Troubleshooting; Error And Maintenance Messages - Brother DCP-J525W Basic User's Manual

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Troubleshooting

Error and Maintenance messages

As with any sophisticated office product, errors may occur and consumable items may need to be
replaced. If this happens, your machine identifies the error and shows an error message. The
most common error and maintenance messages are shown below.
You can correct most errors and routine maintenance by yourself. If you need more help, the
Brother Solutions Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com/.
Note
The information button (
to display the error message screen.
Error Message
B&W Print Only
Replace Ink
Downloaded from ManualsPrinter.com Manuals
) lights up when an error message appears on the screen. Press
Cause
One or more of the colour ink
cartridges have reached the end of
their life.
You can use the machine in
monochrome mode for approximately
four weeks depending on the number
of pages you print.
While this message appears on the
LCD, each operation works in the
following way:
 Printing
If you choose Greyscale in the
Advanced tab of the printer driver
you can use the machine as a
monochrome printer.
Duplex print is not available when
this message appears.
(DCP-J725DW)
 Copying
If the paper type is set to
Plain Paper you can make
copies in monochrome.
Duplex copy is not available when
this message appears.
(DCP-J725DW)
If the paper type is set to
Other Glossy, Brother BP71 or
Brother BP61 the machine will stop
all print operations.
Action
Replace the ink cartridges. (See
Replacing the ink cartridges
uu page 37.)
If you unplug the machine or take out
the ink cartridge, you cannot use the
machine until you change to a new ink
cartridge.
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