The most up-to-date drivers and manuals are available from the web site: Trademark Information _______________________________ Oki and Oki Printing Solutions are registered trademarks of Oki Electric Industry Company Ltd. Adobe and PostScript are registered trademarks of Adobe Systems.
AFETY WARNINGS Please be careful to read and understand the safety warnings on the following pages before operating the printer. Illustrations Illustrations and components are representative only. Your unit may differ slightly from those pictured in this document.
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This printer unit weighs 167.5 lbs (76kg). 3 people are required to lift the printer safely and prevent any risk of personnel injury. The product must be placed on a flat solid surface strong enough to support its weight to prevent any risk of injury.
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Do not twist, constrict or knot the power cable as this can cause overheating which may lead to fire or electric shock. Ensure the power socket to which the printer is connected is easily accessible at all times. Do not connect or disconnect the power plug with a wet hand as this may cause electric shock.
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If the printer casing gets extremely hot or smoke, unusual smells or abnormal noises are emitted from the printer, there is a risk of fire. Unplug the mains connector and contact your dealer. If the printer has been knocked over or damaged, there is a risk of electric shock, fire and/or injury.
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WARNING! If any liquid (for example water) is allowed to enter the printer, there is a risk of fire. Unplug the mains connector and contact your dealer. Do not place containers containing liquid on the printer as electric shock, fire and/or injuries may occur.
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WARNING! Risk of explosion if battery is replaced by an incorrect type. Do not touch the battery. Printer battery should not require replacement during the life of the printer. After installing additional memory or a hard disk drive, the cover door must be closed and secured to prevent risk of fire.
NTRODUCTION Congratulations on buying an Oki color printer. Your new printer is designed with advanced features to give you clear, vibrant color prints and crisp black and white pages at high speed on a range of print media for the office.
> Setup Poster: for quick step by step visual setup of your printer This is a paper document that is packaged with the printer. > Setup guide: to describe how to unpack, connect and turn on your printer This is a paper document that is packaged with the printer.
> Online Help: online information accessible from the printer driver and utility software. OFTWARE SUPPLIED CDs: > Drivers and Utilities Contains drivers and application software for use by a general user. > Network and Administrator Utilities Contains software for use by system administrators.
NLINE USAGE This guide is intended to be read on screen using an Adobe Acrobat Reader. Use the navigation and viewing tools provided in Acrobat. You can access specific information in two ways: > In the list of bookmarks down the left hand side of your screen, click on the topic of interest to jump to the required topic.
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[Pages from] and [to], (3), for the range of pages you specify by entering their page numbers. Click on [OK]. C9650 User’s Guide> 17...
RINTER AND PAPER OVERVIEW PENING AND CLOSING THE TOP COVER To gain access to the inside of the printer, ensure that the top cover is fully opened. To open the top cover, squeeze the top cover handle (1) to release the catch and raise the cover.
To close the top cover, push gently (1) until the cover stops midway and then push harder (2) to close the cover completely. Ensure that the cover is securely closed. DENTIFYING MAJOR COMPONENTS The major components of your printer are identified in the graphics below. Paper holding arm Top cover (face-down stacker)
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Top cover handle Face-down stacker Power (on/off) switch C9650 User’s Guide> 20...
APER RECOMMENDATIONS Your printer will handle a variety of print media, including a range of paper weights and sizes, transparencies and envelopes. This section provides general advice on choice of media, and explains how to use each type. The best performance will be obtained when using standard weight 20 –...
APER INPUT AND OUTPUT INFORMATION The following table relates paper parameters to input trays (Tray 1 to Tray 5 (numbering from the top) and MP Tray) and to output areas (Face-down stacker and Face-up stacker). TYPE SIZE Plain paper A3, A3 Nobi, A3 Wide, A4, A5, A6, B4, B5, Letter, Legal 13, Legal 13.5, Legal 14,...
20 lb (75 g/m²) paper. If you have identical paper stock loaded in another tray (for example Tray 2 or the MP Tray), you can have the printer automatically switch to that other tray when the current tray runs out of paper.
DOWN STACKER The face-down stacker on the top of the printer can hold up to 500 sheets of 20 lb (80 g/m²) standard paper, and can handle paper stocks from 17 – 57 lb (64 – 216 g/m²). Pages printed in reading order (page 1 first) will be sorted in reading order (last page on top, facing down).
RAY AND STACKER EXAMPLES OADING RAYS Tray 1 is used in the following example. Pull out the tray. Press the paper rear stopper tab (1) and adjust the tab to the required paper size. Fan the paper to be loaded then tap the edges of the stack on a flat surface to make it flush.
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Load the paper (face down and top edge towards the right for letterhead paper), press the tab (2) on the paper guide and adjust the guides (3) for a snug fit to the paper. To avoid paper jams: • Do not leave space between the paper and the guides and rear stopper.
Gently push the tray back into the printer. MP T SING THE Squeeze the handle (1) and open the multi-purpose tray. C9650 User’s Guide> 31...
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• For single-sided printing on letterhead, load the paper into the multi-purpose tray with pre-printed side up and top edge into the printer. • For two-sided (duplex) printing on letterhead, load the paper with pre-printed side down and top edge away from...
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(The duplex unit must be installed for this function.) • Envelopes should be loaded face-up with long edge into the printer. Do not select duplex printing on envelopes. • Do not leave space between the paper and the guides.
SING THE STACKERS Face-down stacker When the face-up stacker (1) on the left side of the printer is closed (its normal position), paper is ejected to the face-down stacker on the top of the printer. Face-up stacker The face-up exit path is used for heavy paper (cardstock etc.), envelopes, transparencies, and labels.
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Flip out the paper support (2). Swivel out the paper support extension (3). C9650 User’s Guide> 35...
The parts of the control panel are identified and briefly explained below: Shutdown/Restart button Hold down for more than 2 seconds for a soft shutdown. You can then press this button again for a restart or use the Power switch to turn off the printer completely. C9650 User’s Guide> 36...
Flashing: indicates error(s) present but printing can continue On: indicates error(s) present and printing cannot continue Display panel Displays status and setup information for the printer and user help information in your chosen language Up-arrow button Enters menu mode and enables upward movement through...
Many of these menu settings can be, and often are, overridden by settings in the Windows printer drivers. However, several of the driver settings can be left at "Printer Setting," which will then default to the settings entered in these printer menus.
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The steps involved in using the menus are typically as follows: Ensure that the display panel indicates that the printer is ready to print. Enter User menu mode by pressing either the Enter button or the Up-arrow or Down-arrow button and press the latter two repeatedly until the desired menu is highlighted in the displayed list.
ETTING STARTED This section provides information to help you get started with using your printer. RINTER LOCATION Check that you have sufficient space for access: > around your printer: 60cm 24in 20cm 8in 100cm 40in C9650 User’s Guide> 41 60cm...
> above your printer: URNING URNING No hard disk drive installed If a hard disk drive is NOT installed, use the On/Off switch. 70cm 28in C9650 User’s Guide> 42...
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Hard disk drive installed If your printer has a hard disk drive installed, hold down the Shutdown/Restart button (1) on the control panel for more than 2 seconds to start the shutdown process. When the display panel shows that you can either turn off or restart the printer, use the On/Off switch to turn off the printer.
If the display panel shows that you can either turn off or restart the printer, press Shutdown/Restart to turn on the printer. If the printer is turned off (no power), use the On/Off switch to turn on the printer. HANGING THE DISPLAY LANGUAGE The default language used by your printer for display messages and for report printing is English.
HECKING CURRENT SETTINGS Carry out the following steps to generate a Configuration report (Menu Map) to confirm that your printer is correctly configured. Ensure that there is Letter paper in Tray 1 (to be used in this operation). Ensure that the display panel indicates that the printer is ready to print.
USB – This port requires a cable conforming to USB version 2.0 or above. The printer may not work if a USB- compatible device is connected concurrently with other USB-compatible machines. When connecting multiple printers of the same type, they appear as *****, ***** (2), ***** (3), etc.
Do not connect the USB cable at this time. You will be instructed when to connect the USB cable when you run the Drivers CD. If you are connecting your printer directly to a stand alone computer proceed to the section entitled “Printer Drivers”.
ONNECTING THE NETWORK INTERFACE Do not connect a USB cable into the network interface connector as this may lead to malfunction. Turn off the printer and the computer. Install the Ferrite core to the Ethernet cable as shown. CAUTION! C9650 User’s Guide> 48...
Ethernet hub. Turn on the printer and then the computer. If your printer is to be installed as a network printer, please refer to the relevant section in the Software Installation Guide and Configuration Guide for further details on how to configure the network connection before installing the printer drivers.
PERATION SING THE PRINTER For full details of how to use the printer and any optional accessories to print jobs efficiently and effectively, please refer to the Printing Guide. C9650 User’s Guide> 50...
Configuration>Supplies Life>Cyan Toner The percentage of Cyan Toner remaining is displayed on the display panel and the printer then returns to the ready to print status. EPLACEMENT INDICATIONS The display panel provides messages to the effect that...
ONSUMABLE ITEM ORDER INFORMATION ITEM Toner, Black Toner, Cyan Toner, Magenta Toner, Yellow Image drum, Black Image drum, Cyan Image drum, Magenta Image drum, Yellow Staples AINTENANCE ITEM ORDER DETAILS ITEM Fuser unit Belt unit Waste toner bottle LIFE 15,000 Letter pages @ 5% 15,000 Letter pages @ 5% 15,000 Letter pages @ 5% 15,000 Letter pages @ 5%...
Each consumable or maintenance item comes complete with its own installation details which give full instructions on replacement. You are advised to follow these instructions carefully. Only use genuine Oki Original consumables to ensure the best quality and performance from your hardware. Non-Oki Original products may damage your printer’s performance and invalidate your warranty.
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With an LED lens cleaner or soft cloth, gently wipe each of the four heads (1). Move the cleaner as shown, using a clean section of the cleaner with each pass. Be careful not to damage the guards (2). Close the top cover. C9650 User’s Guide>...
Clean the paper feed rollers if paper jams frequently occur. Remove items like a wrist watch or bracelet and follow the correct steps to turn the printer off depending on whether a hard disk drive is installed. Open Tray 1 side cover and pull out the paper guide plate (1).
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Remove Tray 1 completely from the printer. Gaining access through the gap left by Tray 1, wipe the 3 paper feed rollers (2) with a soft cloth lightly moistened with water. Replace Tray 1. C9650 User’s Guide> 56...
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Return the paper guide plate to its original position and close Tray 1 side cover. Turn on the printer. C9650 User’s Guide> 57...
LEANING THE PRINTER CASING Follow the correct steps to turn the printer off depending on whether a hard disk drive is installed. Wipe the printer surface with a soft cloth moistened sparingly with water or neutral detergent. Use a soft dry cloth to dry the printer surface.
Turn on the printer. MPTYING THE PUNCH CHIP BOX ACCESSORY When the display panel indicates that the punch chip box is full, empty the box as follows: Operate the Finisher lever and move the Finisher away from the printer. UNCH UNIT OPTIONAL...
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Pull out the punch chip box, being careful to keep it level so as not to spill any chips. Discard the chips in an appropriate place. Replace the punch chip box carefully into the Finisher. C9650 User’s Guide> 60...
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Check that the punch chip box has been replaced correctly then move the Finisher back into position, being careful not to trap your fingers. C9650 User’s Guide> 61...
PTIONAL ACCESSORIES This section describes optional accessory equipment for your printer. The following accessories are available: > duplex unit (to enable two-sided printing) (C9650n only) > additional RAM memory > hard disk drive (required for verified and spooled printing, direct printing of PDFs, when collation errors appear, adding extra fonts) (C9650n and C9650dn only) >...
CCESSORY ORDER INFORMATION ITEM Duplex unit Additional RAM memory 256 MB 512 MB Hard disk drive Second, third paper tray High capacity feeder (HCF) Finisher: 4-tray 5-tray Finisher Punch Unit: 2-3 hole C9650 User’s Guide> 63 ORDER NUMBER 42797201 70050301 70050401 70050501 42831301...
NOTE The Finisher and Punch unit must be installed by an authorized engineer. For the following accessories, you have to make the appropriate setting in your printer driver(s): > duplex unit > paper tray(s) >...
ROUBLESHOOTING ENERAL If the printer display panel does not display anything or is still in stand-by mode 10 minutes after switching on, follow the printer shutdown sequence to switch it off. Check all cable connections before restarting the printer. If the problem persists, contact your dealer.
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Squeeze the catch (1) on Tray 1 side cover and open the cover. Holding it by the tab (2), turn the paper guide outward. Carefully remove the jammed paper. C9650 User’s Guide> 66...
Put the paper guide back into position and close Tray 1 side cover. PEN COVER PAPER JAM If the MP Tray is open, close it so that the side cover (1) is visible. SIDE COVER C9650 User’s Guide> 67...
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Pull the release lever (2) and pull open the side cover. Carefully remove the jammed paper. C9650 User’s Guide> 68...
Close the side cover. PEN COVER PAPER JAM Squeeze the top cover handle (1) and open the top cover. Be careful not to touch the fuser unit which is hot after printing. TOP COVER WARNING! C9650 User’s Guide> 69...
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Squeeze the basket handle (2) and raise the drum basket. Carefully remove any paper on the belt. If paper is jammed in the fuser unit, push the lock lever (3) in the direction shown to release the unit. Be careful not to touch the fuser unit which may be hot after printing.
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Holding the fuser unit (4) by the handle, lift it out of the printer and place it on a flat surface. Pull up the jam release levers (5) and remove the jammed paper. C9650 User’s Guide> 71...
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Carefully replace the fuser unit into the printer and turn the lock lever (6) in the direction shown to lock the fuser unit. If paper is jammed near the paper exit, open the face-up stacker (7). C9650 User’s Guide> 72...
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Open the side cover (paper exit) (8) and remove the jammed paper. Close the side cover (paper exit) and then the face-up stacker. C9650 User’s Guide> 73...
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Return the image drum basket (9) into position and check it is locked. Close the top cover and ensure it is latched. C9650 User’s Guide> 74...
DUPLEX UNIT HECK DUPLEX UNIT PAPER JAM If a Finisher unit is attached to your printer, operate the lever (1) of the Inverter unit to separate the Inverter from the printer. Operate the duplex cover release button (2) and open the cover.
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Carefully remove any jammed paper. Operate the levers (3) and pull out the duplex unit. C9650 User’s Guide> 76...
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Holding the front top cover by the grip (4), push it gently inwards and raise it. Remove any jammed paper. C9650 User’s Guide> 77...
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In similar manner, check for and clear any paper jammed under the rear top cover. Replace the two top covers. C9650 User’s Guide> 78...
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Raise the front cover of the duplex unit. Push the duplex unit back into position. C9650 User’s Guide> 79...
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If you detached a Finisher unit to gain access to the duplex unit, replace the Finisher unit. C9650 User’s Guide> 80...
PAPER JAM PAPER REMAINS Use the Help button on the printer control panel to check the number displayed. You will need this to be able to clear the paper jam. The following paragraphs explain what to do for each of the indicated numeric codes.
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Operate the Finisher lever (1) and move the Finisher away from the Inverter. Open the Finisher top cover. C9650 User’s Guide> 82...
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Carefully remove any jammed paper. Close the Finisher top cover. Move the Finisher back into position and connect it to the Inverter. C9650 User’s Guide> 83...
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594, 597, 598/ 644, 646 ( Operate the Finisher lever (1) and move the Finisher away from the Inverter. Open the Finisher front cover (2). PAPER JAM IN INISHER C9650 User’s Guide> 84...
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Continue to turn the lower knob (3) clockwise until any jammed paper is completely ejected. Remove the ejected paper. Close the Finisher front cover. C9650 User’s Guide> 85...
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Open the Finisher right side cover. Carefully remove any jammed paper. Close the Finisher right side cover. C9650 User’s Guide> 86...
Move the Finisher back into position and connect it to the Inverter. 590 ( PAPER JAM IN INISHER Operate the Finisher lever (1) and move the Finisher away from the Inverter. UNCH UNIT C9650 User’s Guide> 87...
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Move the tab (2) on the right side of the Finisher to align it with the mark (3). Open the Finisher top cover. C9650 User’s Guide> 88...
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Carefully remove any jammed paper. Close the Finisher top cover. Move the Finisher back into position and connect it to the Inverter. C9650 User’s Guide> 89...
HECK NVERTER PAPER JAM Operate the Finisher lever (1) and move the Finisher away from the Inverter. Squeeze the recessed handle (2) and open the left side cover of the Inverter. C9650 User’s Guide> 90...
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Carefully remove any jammed paper. Close the Inverter left side cover. Move the Finisher back into position and connect it to the Inverter. C9650 User’s Guide> 91...
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Operate the Inverter lever (3) and separate the Inverter from the printer. Open the right side door (4) of the Inverter. C9650 User’s Guide> 92...
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Remove any jammed paper. Close the right side door. C9650 User’s Guide> 93...
Your print media is not aligned properly in the paper tray. Your envelopes to be printed are not oriented properly. SUGGESTED REMEDY Place the printer on a steady, level surface. Use appropriate media. Use media that has been stored in appropriate temperature and humidity conditions.
SUGGESTED REMEDY Wipe the roller with a cloth moistened with water. Replace the feed rollers. Select the correct printer menu settings for [Media Weight] and [Media Type]. POSSIBLE CAUSES The LED head is dirty. The toner is low.
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Printing is light. The toner cartridge is not properly seated. The toner is low. The paper is moist. The paper is not suitable for the printer. Thickness and type of paper are inappropriate. Recycled paper is being used. Partially faded Paper is moist or dry.
SYMPTOMS White area of paper is lightly stained. Periphery of the letters is smudged. Toner comes off when it is rubbed. Glossiness is not uniform. – F TAPLE JAMS INISHER HECK INISHER TAPLE When the display indicates a staple jam has occurred, clear the jam as follows: Open the Finisher front cover.
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Turn the knob in the direction indicated until the colored indicator appears. Remove any paper that awaits stapling in the paper ejection area. C9650 User’s Guide> 98...
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Pull out the staple unit. Turn the knob in the direction indicated to move the stapler to the front. C9650 User’s Guide> 99...
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Grip both sides of the staple cartridge, pull it up and remove Raise the staple cartridge gate. Remove all staples that are emerging from the staple case. C9650 User’s Guide> 100...
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Return the staple cartridge gate to its original position. Replace the staple cartridge. Ensure that the staple cartridge is securely installed back into the staple unit then push the staple unit fully home. C9650 User’s Guide> 101...
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Close the Finisher front cover, being careful not to trap your fingers. C9650 User’s Guide> 102...
PECIFICATIONS ITEM Dimensions Weight Print speeds Resolution Emulations Memory Paper input at 20 lb (75 g/m²) Paper weight Paper output Interfaces Duty cycle Toner life Image drum life Belt life Fuser life Waste toner bottle life Power rating Power consumption Operating environment SPECIFICATION 23.6x25x18.5in (WxDxH)
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ITEM Noise level C9650 User’s Guide> 104 SPECIFICATION Operating: 54dBA maximum Standby: 42dBA maximum Power save: 28dBA maximum after 30 mins background level...
You can access help details by pressing the HELP button. The printer has tried to take paper from a tray that has been removed. Ensure that tray tttttt is correctly located or put tray tttttt loaded with paper back into the printer.
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MESSAGE Open Cover Paper Remains tttttt Please see HELP for details Check Image Drum cccccc Please see HELP for details C9650 User’s Guide> 106 COMMENT Additional paper has been detected after a paper jam has been cleared. Open tttttt side cover to check for additional paper. You can access help details by pressing the HELP button.
The remainder of the menus above are intended for more specialized usage and are not described further here. For full details of using all menus to configure and use the printer, refer to the Network and Configuration Guide. ENU SYSTEM...
ONFIGURATION RINT OUNT ITEM VALUE Total Pages nnnnnn Color Page nnnnnn Monochrome nnnnnn Page Traym nnnnnn MP Tray nnnnnn INISHER OUNT ITEM VALUE Staple nnnnnn Punch nnnnnn Finisher nnnnnn DESCRIPTION Displays the total number of pages printed. Note: in duplex printing, each sheet is counted as 2 pages.
Cyan, Magenta, Yellow, Black. (n.nK) indicates the capacity of the toner cartridge being used. DESCRIPTION Displays printer name (DNS or PnP) in wired network. Displays printer name (NetBEUI) in wired network. Displays IP address. Displays subnet mask.
Displays detected paper size of Traym. Displays detected paper size of the MP Tray. DESCRIPTION Displays serial no. of the printer. Displays Asset Number. Asset Number is 8 alphanumeric characters that can be assigned by a user. Same as Asset Number of Menu Map.
To display the total monochrome pages printed so far (remembering that a duplex page counts as two pages): Ensure that the display panel indicates that the printer is ready to print. Enter menu mode by pressing either the Up-arrow or Down-arrow button and press them repeatedly until the Configuration menu is highlighted.
Execute Error Log Execute Color Profile Execute List ITEM DESCRIPTION Prints printer configuration details. Prints summary information about the wired network. Execute Prints a demo page. Prints a list of jobs stored on the Hard Disk (if installed). Prints PostScript font list Prints PCL emulation font list.
RINT NFORMATION EXAMPLE To print a printer demo page to demonstrate how your printer prints: Ensure that the display panel indicates that the printer is ready to print. Enter menu mode by pressing either the Up-arrow or Down-arrow button and press them repeatedly until the Print Information menu is highlighted.
Delete, you are prompted to recheck by Yes/No display, and selecting Yes deletes all jobs. After the job is printed, or the deletion of the job is instructed by the menu, the job is deleted in the manner specified in the printer driver.
ENUS ONFIGURATION ITEM VALUE Paper Feed Tray1 Tray2 Tray3 Tray4 Tray5 MP Tray Auto Tray Switch Tray Sequence Down Paper feed tray Unit of Inch (L) Measure mm (A) C9650 User’s Guide> 115 DESCRIPTION Specifies a feed tray. Indicated only when Tray2–5 implemented.
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Sets the media type for Traym. User Type1 to User Type5 are reserved for custom paper sizes set in the printer driver. Sets media weight for Traym. The printer detects A3 Nobi, A3 Wide and Tabloid Extra sizes as the same.
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ITEM VALUE Traym Config, Legal 14 where m is in Paper range 1 to 5 (similar arrangement for all trays) Legal 14 Legal 13.5 C9650 User’s Guide> 117 DESCRIPTION Sets the length of the legal paper in Traym. Change this to Legal 13.5 if that is the standard legal size in your country.
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ITEM VALUE MP Tray Config Paper Size X Dimension Y Dimension A3 Nobi A3 Wide A4 Sht Edge A4 Long Edge B5 Short Edge B5 Long Edge Legal 14 Legal 13.5 Tabloid Extra Tabloid Letter Sht Edge Letter Long Edge (L) Executive Custom Com-9...
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ITEM VALUE MP Tray Config Media Type Media Weight Tray Usage Plain Letterhead Transparency Labels Bond Recycled Card stock Rough Glossy Envelope User Type1 User Type2 User Type3 User Type4 User Type5 User Type 6 User Type 7 User Type 8 User Type 9 User Type 10 Auto...
Change to Job if you wish the message to automatically clear when a new print job is received. Sets whether the printer is automatically recovered when Memory Overflow or Tray Request occurs. If paper is not fed within this time in manual feed, the job is cancelled.
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+0.01 – +0.08 -0.08 – -0.01 C9650 User’s Guide> 121 DESCRIPTION Sets the printing operation when insufficient toner is detected. Continue: the printer can continue printing while remaining online. Stop: the printer stops printing and goes offline. ON: continues printing the job,...
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ITEM VALUE Print Position Duplex X Adjust Adjust Duplex Y Adjust Paper Black Setting 0.00 +0.25 – +2.00 -2.00 – -0.25 0.00 +0.01 – +0.08 -0.08 – -0.01in 0.00 +0.25 – +2.00 -2.00 – -0.25 0.00 +0.01 – +0.08 -0.08 – -0.01 C9650 User’s Guide>...
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ITEM VALUE Paper Color Setting Trans. Black Setting Trans. Color Setting C9650 User’s Guide> 123 DESCRIPTION Used for fine color adjustment for a significantly white horizontal dotted line, a significantly faded image or other such a problem that occurs in results printed on plain paper.
1 – T ENUS EXAMPLE To print on transparencies (accommodated in Tray1): Ensure that the display panel indicates that the printer is ready to print. Enter menu mode by pressing either the Up-arrow or Down-arrow button and press them repeatedly until the Menus menu is highlighted.
2 – MP T ENUS EXAMPLE To set paper size in the MP Tray: Ensure that the display panel indicates that the printer is ready to print. Enter menu mode by pressing either the Up-arrow or Down-arrow button and press them repeatedly until the Menus menu is highlighted.
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Press the Up-arrow or Down-arrow buttons repeatedly to move through the range of paper sizes until the required size is highlighted. Press the Enter button to select this value. Check that an asterisk (*) appears beside the chosen size. Press the Online button to exit menu mode and return to the ready to print status.
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