Voice Mail Dpt (Digital) Integration - Panasonic KX-TDA30 Features Manual

1.23 Voice Mail Features

1.23.3 Voice Mail DPT (Digital) Integration

Description
A Panasonic VPS that supports DPT (Digital) Integration (e.g., the KX-TVP200) can be connected to this
PBX in a tightly integrated fashion.
DPT (Digital) Integration features can be used when the VPS is connected through DPT ports of the PBX.
Feature Explanation
1.
Automatic Configuration—Quick Setup
The PBX informs the VPS of its extension numbers and the floating extension numbers of the incoming
call distribution groups so that the VPS can create mailboxes with this data automatically.
2.
FWD to a Mailbox of the VPS
If an extension user sets FWD to the VPS, incoming calls are forwarded to the VPS. (→ 1.3.1.2 Call
Forwarding (FWD)) The PBX sends a mailbox number of the forwarding extension to the VPS.
Therefore the caller can leave a message in the mailbox of the extension without knowing the mailbox
number.
3.
Intercept Routing to a Mailbox of the VPS
If an extension user sets Intercept Routing to the VPS, the intercepted trunk calls will be redirected to
the VPS. (→ 1.1.1.6 Intercept Routing) If the "Intercept to Mailbox" setting is enabled through
system programming, the PBX sends the mailbox number of the intercepted extension to the VPS.
Therefore the caller can leave a message in the mailbox of the extension without knowing the mailbox
number.
4.
Transferring to a Mailbox of the VPS
An extension user can transfer a call to a mailbox of the VPS so that the caller can leave a message in
the mailbox of the desired extension. (→ 1.11.1 Call Transfer) The extension user should use the Voice
Mail (VM) Transfer button, when transferring a call to the mailbox of the VPS. When the extension user
presses this button and enters the desired extension number, the PBX will transfer the call to the VM
group and dial the mailbox number of the desired extension number with the required command (after
the VPS answers the call). Therefore the caller can leave a message without knowing the mailbox
number.
5.
Transfer Recall to a Mailbox of the VPS
If a call is transferred to an extension via the Automated Attendant (AA) service of the VPS and the call
is not answered within a preprogrammed Transfer Recall time, the PBX sends the mailbox number of
the transfer destination extension to the VPS. Therefore the caller can leave a message in the mailbox
of the extension without knowing the mailbox number. The "Transfer Recall to Mailbox" setting
should be enabled through system programming to use this feature.
→ [201] Transfer Recall Time
6.
Listening to a Recorded Message (Direct Mailbox Access)
If the VPS receives a message, the VPS will set the Message Waiting feature (e.g., turning on the
Message button light, and showing the number of messages waiting on the display of a 6-line display
PT) on the corresponding telephone as notification. (→ 1.18.1 Message Waiting) Thereby, the VPS
notifies the extension user that there is a message waiting in his mailbox. When the Message button
light turns on, pressing the button allows the extension user to play back the messages stored in his
mailbox without dialling such as a mailbox.
When the extension user dials an extension number of the VM (DPT) extension port or the floating
extension number of the VM (DPT) group from his extension, he can listen to the messages stored in
his mailbox without dialling his mailbox number (Direct Mailbox Access). It is possible to disable this
feature by COS programming on the VPS.
242 Feature Guide