Telephone Problems; Cannot Send A Fax Clearly; Repeated Errors Occur When You Send A Fax; Cannot Dial - Canon PIXMA MP830 User Manual

• Cannot Send a Fax Clearly
Cause Action
The document is not loaded
•
Remove the document, then reload it on the Platen Glass or in the ADF.
correctly, or the Platen Glass or the
See "Loading Documents to Copy, Fax, or Scan" on page 19.
inner side of the Document Cover is
•
Clean the Platen Glass or the ADF and reload the document. See
dirty.
"Cleaning Your Machine" on page 154.
The image quality setting or the On the LCD, set an image quality suitable and a scan contrast suitable for
scan contrast setting is not suitable the document. See "Before Sending Faxes" on page 106.
for the document.
The document is not loaded with the
When loading the document on the Platen Glass, the side to be scanned
side to be scanned face down.
should be face down. When loading in the ADF, the side to be scanned
should be face up.
You are scanning thick (max. 3/4 in.!
Press on the Document Cover with your hand when scanning.
20 mm) or curled documents.
-
• Repeated Errors Occur When You Send a Fax
Cause Action
The telephone line condition or the
connection is poor.
Reduce the transmission start speed. See "TX start speed" on page 139.
If there is a poor line or connection, reducing the transmission start speed
may correct the error.
Telephone Problems
• Cannot Dial
Cause Action
The telephone line is not correctly
connected.
The telephone line type is not set
correctly.
Check that the telephone line is connected correctly. Refer to the Easy
Setup Instructions.
Check the telephone line type setting and change it as necessary. See
"Setting the Telephone Line Type" on page 81.
• Telephone Disconnects During a Call
Cause Action
The power cord, the telephone line,
or the telephone (or another external
device such as an answering
machine or a computer modem) is
not connected securely.
Check that the power cord, the telephone line, and the telephone (or
another external device such as an answering machine or a computer
modem) are connected securely.
Chapter 11 Troubleshooting
187
• Cannot Send a Fax Clearly
Cause Action
The document is not loaded
•
Remove the document, then reload it on the Platen Glass or in the ADF.
correctly, or the Platen Glass or the
See "Loading Documents to Copy, Fax, or Scan" on page 19.
inner side of the Document Cover is
•
Clean the Platen Glass or the ADF and reload the document. See
dirty.
"Cleaning Your Machine" on page 154.
The image quality setting or the On the LCD, set an image quality suitable and a scan contrast suitable for
scan contrast setting is not suitable the document. See "Before Sending Faxes" on page 106.
for the document.
The document is not loaded with the
When loading the document on the Platen Glass, the side to be scanned
side to be scanned face down.
should be face down. When loading in the ADF, the side to be scanned
should be face up.
You are scanning thick (max. 3/4 in.!
Press on the Document Cover with your hand when scanning.
20 mm) or curled documents.
-
• Repeated Errors Occur When You Send a Fax
Cause Action
The telephone line condition or the
connection is poor.
Reduce the transmission start speed. See "TX start speed" on page 139.
If there is a poor line or connection, reducing the transmission start speed
may correct the error.
Telephone Problems
• Cannot Dial
Cause Action
The telephone line is not correctly
connected.
The telephone line type is not set
correctly.
Check that the telephone line is connected correctly. Refer to the Easy
Setup Instructions.
Check the telephone line type setting and change it as necessary. See
"Setting the Telephone Line Type" on page 81.
• Telephone Disconnects During a Call
Cause Action
The power cord, the telephone line,
or the telephone (or another external
device such as an answering
machine or a computer modem) is
not connected securely.
Check that the power cord, the telephone line, and the telephone (or
another external device such as an answering machine or a computer
modem) are connected securely.
Chapter 11 Troubleshooting
187