Brother DCP-J562DW Online User's Manual page 504

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Troubleshooting
Check that My Network Devices are Working Correctly
Check Network Devices Using the Ping Command
Check the IP addresses of both your computer and your Brother machine, and then confirm whether the network
is operating correctly.
>> Configure the IP Address on your computer (Windows
>> Configure the IP Address on your computer (Macintosh)
>> Configure the IP Address on your Brother machine
Configure the IP Address on your computer (Windows
1. Do one of the following:
®
(Windows
XP, Windows Vista
Click
/Start > All Programs > Accessories > Command Prompt
®
(Windows
8)
Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Search >
Command Prompt.
2. Type "ipconfig" and then press the Enter key on your keyboard.
3. Confirm the values for the IPv4 address and subnet mask.
4. Type "exit" and then press the Enter key on your keyboard.
Configure the IP Address on your computer (Macintosh)
1. Select System Preferences from the Apple Menu.
2. Click Network > Advanced > TCP/IP
3. Confirm the values for the IPv4 address and subnet mask.
Configure the IP Address on your Brother machine
Print the Network Configuration Report, and confirm the values for the IP address and subnet mask.
Check the IP addresses for both your computer and your Brother machine. Confirm that the network address
portions are the same. For example, if the subnet mask is "255.255.255.0", it is normal for only the host address
portions to be different.
Network Address
IP Address
192.168.100.
Subnet Mask
255.255.255.
Related Information
I Want to Check that My Network Devices are Working Correctly
My Brother Machine Cannot Print, Scan, or PC-FAX Receive over the Network
>
If You Are Having Difficulty with Your Machine
®
and Windows
Host Address
250
0
> Check Network Devices Using the Ping Command
®
)
®
®
7)
Set the final number, which corresponds to "0" in the
subnet mask, to 1–254.
Usually, there are no problems when the subnet mask is
"255.255.255.0". Use the same value for all of your
computers.
>
Network Problems
)
>
I Want to
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