Lenovo Support Web Site; Frequently Asked Questions; Help And Service; Calling For Service - Lenovo ThinkCentre M800 Hardware Maintenance Manual

• Find a Service Provider located near you.

Lenovo Support Web site

Technical support information is available on the Lenovo Support Web site at:
http://www.lenovo.com/support
This Web site is updated with the latest support information such as the following:
• Drivers and software
• Diagnostic solutions
• Product and service warranty
• Product and parts details
• User guides and manuals
• Knowledge base and frequently asked questions
• Lenovo Support phone numbers

Frequently asked questions

For the answers to frequently asked questions about your computer, go to:
http://www.lenovo.com/support/faq

Help and service

This section provides information about obtaining help and service.

Calling for service

During the warranty period, you can get help and information by telephone through the Customer Support
Center. For the warranty period of your computer, go to http://www.lenovo.com/warranty-status. For a list of
Lenovo Support phone numbers, go to http://www.lenovo.com/support/phone.
Note: Phone numbers are subject to change without notice. If the number for your country or region is not
provided, contact your Lenovo reseller or Lenovo marketing representative.
The following services are available during the warranty period:
• Problem determination - Trained service personnel are available to assist you with determining a
hardware problem and deciding what action is necessary to fix the problem.
• Hardware repair - If the problem is caused by hardware under warranty, trained service personnel are
available to provide the applicable level of service.
• Engineering Change management - There might be changes that are required after a product has
been sold. Lenovo or your reseller will make selected Engineering Changes (ECs) that apply to your
hardware available.
These items are not covered by the warranty:
• Replacement or use of parts not manufactured for or by Lenovo or non-warranted Lenovo parts
• Identification of software problem sources
• Configuration of BIOS as part of an installation or upgrade
• Changes, modifications, or upgrades to device drivers
• Installation and maintenance of network operating systems (NOS)
• Installation and maintenance of application programs
If possible, be at your computer when you call. Have the following information available:
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ThinkCentre M800 and M900 Hardware Maintenance Manual