Honeywell DOLPHIN CT50 Configuration Manual page 4

Honeywell Repair Services
CT50 - Full Comprehensive Program
For Best-In-Class Service
Honeywell repair service programs not only protect your device investment, but also provide
predictable repair costs for the duration of your agreement. In addition to repairs, with every
depot service we also provide required preventative maintenance, install the latest engineering
updates and reload the most up-to-date factory software.
You can take advantage of multiple services programs, including either the Full Comprehensive
Program or the Limited Comprehensive Program, based on the product category and product
type (general duty, rugged or specialty) of your devices. Or you may prefer the Wear & Tear
Program for your Honeywell devices. With each program, you also get comprehensive
telephone support and access to the Honeywell Scanning & Mobility online Technical Support
Portal for product information.
Ensure business continuity, workflow performance and protection of your technology
investments with Honeywell Repair Services — now available in over 70 countries with global
pricing and global standards of quality.
With the Full Comprehensive Program, you get our highest level of protection for
critical data-collection and mobile-computing devices, helping you protect your
investments and avoid costly operational downtime.
Part# Part# Part# Part# Description Description Description Description
SVCCT50-5FC3 CT50, Full Comprehensive, 5 Day Turnaround, 3 Year, DayOne
SVCCT50-5FC5 CT50, Full Comprehensive, 5 Day Turnaround, 5 Year, DayOne
SVCCT50-2FC3 CT50, Full Comprehensive, 2 Day Turnaround, 3 Year, DayOne
Service Overview Service Overview Service Overview Service Overview
• Comprehensive coverage (excluding device replacement) that covers accidental
damage, wear and tear, damaged accessories, product defects, failures, and any other
damage sustained when the device is used as intended in the work environment.
(Coverage for eligible accessories includes damaged styluses, battery door covers,
screen protectors, and hand straps or clips when included with equipment for service.)
• Locked-in pricing for coverage for up to three years from the initial hardware purchase.
Note: Limited Comprehensive coverage must be purchased within 30 days of
hardware purchase.
• Telephone-based technical support.
• Access to the Honeywell Scanning & Mobility online Technical Support Portal for the
latest product and application support information.
• Convenient Online Return Authorization Requests with 24/7 access to online service
history reports.
• Depot services include free preventive maintenance, installation of the latest
engineering updates and re-loading of the current factory software (or your preferred
version).
AUSTRALIA
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