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Support Menu
Self Diagnosis
Self Diagnostic might take few seconds, this is part of the
normal operation of the TV.
: Use to check for picture
Picture Test (Yes / No)
■
problems and if the problem continues to occur check
the colour pattern.
: Use the built-in melody sound to
Sound Test (Yes / No)
■
check for sound problems.
✎
If you hear no sound from the TV’s speakers,
before performing the sound test, make sure
Speaker Select is set to TV speaker in the
Sound menu.
✎
The melody will be heard during the test even if
Speaker Select is set to External Speaker or the
sound is muted by pressing the
MUTE
button.
Signal Information
: (digital channels only) HDTV
■
channel’s reception quality is either perfect or the
channels are unavailable. Adjust your antenna to
increase signal strength.
Trouble Shooting
: If the TV seems to have a problem,
■
refer to this description.
✎
If none of these trouble troubleshooting tips apply,
contact the Samsung customer service centre.
Software Upgrade
Software Upgrade can be performed via a broadcasting
signal or by downloading the latest firmware from samsung.
com to a USB memory device.
Current Version the software already installed in the TV.
✎
Software is represented as “Year/Month/Day_Version”.
Software Upgrade
Current Version
2010/01/18_000001
By USB
►
by Channel
Standby Mode Upgrade 2 Hours Later
Alternative Software
U Move E Enter R return
Installing the Latsted Version
By USB
: Insert a USB drive
■
TV Rear Panel
containing the firmware
upgrade file, downloaded
from www.samsung.com,
into the TV. Please be careful
USB Drive
not to disconnect the power
or remove the USB drive
until upgrades are complete.
The TV will be turned off
and on automatically after
completing the firmware
upgrade. When software is upgraded, video and audio
settings you have made will return to their default
settings. We advise you to to write down your settings
so that you can easily reset them after the upgrade.
: Upgrade the software using the
By Channel
■
broadcasting signal.
✎
If the function is selected during the software
transmission period, software will be automatically
searched and downloaded.
✎
The time required to download the software is
determined by the signal status.
Standby Mode Upgrade
: A manual upgrade will be
■
automatically performed at selected time. Since the
power of the unit is turned on internally, the screen
may be turned on slightly for the LCD product. This
phenomenon may continue for more than 1 hour until
the software upgrade is complete.
Alternative
Software (backup): If there is an issue with
■
the new firmware and it is affecting operation, you can
change the software to the previous version.
✎
If the software was changed, existing software is
displayed.
HD Connection Guide
Refer to this information when connecting external devices
to the TV.
Contact Samsung
View this information when your TV does not work properly
or when you want to upgrade the software. You can find
information regarding our call centres, and how to download
products and software.
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