Dell 2150cn User Manual page 449

admin\Desktop\0630_UG??\Mioga_SFP_UG_FM\Mioga_SFP_UG_FM\section28.fm
Action
1 Locate the cause of the problem using the Ghost
Configuration Chart.
Launch the Tool Box, and click Chart Print
a
on the Diagnosis tab.
Click the Ghost Configuration Chart
b
button.
The Ghost Configuration Chart is printed.
Is the type of the problem identified?
2a Replace the PHD unit if you have a spare unit.
Replace the PHD unit. See "Replacing the
a
Print Head Device (PHD) Unit" and
"Installing a PHD Unit."
After you replace the PHD unit, click Chart
b
Print on the Diagnosis tab.
Click the Ghost Configuration Chart
c
button.
The Ghost Configuration Chart is printed.
Does this solve your problem?
2b If you are using non-recommended print media,
use the print media recommended for the printer.
Does this solve your problem?
3 Adjust the transfer bias.
On the operator panel, press the
a
button and selectAdmin Menu
MaintenanceAdjust BTR.
Adjust the setting for the type of print media
b
being used.
Launch the Tool Box, and click Chart Print
c
on the Diagnosis tab.
Click the Ghost Configuration Chart
d
button.
The Ghost Configuration Chart is printed.
Does this solve your problem?
D E L L C O N F I D E N T I A L – P R E L I M I N A RY 9 / 1 3 / 1 0 - F O R P R O O F O N LY
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FILE LOCATION: C:\Users\fxstdpc-
(Menu)
Yes No
Proceed to the Contact Dell.
action
corresponding
to the type of
ghosting.
Positive ghost -
2a
Negative ghost
- 2b
The task is Contact Dell.
complete.
Go to action 3. Go to action 2a.
The task is Contact Dell.
complete.
Troubleshooting Guide
447