Troubleshooting - Samsung sgh-i727r User Manual

Accessing Your Voice Mail From Another Phone
Dial your wireless phone number.
1.
When you hear your voicemail greeting, press the asterisk
2.
key on the phone you are using.
Enter your passcode.
3.

Troubleshooting

System Reset
If your device has fatal errors, hangs up, or is frozen and
unresponsive, you may need to reset the device to regain
functionality.
Press and hold the Power/Lock Key for 8 to 10 seconds.
Android System Recovery
Android System Recovery is used to restore the phone's system
software to the original as-shipped state and delete all user data.
Under normal operating conditions you should never need to
perform a system recovery.
Note: If you entered this menu by mistake, use the Volume Up/Down keys to
select reboot system now, then press the Power key. Your phone will
then continue to boot up.
To enter the Android System Recovery mode, follow these steps:
With the phone turned off, press the Power key and both
1.
Volume keys at the same time until the phone switches on.
When the start-up screen appears, release the Power key
2.
while continuing to press the Volume Up/Down keys.
Continue to press the Volume Up/Down keys for at least 8
3.
seconds, until Recovery mode is launched and the Android
System Recovery screen displays the following options:
• reboot system now: this option restarts your phone without
making any changes.
• apply update from external storage: this option allows you to
apply updates from your memory card to your phone.
• wipe data/factory reset: erases all data from the phone and
resets all settings to factory default values. It does not delete
content stored on an inserted microSD card.
• wipe cache partition: allows you to delete all cache data such as
log files.
• Apply update from cache:
Release the Volume Up/Down and Power keys.
4.
Use the Volume Up/Down keys to scroll to wipe data/
5.
factory reset, then press the Power key to select the
option.
Getting Started 7