Data Services General Information (Sprint Spark
LTE and 3G Networks)
With your Sprint service, you are ready to start enjoying the advantages of data services. The
following topics will help you learn the basics of using your data services, including managing
your user name, launching a data connection, and navigating the Web with your phone.
Important! Certain data services requests may require additional time to process. While your
phone is loading the requested service, the touchscreen keyboard may appear unresponsive
when in fact it is functioning properly. Allow the phone some time to process your data usage
Your Data Services User Name
When you buy your phone and sign up for service, you're automatically assigned a user name,
which is typically based on your name and a number, followed by "@sprintpcs.com". (For
example, the third John Smith to sign up for Sprint data services might have
email@example.com as his user name.)
When you use data services, your user name is submitted to identify you to the Nationwide
Sprint Network. Your user name is automatically programmed into your phone. You don't have
to enter it.
Update Your User Name
If you choose to change your user name and select a new one online, or make any changes to
your services, you must then update the profile on your phone.
2. Touch Update Profile.
Sprint Spark LTE
The Sprint Spark enhanced LTE network provides your phone with wireless Internet access
over greater distances than Wi-Fi and delivers data transfer rates of up to 60 Mbps. To connect
your phone to Sprint Spark, you need to be in an area covered by the Sprint Spark enhanced
For more information about the availability of Sprint Spark in your location, visit
Note: The availability and range of the network depends on a number of factors, including your
distance to the base station and infrastructure and other objects through which the signal
Web and Data
> Settings > More tab > System Update.