Oki ML320Turbo User Manual
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Oki ML320Turbo User Manual

9 pin printer
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User's
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P/N 59270107
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Summary of Contents for Oki ML320Turbo

  • Page 1 User’s Guide P/N 59270107 320T_n_tp.jpg...

  • Page 2: Copyright Information

    Disclaimer Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. Oki Data assumes no responsibility for the results of errors beyond its control. Oki Data also cannot guarantee that changes in...

  • Page 3: Table Of Contents

    Operation Tips ...11 Operation Tip: Top of Form ...11 Operation Tip: Turning the Platen Knob ...12 Operation Tip: Using the Parallel Port ...12 Operation Tip: Control Access to the Printer ...12 Introduction ... 13 Printer Features ... 14 Parts Identification ... 15 Printer Serial Number ...15...
  • Page 4 Ribbon Cartridge Handling ... 27 Ribbon Cartridge Emergency First Aid ... 27 Power Connections ... 28 Paper Loading ... 29 Testing the Printer ... 33 Font Sample Test ... 34 Rolling ASCII Test ... 35 Local Printer Installation ... 36 Installing Printer Software ...
  • Page 5 Using Your Printer ... 42 Top of Form (TOF) ... 42 Top of Form (TOF) and Forms Tear-Off ...43 Forms Tear-Off Status (ON or OFF) ...43 Setting Top of Form, Forms Tear-Off ON (Step A) ...44 Setting Top of Form, Forms Tear-Off OFF (Step B) ...46 Temporary Top of Form Change ...
  • Page 6 The ALARM light is on and the Character Pitch 15 light is flashing..93 Problem 10: The printer needs paper, but the ALARM light is not on and I cannot load the paper..93 Problem 11: The Print Quality and Character Pitch keys on the front panel don't work.
  • Page 7 Printer Control Codes ... 111 Epson FX Commands ... 112 IBM Proprinter III Commands ... 114 Oki Data MICROLINE Standard Commands ... 116 Warranty, Regulatory, and Safety Information 118 Limited Warranty: United States and Canada ... 118 Limited Warranty: Latin America ... 120 Service and Support: United States and Canada ...

  • Page 8: Helpful Hints

    Helpful Hints Your printer has many features and capabilities that will help • save money • save time • operate the machine Microline 320/321 Turbo/n This section summarizes the features and capabilities directly connected to saving money and time. Details for these features and capabilities are provided in other sections of this document.

  • Page 9: Saving Money

    The top of the page (perforation) is even with the tear bar. The tear bar is located under the clear top of the access cover. Paper remains in the tear-off position until the printer receives more data. Then, the paper moves back down for printing (retracts to the initial print position).

  • Page 10: Saving Time

    Saving Time Saving Time: Internet Support Oki Data provides support via the Internet. Oki Data’s main web site, www.okidata.com, is the gateway to Oki Data’s products and services. my.okidata.com is a powerful area of Oki Data’s web site designed to help you personalize the information and service you get from Oki Data.

  • Page 11: Operation Tips

    “Using Your Printer, Top of Form, Forms Tear-Off Status (ON or OFF).” Top of Form sets the print start position for the printer. It is adjustable in increments of 1/144 of an inch. The amount of adjustment is limited to avoid paper jams.

  • Page 12: Operation Tip: Turning The Platen Knob

    Operation Tip: Turning the Platen Knob If you turn the platen knob when the printer is turned on, you will cause the Top of Form to mis-align. Always turn the printer off before turning the platen knob! Operation Tip: Using the Parallel Port If you want to use the parallel port, you MUST remove the Network Card from the printer.

  • Page 13: Introduction

    An on-line version of this document is available for viewing and downloading via Oki Data’s Web Sites. You may reach Oki Data via the Internet at: • www.okidata.com • my.okidata.com For more information on the Oki Data Web Sites, refer to “Service and Support, Internet Support.” User’s Guide: English...

  • Page 14: Printer Features

    Printer Features • Super reliable, durable operation: 10,000 hours Mean Time Between Failures (MTBF)! • Expandable head gap for handling forms up to 0.031" (0.79 mm) thick through the bottom feed path using the optional push and/or pull tractor. • Advanced paper handling, with built-in rear push tractor and zero-tear forms capability.

  • Page 15: Parts Identification

    The label says “S/N.” An example serial number is: 401A0154693. You will need your printer serial number if your machine requires servicing. A written receipt for the product, showing the date of purchase, dealer’s name, and both the model and serial...

  • Page 16: Parts Identification: Rear Feed (Continuous Forms)

    4 On-Off Switch 5 Platen Knob 6 Control Panel 7 Acoustic Cover 8 Access Cover Move the paper lever to the position marked “REAR.” For rear feed, the paper lever is towards the front of the printer. 32T-01c.eps Microline 320/321 Turbo/n...

  • Page 17: Parts Identification: Top Feed (Single-Sheet)

    3 Paper Lever 4 On-Off Switch 5 Platen Knob 6 Control Panel 7 Acoustic Cover (open) 8 Access Cover Move the paper lever to the position marked “TOP.” The paper lever is towards the back of the printer. 32T-15.eps User’s Guide: English...

  • Page 18: Front Panel Lights

    • paper lever is set to wrong position if 10 cpi light is also blinking. • Blinks = error condition. Turn printer off, then on; if light still flashes, contact service dealer. 6 10 / 12 / 15 / 17 / 20 / PROP: Indicate selected character pitch.

  • Page 19: Front Panel Keys

    7 QUIET: Turns Quiet Mode on and off. When held on power up, activates Rolling ASCII Test. 8 PRINT QUALITY: Selects print quality and font. 9 CHARACTER PITCH: Selects the character pitch. Used with SHIFT key to reset the printer and clear the buffer. PRINT QUALITY CHARACTER PITCH PROP...

  • Page 20: Installation

    • Read and follow all warning and instruction labels on the printer itself. • Place your printer on a firm, solid surface. If you put in on something unsteady, it might fall and be damaged. If you place it on a soft surface (such as a rug, sofa, or bed) the vents may be blocked, causing it to overheat.

  • Page 21: Installation Overview

    Do not put the printer on or near a heat source, such as a radiator or heat register. If you put the printer in any kind of enclosure, make sure it is well ventilated.

  • Page 22: Customizing The Installation

    Customizing the Installation Your printer has many settings (defaults) that do not need to be adjusted as part of a standard installation. However, you may need to adjust settings to fit your standards. Some settings you may need to adjust as part of your installation are: •...
  • Page 23 Top of Form (TOF) If you turn the platen knob when the printer is turned on, you will cause the Top of Form to mis-align. Always turn the printer off before turning the platen knob! The factory default setting for the Top of Form (where the printing should begin) is one inch down from the top of the page.

  • Page 24: Unpacking The Machine

    If any items are missing, contact your dealer immediately. Keep you packing materials and carton in case you ever need to ship or transport the unit. 1 Printer 2 Ribbon Cartridge 3 Power Cord 32t-14.eps Microline 320/321 Turbo/n...

  • Page 25: Shipping Restraints

    Shipping Restraints Open the access cover (1). Remove the printhead shipping restraint (2) and tape. Turbo-1.eps Grasp the tabs and lift off the paper separator (1). Remove the shipping restraint (2). Turbo-15.eps and Turbo-16.eps Install the paper separator. Keep your packing materials and carton in case you ever need to ship or transport the unit.

  • Page 26: Ribbon Cartridge

    Ribbon Cartridge Make sure the printer is turned OFF. Center the printhead (1). 32T-18.eps If you are replacing the ribbon: swing the front of the cartridge up off the printhead, then lift the cartridge out and discard it. Caution! The printhead may be HOT! 32T-19_up.eps...

  • Page 27: Ribbon Cartridge Handling

    Ribbon Cartridge Handling • Leave unused ribbon cartridges in their packages until needed. • When replacing a ribbon cartridge, re-use the packaging to dispose of the old ribbon cartridge. • Be careful when removing the ribbon cartridge. Do not let it touch your clothing or porous materials.

  • Page 28: Power Connections

    Power Connections Make sure both the printer and the computer are OFF. Plug the power cord into the back of the printer (1), then into a grounded outlet (2). 59#11.eps and Plugin.eps Microline 320/321 Turbo/n Turn on the printer. 32T-01A.eps...

  • Page 29: Paper Loading

    Paper Loading Rear Feed, Continuous Forms Use the rear-feed path for printing on single-thickness, continuous-form paper. Use the single-sheet path (top feed) for graphics or charts. If you have paper in the paper path, be sure to remove it before installing rear-feed paper. Lock Lever Upper Tractor Cover Pins...
  • Page 30 Pull up on the lock levers and open the tractor covers. Then, move the right tractor to fit the width of the paper. 32T-27.eps Place the first two holes in the paper over the tractor pins on either side. Close the tractor covers. 32T-29.eps Microline 320/321 Turbo/n Move the left tractor to align the edge of the paper with...

  • Page 31: Top Feed (Single Sheets)

    If you have continuous-form paper in the path, press PARK to remove it before loading single sheets. Make sure the printer is on and deselected (SEL light off). Place the paper lever in the position marked “TOP.”...
  • Page 32 32T-33.eps Adjust the paper feed guides (1) for the width of the paper. Place a sheet of paper in the separator. The paper will feed into the printer. 32T-15.eps Microline 320/321 Turbo/n Important! If the paper does not feed in, remove it. Check the paper lever position.

  • Page 33: Testing The Printer

    Testing the Printer Running the printer self tests is a good way to check the installation of your printer. The two self tests are: • Font Sample Test • Rolling ASCII Test Wide Carriage Model Microline 321 Turbo/n If you are using 8.5 inch paper to run the test, make sure the paper width selection in the printer menu is set to 8.5 inches.

  • Page 34: Font Sample Test

    The top of the printout has the Printer Model, Emulation, Country Code, Interface, and Firmware Revision Level for your printer. Microline 320/321 Turbo/n To run the test: • Turn the printer off, then press and hold the LF key while turning the printer back on. LF.eps Micro Feed Down...

  • Page 35: Rolling Ascii Test

    Microline 321 Turbo/n If you are using 8.5 inch paper to run the test, make sure the paper width selection in the printer menu is set to 8.5 inches. Otherwise, printing on the platen may damage the printer. Refer to “Using Your Printer, Menu Mode, Explanations of Menu Items.”...

  • Page 36: Local Printer Installation

    6120e User’s Guide for details. Microline 320/321 Turbo/n Installing Printer Software Windows 95, 98, Me, NT4.0 With the OKI ML 320/321 Turbo/n CD in your CD-ROM drive, click Start® Run. Browse to your CD-ROM drive, then double-click install.exe. On the OKI Menu Installer main menu, click Printer Software.

  • Page 37: Windows 2000

    Installing Printer Software Windows 2000 With the OKI ML 320/321 Turbo/n CD in your CD-ROM drive, click Start® Run. Browse to your CD-ROM drive, then double-click install.exe. On the OKI Menu Installer main menu, click Printer Software. This launches the Add Printer Wizard.

  • Page 38: Network Printer Installation

    Network Printer Installation You MUST install your printer as a Local Printer before you perform any network installation. If you want to use the parallel port, you MUST remove the Network Card from the printer. See the OkiLAN 6120e User’s Guide for details.

  • Page 39: Network Installation

    Network Installation For detailed information on installing network software and setting up your printer on a network, refer to the on-line OkiLAN 6120e User’s Guide. From the OKI Menu Installer, click Network and Admin Software® Network Documentation. User’s Guide: English...

  • Page 40: Connecting To The Parallel Port

    Connecting to the Parallel Port If you want to use the parallel port, you MUST remove the Network Card from the printer. See the OkiLAN 6120e User’s Guide for details. FCC regulations require the use of a shielded cable no longer than 6 ft.

  • Page 41: Product Registration

    My.okidata.com is a powerful new area of our web site designed to help you get the most from your OKI printer. It represents our commitment to providing you with solutions, finding out the latest updates about your OKI products, and getting the details on OKI programs and services that can help your bottom line.

  • Page 42: Using Your Printer

    “Using Your Printer, Top of Form, Forms Tear-Off Status (ON or OFF).” Microline 320/321 Turbo/n Top of Form sets the print start position for the printer. It is adjustable in increments of 1/144 of an inch. The amount of adjustment is limited to avoid paper jams.

  • Page 43: Top Of Form (Tof) And Forms Tear-Off

    Top of Form (TOF) and Forms Tear-Off If you turn the platen knob when the printer is turned on, you will cause the Top of Form to mis-align. Always turn the printer off before turning the platen knob! Your software may print the first line of print above or below where TOF is set.

  • Page 44: Setting Top Of Form, Forms Tear-Off On (Step A)

    Setting Top of Form, Forms Tear-Off ON (Step A) If you turn the platen knob when the printer is turned on, you will cause the Top of Form to mis-align. Always turn the printer off before turning the platen knob! Always determine the status of the Forms Tear-Off menu setting BEFORE setting the Top of Form.
  • Page 45 Keep holding SHIFT and press QUIET/TOF a few times to set the Top of Form. 10 When the Top of Form is at the correct position, release all keys. PARK QUIET 11 Press SEL/MENU to place the printer on-line. PRINT 32T-18.eps User’s Guide: English...

  • Page 46: Setting Top Of Form, Forms Tear-Off Off (Step B)

    Setting Top of Form, Forms Tear-Off OFF (Step B) If you turn the platen knob when the printer is turned on, you will cause the Top of Form to mis-align. Always turn the printer off before turning the platen knob! Always determine the status of the Forms Tear-Off menu setting BEFORE setting the Top of Form.
  • Page 47 Press SEL/MENU to place the printer on line. If you turn the platen knob when the printer is turned on, you will cause the Top of Form to mis-align. Always turn the printer off before turning the platen knob! For information on resetting the Top of Form to the factory default, refer to “Using Your Printer, Top of...

  • Page 48: Temporary Top Of Form Change

    Temporary Top of Form Change If you turn the platen knob when the printer is turned on, you will cause the Top of Form to mis-align. Always turn the printer off before turning the platen knob! The factory default setting for the Top of Form (where the printing should begin) is one inch down from the top of the page.

  • Page 49: Reset Top Of Form To Factory Default

    Reset Top of Form to Factory Default If you turn the platen knob when the printer is turned on, you will cause the Top of Form to mis-align. Always turn the printer off before turning the platen knob! The factory default setting for the Top of Form (where the printing should begin) is one inch down from the top of the page.

  • Page 50: Forms Tear-Off

    Forms Tear-Off Status (ON or OFF).” For information on setting the Top of Form, refer to “Using Your Printer, Top of Form, Setting Top of Form, Forms Tear-Off (ON or OFF).” The Forms Tear-Off feature allows a printed page (continuous...

  • Page 51: Changing The Forms Tear-Off Setting

    The status of the Forms Tear-Off menu setting affects how you set the Top of Form. If the software package you are using “pauses” while sending data to the printer, Forms Tear-Off may be PARK QUIET activated (if it is enabled through the Menu). The pause must be for two seconds or more.

  • Page 52: Automatic Forms Tear-Off

    Forms Tear-Off Status (ON or OFF).” For information on setting the Top of Form, refer to “Using Your Printer, Top of Form, Setting Top of Form, Forms Tear-Off (ON or OFF).” If the software package you are using “pauses” while sending data to the printer, Forms Tear Off may be activated (if it is enabled through the Menu).

  • Page 53: Tear Key And Automatic Forms Tear-Off

    TEAR Key and Automatic Forms Tear-Off If you press TEAR (1) when Forms Tear-Off is turned on (activated in the printer menu), the printer retracts the paper to the Top of Form position. 32T-FP.eps FF/LOAD TEAR PARK QUIET Micro Feed...

  • Page 54: Manual Forms Tear-Off

    Manual Forms Tear-Off works when Forms Tear-Off is turned off (deactivated in the printer menu). When Forms Tear-Off is turned on (activated in the printer menu), and you attempt Manual Forms Tear-Off, the printer retracts the paper to the Top of Form position.

  • Page 55: Tear Key

    MENU Forms Tear-Off set ON If you press TEAR (1) when Forms Tear-Off is turned on (activated in the printer menu), the printer retracts the paper to the Top of Form position. Forms Tear-Off CANNOT be used when the optional pull tractor is engaged.

  • Page 56: Paper Park

    Paper Park Never park labels! Paper park allows you to print a single sheet (cut-sheet) page without removing continuous feed paper from the printer. Press PARK (1) to retract rear-feed paper from the paper path. 32T-FP.eps Microline 320/321 Turbo/n FF/LOAD...

  • Page 57: Changing Paper Paths

    Place the wire feed guide in the paper separator. Move the paper lever to the position marked “TOP.” The paper lever is towards the back of the printer. Place a sheet of paper in the paper separator. 32T-12.eps Single-sheet feed to continuous forms Press FF/LOAD to remove the single-sheet paper.

  • Page 58: Printhead Gap

    Printhead Gap The printhead gap is the distance between the printhead and the platen. Make sure the printer is turned off before you open the access cover. To adjust the gap, open the access cover and move the blue lever (1) to the recommended setting from the table.

  • Page 59: Expanded Printhead Gap

    Expanded Printhead Gap Your printer can be used for dedicated bottom-feed printing on extra-thick multi-part forms. Extra-thick multi-part forms range from 0.017-inch (0.43 mm) to a maximum of 0.03 inch (0.79 mm). To print on extra-thick multi-part forms, you engage the expanded printhead gap feature. This expands the head gap settings for extra-thick forms and heavy card stock.
  • Page 60 Swing up the printhead clamp, then remove it by pushing forward (toward the platen) and to the left. 32T-hg01.eps and 32T-hg02.eps Remove the printhead. 32T-hg03.eps Microline 320/321 Turbo/n Lift the printhead plate off the carriage assembly (1). 32T-hg04.eps Turn the printhead plate around and reinsert it on the other side of the carriage assembly (1).
  • Page 61 Replace the printhead, making sure that the circuit board at the bottom of the printhead firmly engages the slot (1) in the carriage. 32T-hg06.eps CAUTION! Be sure the printhead is fully inserted before proceeding. 10 Reinstall the printhead clamp and swing it back over to lock the printhead in place.
  • Page 62 13 Change the printer's secondary menu (make sure paper is loaded!) to engage the expanded printhead gap: a) Press SEL + TEAR while turning the printer back on. b) Press LF to advance through the menu to the Technical group (last option in menu).

  • Page 63: Print Quality

    Print Quality Important! Front panel settings for print quality and character pitch are overridden by software commands. The lights will always reflect the printer's state. 32T-FP.eps PRINT QUALITY Press PRINT QUALITY to select: NLQ: Near Letter Quality • Highest quality, slowest speed •...

  • Page 64: Super Speed Draft

    Then, press and hold the SHIFT key and press the RESET (CHARACTER PITCH) key. The printer is reset. Important! A printer reset is NOT the same as a reset to factory defaults. A printer reset reinitializes the printer, but does NOT affect any menu settings.

  • Page 65: Character Pitch

    Character Pitch Press CHARACTER PITCH/RESET to select the width of characters in characters per inch, or Proportional. 32T-FP.eps CHARACTER PITCH 10 cpi • Recommended for standard text • Not available for SSD 12 cpi • Recommended for standard text • Yields more text per page PROP 15 cpi •...

  • Page 66: Emulations

    Standard Microline 320/321 Turbo/n Changing Emulations Make sure paper is loaded. Press SHIFT + SEL. The printer enters the Menu Mode. Press LF. The following line prints: Printer Control Emulation Mode IBM Press TEAR consecutively until the emulation you wish to select prints in the right-hand column.

  • Page 67: Printer Drivers

    See your software documentation for information on how to select a printer driver. The drivers below are listed by decreasing compatibility with your printer. Use one as close to the top of the list as possible. Epson FX Oki Data ML320/1T Epson...

  • Page 68: Obtaining Drivers

    Drivers are available for a variety of operating systems. You can obtain the drivers by downloading them from the web site at http://www.okidata.com Microline 320/321 Turbo/n Installing Printer Drivers Installation procedures vary according to the driver you select. Follow the instructions provided with the selected driver.

  • Page 69: Menu Mode

    In Menu Mode, you use the front panel keys to change the defaults for the printer parameters. The changes you make in the Menu Mode are automatically saved when you exit the Menu Mode and are retained, even when you turn the printer off. 32T-FP.eps...

  • Page 70: Entering And Exiting Menu Mode

    To enter or exit the Menu Mode, hold SHIFT while pressing SEL. Microline 320/321 Turbo/n Moving Through the Menu When the printer is in Menu Mode, you can move forward or backwards through the menu. Moving Forward To move forward, press GROUP, ITEM, or SET, whichever is appropriate.

  • Page 71: Resetting Menu To Factory Defaults

    Printer, Menu Mode, Printing the Menu Settings.” To reset the Menu to the standard settings (factory defaults): Turn the printer off. Press SEL + LF while turning the printer on. Printing the Menu Settings ALWAYS print the current Menu Mode settings before you reset or change the Menu settings.

  • Page 72: Changing The Menu Settings

    Press SET until the setting you want appears in the third column. Press SHIFT + SEL to exit the Menu Mode and save your settings. Important! If you turn off the printer without first exiting the Menu Mode, the changes you have made will be lost.

  • Page 73: Menu Settings Table

    Menu Settings Table For a complete explanation of each menu item, refer to “Using Your Printer, Menu Mode, Explanations of Menu Items.” The table below shows the items which may appear in the menu. Settings which are engaged at the factory (defaults) are set in bold italic.
  • Page 74 Menu Settings Table (Continued) For a complete explanation of each menu item, refer to “Using Your Printer, Menu Mode, Explanations of Menu Items.” The table below shows the items which may appear in the menu. Settings which are engaged at the factory (defaults) are set in bold italic.
  • Page 75 Menu Settings Table (Continued) For a complete explanation of each menu item, refer to “Using Your Printer, Menu Mode, Explanations of Menu Items.” The table below shows the items which may appear in the menu. Settings which are engaged at the factory (defaults) are set in bold italic.
  • Page 76 Menu Settings Table (Continued) For a complete explanation of each menu item, refer to “Using Your Printer, Menu Mode, Explanations of Menu Items.” The table below shows the items which may appear in the menu. Settings which are engaged at the factory (defaults) are set in bold italic.
  • Page 77 Menu Settings Table (Continued) For a complete explanation of each menu item, refer to “Using Your Printer, Menu Mode, Explanations of Menu Items.” The table below shows the items which may appear in the menu. Settings which are engaged at the factory (defaults) are set in bold italic.

  • Page 78: Explanations Of Menu Items

    Explanations of Menu Items Refer to “Using Your Printer, Menu Mode, Menu Settings Table” for an overview of the menu structure. 7 or 8 Bits Data Word (ML). If your computer system uses seven bits to make up each unit of data, change this setting to 7.
  • Page 79 Explanations of Menu Items (Continued) Refer to “Using Your Printer, Menu Mode, Menu Settings Table” for an overview of the menu structure. Form Tear-Off. Choose 500 ms, 1 sec, or 2 sec to turn the Form Tear-Off feature on and to set the time interval for the printer to wait before advancing the paper.
  • Page 80 Explanations of Menu Items (Continued) Refer to “Using Your Printer, Menu Mode, Menu Settings Table” for an overview of the menu structure. Print Suppress Effective. If your system uses the DC1 and DC3 codes for something other than the print suppress mode, change the setting to No.

  • Page 81: Maintenance

    • web site • “Installation, Ribbon Cartridge.” For the best results, use genuine OKI ribbons. For information on obtaining consumables, refer to “Accessories.” For information on the web site, refer to “Service and Support, Internet Support.”...

  • Page 82: Printer Cleaning

    Never use solvents or strong detergents on the cabinet: they could cause damage. 1 Turn off the printer. Then, use the platen knob to back the paper out of the printer. 2 Open the access cover. Remove the pull-up roller assembly.

  • Page 83: Paper Jams

    Paper Jams Rear-Feed Paper Jams 1 Turn off the printer. Then, use the platen knob to back the paper out of the printer. 32T-01B.eps and 32T-37BK.eps Make sure the printer is turned off before you open the access cover. 2 Open the access cover. Remove the pull-up roller assembly.
  • Page 84 4 Grasp the tabs and lift off the paper separator. Load paper. 32T-23A.eps 5 Install the paper separator. Install the pull-up roller assembly. Close the access cover. 32T-23A.eps and 32T-04DN.eps Microline 320/321 Turbo/n 6 Turn on the printer. 32T-01a.eps 7 Press FF/LOAD. FF.eps FF/LOAD Micro Feed...
  • Page 85 If the paper keeps jamming, you probably have bits of paper stuck in the paper path. 1 Turn off the printer. Then, use the platen knob to back the paper out of the printer. 2 Open the access cover. Remove the pull up roller assembly.
  • Page 86 32T-42R.eps 7 Load regular paper. Install the paper separator. 32T-23A.eps Microline 320/321 Turbo/n 8 Install the pull-up roller assembly. Close the access cover. 32T-04DN.eps 9 Turn on the printer. 32T-01A.eps 10 Press FF/LOAD. FF.eps FF/LOAD Micro Feed ITEM...

  • Page 87: Single-Sheet Paper Jams

    3 Open the access cover. Remove the pull-up roller assembly. 32T-44Up.eps 4 Remove any torn pieces from around the carriage. 5 Install the pull-up roller assembly. Close the access cover. 32T-44Dn.eps 6 Turn on the printer. Load paper. 32T-01A.eps and 32T-15.eps User’s Guide: English...

  • Page 88: Troubleshooting

    Internet Support Oki Data provides support via the Internet. Oki Data’s main web site, www.okidata.com, is the gateway to Oki Data’s products and services. my.okidata.com is a powerful area of Oki Data’s web site designed to help you personalize the information and service you get from Oki Data.

  • Page 89: List Of Problems

    The ALARM light is on and the Character Pitch 15 light is flashing. Problem 10: The printer needs paper, but the ALARM light is not on and I cannot load the paper. Problem 11: The Print Quality and Character Pitch keys on the front panel don't work.

  • Page 90: Problem 1

    The initialization string contains codes that override the panel and menu settings. To change your printer to ignore the reset code, enter the Menu Mode, go to the Set-Up group and change the setting for Reset Inhibit to Yes. Refer to “Using Your Printer, Menu Mode.”...

  • Page 91: Problem 2

    I'm getting strange symbols, incorrect fonts, etc., when I try to print a document. Solutions: 1 Check to be sure that the printer driver you have selected in your software matches the printer emulation. Press SHIFT and SEL keys, then press GROUP key.

  • Page 92: Ink Smears On The Paper When I Print On Narrow Forms

    Microline 320/321 Turbo/n Problem 7: The ALARM light is flashing. Solution: Try turning the printer off and then back on again. If the light still blinks, call for service. Problem 8: The ALARM light is on and the Character Pitch 10 light is flashing.

  • Page 93: The Alarm Light Is On And The Character Pitch 15 Light Is Flashing

    This indicates a paper jam. Press the SEL key and correct the paper jam situation. Refer to “Maintenance, Paper Jams.” Problem 10: The printer needs paper, but the ALARM light is not on and I cannot load the paper. Solution: Press and release the SEL key.

  • Page 94: Continuous-Form Paper Sticks To The Paper Separator

    Nothing happens when I print to the parallel port. Solution: Remove the Network Card from the printer. If you want to use the parallel port, you MUST remove the Network Card from the printer. See the OkiLAN 6120e User’s Guide for details.

  • Page 95: Specifications

    136 cpl 12 cpi 96 cpl 163 cpl 15 cpi 120 cpl 204 cpl 17.1 cpi 137 cpl 233 cpl 20 cpi 160 cpl 272 cpl Emulations Epson FX (ESC/P) IBM Proprinter III(PPSII) Oki Data Microline Standard co-resident User’s Guide: English...
  • Page 96 Interface Standard: Ethernet Centronics parallel, IEEE-1284 compliant If you want to use the parallel port, you MUST remove the Network Card from the printer. See the OkiLAN 6120e User’s Guide for details. Graphics Resolution Emulation Maximum Resolution Epson/IBM 240 (H) x 216 (V) dpi...
  • Page 97 Paper Specifications Narrow Carriage: Microline 320 Turbo/n Paper Type: Cut Sheet Feed: Weight: 14-24 lb. (52.5-90 g/m Width Range: 7.2" to 8.5" (182.8 to 215.9 mm) Paper Type: Single-part, continuous forms Feed: Rear, Bottom Weight: 12-24 lb. (45-90 g/m Width Range: 3" to 10" (76.2 to 254 mm) Paper Type: Carbonless continuous forms Feed:...
  • Page 98 Paper Specifications Wide Carriage: Microline 321 Turbo/n Paper Type: Cut Sheet Feed: Weight: 14-24 lb. (52.5-90 g/m Width Range: 7.2" to 14.3" (182.8 to 363.2 mm) Paper Type: Single-part, continuous forms Feed: Rear, Bottom Weight: 12-24 lb. (45-90 g/m Width Range: 3" to 16" (76.2 to 406.4 mm) Paper Type: Carbonless continuous forms Feed:...

  • Page 99: Printer Weight

    0.014" (0.36 mm) maximum Bottom Feed* 0.017" (0.43 mm) maximum expandable to 0.031" (0.79 mm) maximum * Requires optional push or pull tractor. Printer Dimensions Width x Depth x Height Narrow Carriage ML 320 Turbo/n 15.7 x 13.6 x 4.6 inches...

  • Page 100: Service And Support

    Service and Support General Information Oki Data offers service and support to you through a variety of methods. Please chose the service and support method that is best for you. Oki Data’s service and support methods are: • the documentation provided with your machine •...

  • Page 101: Documentation

    The documentation included with your machine is: • Printer User’s Guide, on line, provided on the CD • OkiLAN 6120e User’s Guide, on line, provided on the CD • Microline Reference Manual, on line, provided on the CD •...

  • Page 102: Internet Support

    OKI products and services available to you. You can use our web site to • get Web-based support for all OKI products: 24 hours a day, 7 days a week—no waiting! • download the printer drivers you need.

  • Page 103: Telephone Support

    Our Customer Support Professionals are trained on all current OKI products. They can answer your questions regarding: • Locations of sales and service dealers • Installation of your machine •...

  • Page 104: Service Centers

    Service Centers Authorized Service Providers Oki Data has over 2,000 local Authorized Service Providers in North and South America. For the most comprehensive, up-to-date listing of Oki Data authorized Service Centers: • Consult our web site at www.okidata.com • In the U.S. and Canada, call 1-800-654-3282 (1-800-OKI-DATA) •...

  • Page 105: Service And Support: United States And Canada

    Sales and Service Dealers: United States and Canada Consult the store location where you purchased your machine, or contact Oki Data for the location of the nearest Authorized Oki Data Service Dealer. • Prices and minimum charges may vary. • Proof of purchase is required for warranty work. Be sure to retain your purchase documents.

  • Page 106: Service And Support: Latin America

    Our CAS’s are trained and certified to provide the best service and support possible to our customers. Make sure that you are close to your machine when you call one of our OKI authorized service centers (OKI-CAS) so that you can describe your problem more accurately.

  • Page 107: Accessories

    Item descriptions and part numbers are provided in this section. • Consult the dealer where your purchased your machine. • Locate an Authorized Oki Data Reseller by visiting one of these web sites - http://my.okidata.com...

  • Page 108: Accessories: Part Numbers

    Accessories: Part Numbers Consumables: Part Numbers Consumable Ribbon Cartridge (1) ----------------------------------- 52102001 Options: Part Numbers Option Microline 320 Turbo/n Pull Tractor, Top-Mount (2) --------------------------- 70030501 Push Tractor, Bottom-Mount (3) --------------------- 70030701 Roll Paper Stand (4) ------------------------------------ 70023301 Microline 321 Turbo/n Pull Tractor, Top-Mount (2) --------------------------- 70030601 Push Tractor, Bottom-Mount (3) --------------------- 70030801 32T-20.bmp...

  • Page 109: Replacement Parts: Part Numbers

    Replacement Parts: Part Numbers Replacement Part ------------------------------------- Order No. Both Models Platen Knob (1) ----------------------------------------- 51902220 Power Cord (2) ------------------------------------------ 56631801 32T-Head.tif and 32T-CVR2.tif Printhead (3) --------------------------------------------- 50114601 Microline 320 Turbo/n Access Cover (4) ---------------------------------------- 53076701 Acoustic Cover (5) ------------------------------------- 53076901 Pull-Up Roller Assembly (6) -------------------------- 50411001 32T-CVR1.tif and 32T-Rolr.tif Microline 320 Turbo/n...

  • Page 110: Documentation

    Documentation Document Quick Start ------------------------------- refer to my.okidata.com Printer User's Guide -------------------- refer to my.okidata.com OkiLAN 6120e User’s Guide ---------- refer to my.okidata.com Microline Reference Manual --------- refer to my.okidata.com Warranty, Regulatory, and Safety Information ---------------------- refer to my.okidata.com Microline 320/321Turbo/n...

  • Page 111: Printer Control Codes

    You may view this document by: • accessing the document on the CD provided with your machine • using the Oki Data web sites http://www.okidata.com my.okidata.com The Microline Reference Manual is ONLY available in American English.

  • Page 112: Epson Fx Commands

    Epson FX Commands Epson Command ASCII Backspace Carriage Return, Execute Character Pitch Select 10 cpi ESC P Select 12 cpi ESC M Select 15 cpi ESC g Select Condensed Print ESC SI, or SI Cancel Condensed Print Delete Double Height On ESC w 1 Double Height Off ESC w 0...
  • Page 113 ESC s 0 Print Suppress Mode On Print Suppress Mode Off Proportional Spacing On ESC p 1 Proportional Spacing Off ESC p 0 Reset Printer Clear Buffer & Initialize ESC @ Clear Print Buffer ESC O Skip Over Perforation, Cancel Software I-Prime...

  • Page 114: Ibm Proprinter Iii Commands

    IBM Proprinter III Commands IBM Command ASCII Backspace Carriage Return Character Pitch Select 10 cpi Select 12 cpi ESC : Select 15 cpi ESC g Select Condensed Print ESC SI, or SI Character Sets IBM Set I ESC 7 IBM Set II ESC 6 Publisher ESC ! Z...
  • Page 115 IBM Proprinter III Commands (Continued) IBM Command ASCII Line Spacing Set Spacing to 1/8" ESC 0 Set Spacing to 7/72" ESC 1 Set Spacing to n/72" (n = 0 to 255) ESC A n Store Spacing Set by ESC A n ESC 2 Set Spacing to n/144"...

  • Page 116: Oki Data Microline Standard Commands

    Oki Data MICROLINE Standard Commands Oki Data Command ASCII Backspace Carriage Return Character Pitch Select 10 cpi Select 12 cpi Select 15 cpi ESC g Select 17.1 cpi Select 20 cpi ESC # 3 Character Sets Standard ESC ! 0...
  • Page 117 Oki Data MICROLINE Standard Commands (Continued) Oki Data Command ASCII Paper Out Sensor Off ESC E 1 Paper Out Sensor On ESC E 0 Print Quality Select HSD/SSD ESC # 0 Select NLQ Courier ESC 1 Select NLQ Gothic ESC 3...

  • Page 118: Warranty, Regulatory, And Safety Information 118 Limited Warranty: United States And Canada

    120 volt printer 99 15 cpi (Front Panel Light) 18, 65 17 cpi (Front Panel Light) 18, 65 20 cpi (Front Panel Light) 18, 65 230 or 240 volt printer 99 300 cps (UTL) 95 390 cps (HSD) 95 435 cps (SSD) 95...
  • Page 119 Parallel 40 Shielded, Parallel 40 Canada Customer Support 122 Locating a service center 125 Service 103, 105, 121 Service Center (Oki Data) 104, 125 Warranty 118 Canadian French 73, 78 Carbon Forms 58 Carbonless continuous forms 97, 98 Cardstock 97, 98...

  • Page 120: Limited Warranty: Latin America

    Drivers Diskette 68 Oki Data Web Site 68 Operating Systems 68 Requesting by mail 68 Dutch (Language) 73 E-mail address for Oki Data 2 EAN 13 96 EAN 8 96 Efficiency. See Time, Saving Electrical Requirements 99 Electromagnetic Conformance 134...

  • Page 121: Service And Support: United States And Canada

    Menu Mode 71 FCC (Federal Communications Commission) 132 FF/LOAD (Front Panel Key) 19 First Aid Procedures 126 Fonts Embedded Printer Commands 91 Font Sample Test 19, 34 PRINT QUALITY key 19 Resident 96 Scalable 96 Size 65, 73, 96 Style 73...

  • Page 122: Sales And Service Dealers: United States And Canada . 121 Telephone Support: United States And Canada

    Parallel 12, 40 Doesn't work 94 Interleaf Continuous Forms 97, 98 Interleaved 2 of 5 96 Internet 13 Oki Data Web Site 2, 102, 104, 106, 123, 124, 125 Saving time with 10 Invalid (I-Prime command) 79 ISO 8859-15 73, 78...

  • Page 123: Service And Support: Latin America

    Rear Feed 74 Top Feed 75 Microline 320/321 Turbo/n Local printer installation 36 Lock Lever (graphic) 29 Mailing address for Oki Data 2 Maintenance Cleaning the printer housing 82 Replacing the ribbon cartridge 81 Margin, Bottom 75, 78 Material Safety Data Sheet (MSDS)

  • Page 124: Oki Data On The Internet

    Printer Installation 38 Specifications 95 NLQ. See Near Letter Quality Norwegian 78 Code Page 73 Language 73 Off-line, SEL key 19 Oki Data Contact Information e-mail 2 Latin America 104 mailing address 2 telephone 103, 104, 107, 122 Service Centers 104, 125...

  • Page 125: Oki Data Service Centers

    Specifications 97, 98 Static 94 Thickness 99 Types, and Printhead Gap 58 Weight 97, 98 Widths 97, 98 Setting in the Printer Menu 75, 79 Microline 320/321 Turbo/n Paper Feed Continuous to single-sheet feed 57 FF/LOAD key 19 LF key 19...

  • Page 126: Material Safety Data Sheet (Msds)

    Power Connecting the printer to 28 Front Panel Light lit 18 Grounded Outlets 20, 130 Nothing happens when printer is turned on 91 Power Rating 20, 130 Print DEL code 76 PRINT, Menu Mode 69 Print Method 95 Print Mode 73, 79...
  • Page 127 Embedded Commands 91 Italics 80 Parallel port doesn't work 94 Problems Files don't print correctly 90 Incorrect fonts print 67, 91 Printer doesn't print 91 Smeared print 92 Strange characters print 67 Microline 320/321 Turbo/n Strange symbols print 91 Streaked printing 92...
  • Page 128 United States 103, 105, 121 Machine Reliability 96 Mean Time Between Failures (MTBF) 14, 96 Mean Time To Repair (MTTR) 96 Oki Data Service Centers 104, 125 Purchase Location 101 Registering your product 41 Telephone Support 103 Warranty 118, 120...
  • Page 129 Forms Tear-Off OFF 55 Forms Tear-Off ON 55 TEAR feature 50 does not work 50, 51, 52, 54, 55 Telephone Oki Data Support 103, 104, 107 Latin America 104 Temperature Specifications 99 Tests ASCII Test 35 Font Sample Test 34...

  • Page 130: Safety Information

    Locating a service center 106 Menu Setting changes are lost 72 Narrow forms 92 New ribbon 92 Oki Data Suport (Telephone) 103 Oki Data Suport (Web Site) 124 Oki Data Support (Telephone) 103, 104, 107 Latin America 104 Oki Data Support (Web Site)

  • Page 131: Regulatory Information

    Uni-directional printing, graphics 75 United States Customer Support 122 Locating a service center 125 Service 103, 105, 121 Service Center (Oki Data) 104, 125 Warranty 118 Unpacking your printer List of contents 24 UPC A 96 UPC E 96 USA 73, 78 UTIL (Front Panel Light) 18, 95, 96 Utility.

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