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Northern Modular Telephone User Manual

Northern telecom user guide modular telephone
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Meridian 1
Meridian Modular Telephone User Guide

Copyright Information

This Nortel documentation is protected by copyright. It may not be copied in any form or medium except pursuant to the
Nortel License to Copy Documentation ("License").
If a License has been purchased, it will be enclosed with this copy of Nortel documentation.
© 1998 Northern Telecom
All rights reserved
Information is subject to change without notice. Northern Telecom reserves the right to make changes in design or
components as progress in engineering and manufacturing may warrant.
This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the
FCC rules, and the radio interference regulations of Industry Canada.
These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a
commercial environment.
This equipment generates, uses and can radiate radio frequency energy, and if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required
to correct the interference at their own expense.
SL-1 and Meridian 1 are trademarks of Northern Telecom.
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Summary of Contents for Northern Modular Telephone

  • Page 1: Copyright Information

    © 1998 Northern Telecom All rights reserved Information is subject to change without notice. Northern Telecom reserves the right to make changes in design or components as progress in engineering and manufacturing may warrant. This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules, and the radio interference regulations of Industry Canada.

  • Page 2: Table Of Contents

    Introducing your Meridian 1 telephone Your telephone’s controls 2 Your telephone’s features 3 Terms you should know 3 Modular options The basics of using your telephone Answering calls 6 Making calls 6 Placing a call on hold 6 Transferring calls 6...
  • Page 3 Contents Call Page 21 Call Page - Network Wide 21 Call Waiting 21 Calling Number 22 Charge/Forced Charge 23 Centrex/Exchange Line Switchhook Flash 24 M1 Display/MSL-100 Inspect 24 Forced Camp-on 25 Group Hunt 25 Group Call 26 Hot Line 27 Intercom 27 Make Busy 27 Malicious Call Trace 27...

  • Page 4: Introducing Your Meridian 1 Telephone

    This guide introduces you to your new Meridian 1 telephone set. It provides you with a description of the controls on your telephone, and a description of each feature that is available to you. Your Meridian 1 Modular telephone gives you easy access to a wide range of business communication features available with your Meridian 1 telephone system.

  • Page 5: Your Telephone's Controls

    Introducing your Meridian 1 telephone The figure above shows the location of each control on your telephone set, and a brief description of each ® control begins on the next page. Your telephone set may not have some of the optional equipment shown.

  • Page 6: Introducing Your Meridian 1 Telephone

    Meridian 1 — the Meridian 1 is your office communications system. Private Line — a Private Line may be assigned to your telephone. With this line, you may reach any outside number without dialing the digit(s) which you normally use to get an outside line. Internal extensions cannot be dialed from a private line.
  • Page 7 Special Prefix Code (SPRE) — the Special Prefix Code is a number you’ll need to enter to activate many °‡ of the features on your telephone. For example, when you read “Enter the SPRE code plus enter the SPRE code, then press system are printed on a page located at the back of this guide.

  • Page 8: Modular Options

    Key Expansion modules, for a total of 60 feature keys. External Alerter Interface The External Alerter Interface lets you connect a remote ringer to your telephone. It can be used with the M2006, M2008/M2008HF, and M2616 models. The remote ringer is provided by your supplier.

  • Page 9: The Basics Of Using Your Telephone

    Press to transfer the call. Note: When using a feature of your telephone, such as transferring a call, if the person you are calling is not available, press the DN key to speak to the original caller. º symbol flashes beside a DN key.

  • Page 10: On-Hook Dialing

    © Handsfree If your telephone is an M2616 model or an M2008HF model, you can use the built-in microphone and speaker instead of the handset. At any time during a call, you can switch to the handset by picking it ©...

  • Page 11: Last Number Redial

    The basics of using your telephone √ Last Number Redial Last Number Redial allows you to automatically redial the last number you dialed. To use Last Number Redial: Lift the handset. Press or press a free DN key. Last Number Redial on an MSL-100 System £...

  • Page 12: Special Features

    Two telephones may be linked, allowing one person to notify another person. The person to whom your telephone is linked hears a “buzz”. Use this feature to indicate a call, a visitor, or a request. This feature is not available on the MSL-100.

  • Page 13: Call Pickup (For M-1)

    Special features ƒ Call Pickup (for M-1) Using Call Pickup, you can answer a ringing telephone from any telephone in your Pickup Group or another Pickup Group. ‘ To answer a ringing call in your own Call Pickup group: Lift the handset.
  • Page 14 Special features • The GPU key becomes dark. To answer a call in another Call Pickup group from a (500/2500) telephone: Lift the handset. Dial SPRE + 94 or PUGR FFC. Dial the pickup group number. You are connected to the call.
  • Page 15 Dial the call pickup group number. • The call is connected. Directed Call Pickup on Specific Extension in Another Call Pickup Group Lift the handset. Press idle DN key. Enter DCPU feature access code. Dial extension number of ringing telephone. • The call is connected.

  • Page 16: Auto Dial Transfer

    Special features Auto Dial Transfer Auto Dial Transfer allows you to use your Auto Dial key to transmit digits to the central office after a ç Trunk Switchhook Flash. You must be on a central office/exchange (CO) trunk call from or to a CO which offers Centrex- or exchange line-type features.

  • Page 17: Conference

    Conference You can set up a conference call for up to three (or six) persons, including yourself. Contact your telephone system administrator to find out the maximum number of persons you can join in a conference call on your system.

  • Page 18: Call Forward And Busy Status

    Call Forward - Internal Call Forward—Internal allows only calls originating at internal extensions to ring at another extension. Calls originating outside your Meridian 1 system will still ring at your telephone. You cannot forward ∑ calls while your telephone is ringing.
  • Page 19 Special features ∑ To cancel forwarding: Press , or lift the handset and enter the Internal Call Forward Cancel FFC. The turns off. œ To reinstate Call Forward to the same number: ∑ º Press twice, or lift the handset and enter the Internal Call Forward Activate FFC twice.

  • Page 20: Electronic Lock

    Special features Electronic Lock You can lock your telephone with a password so that no one can make calls from your office. The lock consists of a password which you may change. This feature is not available on the MSL-100.

  • Page 21: Electronic Lock Network Wide (Not Available On The Msl-100)

    B (e.g., 42 + 9999 +6-343-3000). If the FFCT option is configured as YES in LD 57 for Node 1, confirmation tone is given to telephone A to confirm that the unlock operation has been successful. Telephone B becomes unlocked if it was previously in a locked state.

  • Page 22: Remote Call Forward

    Special features Remote Call Forward Remote Call Forward allows you (from any telephone other than your own) to forward your calls to any telephone. Feature CFRA on the MSL-100. To activate Remote Call Forward: Lift the handset. If you are calling from a telephone outside the system, first dial the Direct Inward System Access (DISA) number and wait for the dial tone.

  • Page 23: Call Join (Not Available On The Msl-100)

    Special features ø ø Call Join (not available on the MSL-100) To connect a call on hold (on a different line) to your current call: You are currently on a call. Press Press the DN key that has the other call on it, or press Press .

  • Page 24: Call Park

    Note: If you park a call and it isn’t answered within a specified period of time, it rings back to your telephone or to the attendant. This is defined on a customer basis. once and the call is parked. , or enter the Call Park FFC.

  • Page 25: Call Park - Networkwide

    Special features Call Park - Networkwide Prior to Release 22, a call could only be parked onto a Station DN or a System Park DN that is on the same node as the Parking Party. The Network Call Park(CPRKNET) component allows a call to be parked onto a station DN or a System Park DN at another M1 Node within the MCDN NAS Network of the Parking Party.

  • Page 26: Call

    ˙ To answer an incoming call during a telephone call: Press when you hear a tone and the call waiting indicator flashes during a telephone call. ∆ Press to answer the incoming call.

  • Page 27: Calling Number

    Special features ˚ Calling Number ˚ With the Calling Number feature, you can create a charge account record and/or charge a call to an incoming number. While on a call, to record the caller’s number for accounting purposes: Press . You hear three beeps followed by dial tone. The other party is on hold. Dial a charge account number or the caller’s number.

  • Page 28: Charge/Forced Charge

    Special features µ Charge/Forced Charge Charge allows you to charge a call to a specific account. Forced Charge allows you to charge long distance calls from telephones that are restricted to local calls. To charge a local or long distance call to an account before you dial: †...

  • Page 29: Centrex/Exchange Line Switchhook Flash

    This feature differentiates between external and internal calls. For internal calls, it also displays the caller’s identity. Your telephone must have a Display Module Option to use this feature. To view the name of a second caller while on a call in progress: While on a call, you hear the tone of the second call.

  • Page 30: Forced Camp-On

    Special features Forced Camp-on Forced Camp-on allows your telephone to automatically ring another telephone as soon as it disconnects from its current call. Forced Camp-on allows both internal and external calls to be camped on; Camp-on allows only external calls to be camped on.

  • Page 31: Group Call

    If you are on a call and you hear three 10-second tones through the handset or speaker, you are being notified of an incoming group call on your current extension. If you are on a call on another extension on your telephone when a group call is made, you hear a long tone through the handset or speaker.

  • Page 32: Hot Line

    Special features ¥ Hot Line The system administrator can program a Hot Line telephone number that is dialed automatically. To use Hot Line: Press . The Hot Line number is dialed automatically. Ω If your main line is a Hot Line, lift the handset. The Hot Line number is dialed automatically.

  • Page 33: On Hold On Loudspeaker (M2008Hf And M2616 Only)

    Special features On Hold on Loudspeaker (M2008HF and M2616 only) This feature is available only in certain areas and requires additional equipment. It is not available on the MSL-100. The On Hold on Loudspeaker feature allows users such as commodities brokers to monitor one (with the optional Loudspeaker) or several (with the Speech Monitor) stock markets, for example, while talking to one or more customers using the handset.

  • Page 34: Held Call Clearing

    This feature allows both the active call and held call to be released when the user of a Meridian 1 proprietary telephone replaces the handset. Pressing the Release key only releases the active call. Place the handset of your Meridian 1 propietary telephone on-hook to release both the active and held call.
  • Page 35 Meridian 1 extension and be connected to the person who has paged you. Lift the handset of any telephone on the system (as long as it is not a hotline, private line, or a manual line telephone). You hear dial tone.

  • Page 36: Ring Again

    Press , or enter the Ring Again Activate FFC. The lamp lights steadily. Replace the handset or press The person you called returns to their office and places a call. When they hang up, your telephone ¶ buzzes and the key flashes.

  • Page 37: Speed Call

    Speed Call Speed Call allows you to dial frequently-called telephone numbers using a brief code to represent the number. The codes are one, two, or three digits long (0 to 999). See your telephone system • administrator for a list of the Speed Call codes.

  • Page 38: Stored Number

    Enter the Speed Call code of the number you want to dial. Stored Number º The Stored Number feature allows you to store a single telephone number that you can dial quickly. You can easily change the stored number. To store a number when you're not on a call: Without lifting the handset, press Dial the number.

  • Page 39: Timed Reminder Recall

    † Timed Reminder Recall Timed Reminder Recall rings your telephone after a period of time to remind you of a transferred call that has not yet been answered. This feature is not available on the MSL-100. To use the Timed Reminder Recall:...

  • Page 40: Enhanced Override

    Lift the handset or press a DN key. Press Make your announcement. To end, replace the handset or press To respond to a voice call: Your telephone rings once and you hear the caller's voice through the speaker. Lift the handset and begin speaking.

  • Page 41: Hospitality Features

    Although normally used as a hotel feature, Automatic Wake-up may be useful to business users who require a timed reminder call feature. From your telephone you may program the Meridian 1 system to automatically place a call to you at a predetermined time. When you answer the call, you will hear recorded music for up to thirty seconds followed by a prerecorded announcement, or the attendant.

  • Page 42: Maid Identification

    Press Replace the handset or press Message Registration ™ If your telephone is equipped with a display, you can read, change, or reset meters that log hotel telephone calls. To read meters: Without lifting the handset, press Enter the room extension number.

  • Page 43: Room Status

    Hospitality features Room Status Room Status lets you read the status of a room using the Display Module. To read the status of a room: Without lifting the handset, press Enter the extension number for the room. The extension is displayed followed by a two-digit code. The first digit indicates the occupancy status: ª...

  • Page 44: Spre Code And Ffcs

    SPRE Code and FFCs SPRE Code and FFCs SPRE Autodial Call Detail Recording Call Forward Activate Call Forward Cancel Call Forward Verify Call Park 3-Person Conference 6-Person Conference Group Call Lock Unlock Override Pick Up Ringing Number Pickup Up Group Pickup Up DN Radio Paging Radio Paging Access...
  • Page 45 SPRE Code and FFCs...

  • Page 46: Index

    Call Join Call Park Call Pickup Call Transfer 6, 13 Call Waiting Calling Number Centrex Switchhook Flash Charge Conference Controls, telephone Data Adapter See Meridian Communications Adapter Dialing See On-hook dialing Direct Inward System Access Directory Number DISA See Direct Inward...
  • Page 47 Special Prefix code 3, 4 Speed Call Speed Call on Private Lines SPRE code See Special Prefix code Status See Room Status Stored Number Switchhook System Speed Call Telephone parts Timed Reminder Recall Trace See Malicious Call Trace Transfer Automatic Wake-up...

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