Calls Are Being Dropped; Audio Quality Is Poor - Samsung GT-S3353 User Manual

Calls are being dropped

When you are in areas with weak signals or poor reception,
you may lose your connection to the network. Move to
another area and try again.
Outgoing calls are not connected
•
Ensure that you have pressed the Dial key.
•
Ensure that you have accessed the right cellular network.
•
Ensure that you have not set call barring for the phone
number you are dialling.
Incoming calls are not connected
•
Ensure that your phone is turned on.
•
Ensure that you have accessed the right cellular network.
•
Ensure that you have not set call barring for the
incoming phone number.
Others cannot hear you speaking on a call
•
Ensure that you are not covering the built-in
microphone.
•
Ensure that the microphone is close to your mouth.
•
If using a headset, ensure that it is properly connected.

Audio quality is poor

•
Ensure that you are not blocking the phone's internal
antenna.
•
When you are in areas with weak signals or poor
reception, you may lose reception. Move to another area
and try again.
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Troubleshooting