Siemens HiPath 4000 Operating Instructions Manual
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Summary of Contents for Siemens HiPath 4000
- Page 1 HiPath 4000 Hicom 300 E/300 H Operating Instructions optiPoint 500 entry...
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Page 2: About These Operating Instructions
About these Operating Instructions These Operating Instructions describe the use of the optiPoint 500 entry telephone in con- junction with the HiPath 4000 Communication Server, Version 1.0 and Hicom 300 E/300 H, all Versions. They describe all functions you can use from your telephone. You may find that some func- tions you wish to use are not available on your telephone. -
Page 3: Table Of Contents
Extending a call ......... . . 19 Using the switchover key (HiPath 4000) ......20... - Page 4 Contents System-wide parking (HiPath 4000) ... . 21 Parking a call ..........21 Parking via the keypad .
- Page 5 Using variable call forwarding ......35 Using forwarding (HiPath 4000)....... 36 Call forwarding via code numbers .
- Page 6 Contents " All about the telephone Labelling and documentation ....52 Attaching the number label ........52 Documentation .
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Page 7: Basic Operating Instructions
Basic operating instructions Basic operating instructions optiPoint 500 entry control panel Loudspeaker for Keys for open listening telephone settings Hand- Lamp function keys (variable) function keys (fixed) Dialling key- Two keys with Six keys with variable functions: fixed functions: Option 1: Option 3: Example: Redial... -
Page 8: How To Use These Operating Instructions
Basic operating instructions Step by Step How to use these Operating Instructions The operating procedures are presented in a logical se- quence in the "coloured" column. The symbols used have the following meanings: Lift the handset. Replace the handset. Enter the number or code. Enter the PIN. -
Page 9: How To Access A Function
Basic operating instructions Step by Step How to access a function ... using codes Activating call forwarding Activating call forwarding Entering a callback request Cancelling a callback request When you activate or switch on a function, you always begin by pressing the "star" key; when you deactivate, switch off or cancel a function, you always begin by pressing the "square"... -
Page 10: Taking Calls And Setting Up Calls
Taking calls and setting up calls Step by Step Taking calls and setting up calls Taking a call The telephone rings. Lift the handset. Terminating a call: Replace the handset. Open listening within the room during a call You can allow other persons in the room to listen in on the call. -
Page 11: Taking A Call On A Line Key (Keysystem Working)
Precondition: Your telephone has a "Hold" key. Press the key. The line key lamp flashes slowly. Hold Your HiPath 4000 system can also be configured in such a way that the call is held when the line key is pressed. Try this for yourself or enquire with System Support. -
Page 12: Using Call Waiting
Taking calls and setting up calls Step by Step Using call waiting If you are expecting an important call, it is a good idea to activate the call waiting function. If you are in the middle of a call, you will then be made aware there is a call. -
Page 13: Using The Mailbox (Not For Uk)
Taking calls and setting up calls Step by Step Using the mailbox (not for UK) Precondition: The "mailbox" and "output" keys have been configured on your telephone. Callers who dialled your number during your absence can leave a callback request in your mailbox. You will also find mail server voice/fax messages in your mailbox (if this facility is available). -
Page 14: Activating/Deactivating Do Not Disturb
Step by Step Activating/deactivating do not disturb Precondition: System Support has enabled the do not disturb facility for all HiPath 4000- and Hicom 300 users in your system. If you do not wish to receive incoming calls, you can ac- tivate the do not disturb facility. -
Page 15: Setting Up Calls
Setting up calls Step by Step Setting up calls Dialling with the handset off-hook Lift the handset. Internal: Enter the number. External: Enter the external code and the number. The called party is busy or does not answer: Replace the handset. Dialling with the line key (keysystem working) Precondition: There is a line key with its own number... -
Page 16: Suppressing The Number Display At The Called Party
Setting up calls Step by Step The called party is busy or does not answer: Press the key. The lamp goes out. Speaker Suppressing the number display at the called party Suppression of the number indication only applies to the next call and is not stored together with the redial function. -
Page 17: Calling Several Persons Simultaneously
Calling several persons simultaneously Step by Step Calling several persons simultaneously Making a second call (consultation) You can set up a second call during a call in progress. The first party waits. Press the key. The lamp lights up. Consultation Make your call to the second party. -
Page 18: Making A Conference Call
Calling several persons simultaneously Step by Step Making a conference call With a conference circuit, you can converse with up to seven other persons simultaneously. These can be in- ternal or external users. Setting up an add-on conference Lift the handset. Call the first user. -
Page 19: Extending A Call
Calling several persons simultaneously Step by Step Extending a call Precondition: The consultation key has been installed on your telephone. If the person you are conversing with wishes to be for- warded to another user, you can pass on the connection to this third person. -
Page 20: Using The Switchover Key (Hipath 4000)
Calling several persons simultaneously Step by Step Using the switchover key (HiPath 4000) You can use the switchover key, which must be installed by the system administrator beforehand, for the follo- wing functions: • Consultation (back to the waiting party or back to the waiting conference) •... -
Page 21: System-Wide Parking (Hipath 4000)
System-wide parking (HiPath 4000) Step by Step System-wide parking (HiPath 4000) On the HiPath 4000, you can park up to 10 internal and/ or external calls and take them at another telephone. There are two ways of parking a call: •... -
Page 22: Taking A Parked Call
System-wide parking (HiPath 4000) Step by Step Taking a parked call Via the keypad Lift the handset or use the speakerphone function. Enter the system code for system parking (if you have Enter the code! any problems ask the system administrator). -
Page 23: Using Stored Numbers To Make Calls
Using stored numbers to make calls Step by Step Using stored numbers to make calls Saved number redial Precondition: The "redial" key is configured on your telephone. If your telephone is configured for this type of redialling, you can store a number and then dial it at a later point in time (! page 31). -
Page 24: Dialling With Individual Speed Dialling Numbers
Using stored numbers to make calls Step by Step Dialling with individual speed dialling numbers Precondition: You have stored individual speed dialling numbers (! page 32). Lift the handset. UK code or Standard code/Euro code Enter the code which has been programmed for you Enter the code! Enter the special code (not for UK). -
Page 25: If You Don't Get Through
If you don’t get through... Step by Step If you don’t get through... Using the callback facility If an internal station which you have called is busy or there is no reply, you can place a request for callback. This also applies to external calls via ISDN switching centres. -
Page 26: Cancelling A Stored Callback Request
If you don’t get through... Step by Step Cancelling a stored callback request Precondition: You have stored a callback request. Lift the handset. UK code or Standard code Enter the code which has been programmed for you. Enter the code! Replace the handset. -
Page 27: Telephone Settings
Telephone settings Step by Step Telephone settings Adjusting the volume of the ringing tone Press one of the keys when the telephone is in the idle state. Press the key. To increase/decrease the volume: keep pressing the keys until the required volume level has been reached. together Store. -
Page 28: Setting The Volume Of The Alerting Tone
Telephone settings Step by Step Setting the volume of the alerting tone You hear alerting tone if a call has not been picked up in your team. Press one of the keys when the telephone is in the idle state. Press the key. -
Page 29: Preventing Misuse Of The Telephone
Enter the code! Enter the PIN (code number). Replace the handset. When the telephone is disabled in this way, a spe- cial dial tone is audible when the handset is lifted. Internally (within HiPath 4000), dialling is possible in the usual way. - Page 30 Telephone settings Step by Step Enabling the telephone again: Lift the handset. UK code or Standard code Euro code Enter the code which has been programmed for you. Enter the code! Enter the PIN (code number). Replace the handset.
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Page 31: Storing Numbers
Storing numbers Step by Step Storing numbers Storing a number for redialling Precondition: Your telephone is programmed for "Saved number redial" not "Last number redial". Storing a caller’s number or a number which has been dialled You have set up a call and are still engaged in this call. Or you have been called by –... -
Page 32: Storing Individual Speed Dialling Numbers
Storing numbers Step by Step Storing individual speed dialling numbers You can store a number on each of digit keys 0 to 9 and then dial these numbers at the push of a button (! page 24). An existing number is overwritten. Press the key. -
Page 33: Forwarding Calls
Forwarding calls Step by Step Forwarding calls Using forwarding (Hicom 300 E/300 H) Using fixed call forwarding Fixed call forwarding can be activated in a matter of sec- onds. It is advisable to use this type of call forwarding in order to reroute calls to the mailbox or to a permanent deputy, for example. - Page 34 Forwarding calls Step by Step Cancelling a destination Press the key. The lamp lights up. Store Press the key. Call forwarding Press the key again. Call forwarding Without pressing the keys first: UK code or Standard code. Euro code. If the "store" and "call forwarding" keys are not config- ured on your telephone: Lift the handset and enter the UK code.
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Page 35: Forwarding Calls Automatically
Press the key. The lamp goes out. Store If you have already lifted the handset and entered the special code: Replace the handset. Call forwarding is thus activated. If you enter a number belonging to a networked HiPath 4000 system, you must conclude input with... -
Page 36: Using Forwarding (Hipath 4000)
Call forwarding If your telephone does not have a "call forwarding" key: Lift the handset and enter the UK code or Standard code Replace the handset. Using forwarding (HiPath 4000) You can program two forwarding modes: • “Fixed forwarding” and •... - Page 37 Forwarding calls Step by Step Call-forwarding mode Code (example) Programming and activating variable call- forwarding on busy Programming and activating timed, variable call-forwarding Programming and activating variable call- forwarding (on busy/timed) De-activating variable and fixed call-for- warding De-activating variable call-forwarding for in- ternal calls De-activating variable call-forwarding for ex- ternal calls...
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Page 38: Call-Forwarding Via Call-Forwarding Key
Call forwarding Replace the handset. De-activating call-forwarding Press key. Lamp goes out. Call forwarding Delayed call-forwarding (HiPath 4000) Installed for the whole system by the system administ- rator. Requirements: Waiting call must be installed (! page 12). If you have activated “call-forwarding on busy / timed “... -
Page 39: Forwarding Calls For A Different Terminal
Forwarding calls Step by Step Forwarding calls for a different terminal You can store, activate, check and deactivate call for- warding for another telephone, fax machine or PC from your own telephone. To do so, you need to know the PIN for this terminal or you must have the "Call forward- ing for remote terminal"... -
Page 40: Storing A Destination For Fax, Pc Or "Busy"/Activating Call Forwarding
Forwarding calls Step by Step Storing a destination for fax, PC or "busy"/activating call forwarding Lift the handset. Press the key. The lamp lights up. Store Enter the code for the type of call forwarding required. The codes are defined by System Support. You can en- ter your call forwarding codes in the following table: "Call forwarding for fax": "Call forwarding for PC":... -
Page 41: Deactivating Call Forwarding For Another Telephone
Forwarding calls Step by Step Deactivating call forwarding for another telephone Lift the handset. rhee UK code or Standard code/Euro code. Enter the code which has been programmed for you. Enter the code! Enter the number of the other telephone and confirm your input with the square key. -
Page 42: Deactivating Call Forwarding For Fax, Pc Or "Busy
Forwarding calls Step by Step Deactivating call forwarding for fax, PC or "busy" Lift the handset. Press the key. The lamp lights up. Store Enter the code for deactivating the particular type of call forwarding. The codes are defined by System Support. You can enter your call forwarding deactivation codes in the following table: "Deactivate call forwarding for fax":... -
Page 43: Using A Different Telephone In The Same Way As Your Own
You can log on to another telephone belonging to the Hi- com system by means of a personal identification num- ber (PIN) (as of software status HiPath 4000, Version 1.0 und Hicom 300 E/300 H, and also telephones of net- worked HiPath 4000 systems, e.g. -
Page 44: Deactivating Identification At The Other Telephone
Using a different telephone in the same way as your own Step by Step Dialling after (successful) identification: You hear dial tone. Enter a number immediately. Call forwarding – follow me after successful identi- fication qhee UK code or Standard code/Euro code. die bei Ihnen eingerichtete Kennzahl eingeben. -
Page 45: Relocating With The Telephone
Relocating with the telephone Step by Step Relocating with the telephone Enquire with System Support whether this is possible with your telephone system. After consulting with System Support, you can de- register your telephone from its present station line and then re-register it at the new station line. -
Page 46: Using Hipath 4000 As A Intercommunication System
Step by Step Using HiPath 4000 as a intercommunication system You can voice call an internal HiPath 4000 user via the loudspeaker in his or her telephone to set up a connec- tion. You can also initiate voice calling from consultation. -
Page 47: System-Wide Voice-Calling
Using HiPath 4000 as a intercommunication system Step by Step System-wide voice-calling From your telephone, you can voice call any internal user whose telephone has a speakerphone function or a loudspeaker. A destination subscriber is voice called via his or her in- ternal call number. -
Page 48: Voice Calling In A Group
Using HiPath 4000 as a intercommunication system Step by Step Voice calling in a group A normal connection within a group or team (for team call = speed-calling number for team members 0 to 9 or 00 to 99) can also be set up via Voice calling. To do this, voice calling is initiated from a group telephone. -
Page 49: Announcement To All Members Of A Line Group
Using HiPath 4000 as a intercommunication system Step by Step Announcement to all members of a line group Using this function, you can make a simultaneous an- nouncement to all members (10 to 40) of a line group. After you have set up the group call, you will receive a confirmation tone which tells you that you can start your announcement. -
Page 50: Making Calls In A Team
Making calls in a team Step by Step Making calls in a team Taking a call for a colleague If a member of a team does not answer a call within 15 seconds (depending on the system), the other mem- bers of the team hear an alerting tone. -
Page 51: Taking A Call In A Hunt Group
Making calls in a team Step by Step Taking a call in a hunt group Precondition: A hunt group has been configured in the team. You - and all the members of the team - can be accessed by way of a hunt group number. Your telephone rings. -
Page 52: Labelling And Documentation
CD-ROM (ask System Support) in HTML and PDF format. The CD-Rom (7 languages) or a printout of these operating instructions can be ordered from the details of the article number from Siemens' Sales Or- ganisation of via the following Internet address. -
Page 53: Advice For Users
Advice for users Advice for users Care of the telephone • Use either a damp cloth or an antistatic cloth to clean the telephone set. Never use a dry cloth! • If the telephone set needs to be cleaned thoroughly, use a neutral, di- luted, surface-active cleaning agent. -
Page 54: Index
Index Index Lamp .............. 7 Add-on conference ........18 Mailbox ............13 Automatic call forwarding ......35 callback request ........13 retrieving ..........13 Malfunctions ..........53 Call pickup (team) ........50 Call waiting ..........12 Call, parking a ..........21 Number label .......... -
Page 55: Important Functions At A Glance
Important functions at a glance Important functions at a glance Making a call: Either: + when the other party answers Making a call with a line key: Line Redial (saved number): Store: Either: The connection has been set up: Redial Or: Any number: Store Redial... - Page 56 Important functions at a glance Setting up a conference call: First call Consultation Conference In the case of a telephone with no "conference" key: First call for UK or *3. Consultation Expanding conference (to include up to 8 users): Add-on conference for UK or *3 etc.
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Page 57: List Of Codes
List of codes List of codes For information on the use of codes please refer to ! page 9. Function UK code Standard code Euro code Special code Camp-on/override * 6 0 * 1 9 * 1 9 Do not disturb on/off * 5 1 / # 5 1 * 4 0 / # 4 0 * 9 3 / # 9 3... - Page 58 An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract. Reference No.: A31003-H8400-B305-2-7619 • Printed in the Federal Republic of Germany © Siemens Enterprise Communications GmbH & Co. KG 2002 Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG...