Xerox WorkCentre 6027 User Manual page 189

Label and Envelope Misfeeds
Probable Causes
The label sheet is facing the wrong way in the
tray.
Envelopes are loaded incorrectly.
No. 10, DL, and Monarch envelopes are
wrinkling.
Paper Jam Message Stays On
Probable Causes
Some paper remains jammed in the printer.
One of the printer doors is open.
Note: Check for, and remove, torn pieces of paper in the paper path.
Solutions
• Load label sheets according to the instructions from the
manufacturer. Load labels face up in either tray.
• Load No. 10, DL, and Monarch envelopes in the trays with the
print side up, flaps closed, flap-side down, and the short edge
leading into the printer.
• Load C5 envelopes with the print side up, flaps open and facing
away from the printer.
To prevent wrinkling on No. 10, DL, C5, or Monarch envelopes, load
them print side up, flaps open and facing away from the printer.
Note: When you load envelopes long-edge feed, ensure that you
specify landscape orientation in the print driver.
Solutions
Recheck the media path and make sure that you have removed all
of the jammed paper.
Check the doors on the printer. Close any door that is open.
®
Xerox WorkCentre
Troubleshooting
®
6027 Multifunction Printer
User Guide
189