PPPoE, PPP, PAP, CHAP, Protocols Supported NTP, HTTP, TFTP.
  • Page 37: Internet Port Link Status

    Appendix C INTERNET PORT LINK STATUS PPPoE link status “PPPoE offline. Ready to connect.” "Connecting to server." "Server found." "Start PPP negotiation." "Authentication (PAP)." "Authentication (CHAP)." "Obtaining WAN IP address." "Connect successfully." "Can not find server." "Fail on LCP stage." "Authentication(PAP) failure."...

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