Nortel 1535 Installation And Configuration Manual

Nortel 1535 Installation And Configuration Manual

Nortel networks ip phone user manual
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Multimedia Communications Server 5100
IP Phone 1535 Installation and
Configuration
ATTENTION
Clicking on a PDF hyperlink takes you to the appropriate page. If necessary,
scroll up or down the page to see the beginning of the referenced section.
NN43160-103
.

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Summary of Contents for Nortel 1535

  • Page 1 Multimedia Communications Server 5100 IP Phone 1535 Installation and Configuration ATTENTION Clicking on a PDF hyperlink takes you to the appropriate page. If necessary, scroll up or down the page to see the beginning of the referenced section. NN43160-103...
  • Page 2 Users must take full responsibility for their applications of any products specified in this document. The information in this document is proprietary to Nortel Networks. Nortel, the Nortel logo and the Globemark are trademarks of Nortel Networks. Sourced in Canada...
  • Page 3: Revision History

    Revision History November 20, 2006 Standard 01.02. Document upissued to incorporate feedback from documentation review. IP Phone 1535 Installation and Configuration Copyright © 2006, Nortel Networks Multimedia Communications Server 5100 NN43160-103 01.02 Standard Release 3.5 20 November 2006 Nortel Networks Confidential...
  • Page 4 4 Revision History Multimedia Communications Server 5100 IP Phone 1535 Installation and Configuration NN43160-103 01.02 Standard Release 3.5 20 November 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...
  • Page 5: Table Of Contents

    First time installation of the Nortel IP Phone 1535 Installing the IP Phone 1535 for the first time 19 Procedures for installing the IP Phone 1535 for the first time 21 Provisioning the MCS 5100 21 Physically installing the IP Phone 1535 22...
  • Page 6 Modifying port assignments 30 Registering the IP Phone 1535 31 Nortel IP Phone 1535 System Software Updates Checking for available Nortel IP Phone 1535 software updates 33 Initiating manual software updates for the Nortel IP Phone 1535 The FTP software update process 35 Provisioning the FTP update server 35 Configuring the FTP server login account 36...
  • Page 7: Contents

    Contents 7 Telecom Requirements for both Canada and USA 59 Multimedia Communications Server 5100 IP Phone 1535 Installation and Configuration NN43160-103 01.02 Standard Release 3.5 20 November 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...
  • Page 8 8 Contents Multimedia Communications Server 5100 IP Phone 1535 Installation and Configuration NN43160-103 01.02 Standard Release 3.5 20 November 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...
  • Page 9: How To Get Help

    In North America, call 1-800-4NORTEL (1-800-466-7835). Outside North America, go to the following web site to obtain the phone number for your region: www.nortel.com/callus IP Phone 1535 Installation and Configuration Copyright © 2006, Nortel Networks Multimedia Communications Server 5100 NN43160-103 01.02 Standard Release 3.5 20 November 2006...
  • Page 10: Getting Help From A Specialist By Using An Express Routing Code

    If you purchased a service contract for your Nortel product from a distributor or authorized reseller, contact the technical support staff for that distributor or reseller. IP Phone 1535 Installation and Configuration Copyright © 2006, Nortel Networks Multimedia Communications Server 5100 NN43160-103 01.02 Standard...
  • Page 11: About The Nortel Ip Phone 1535

    The Nortel IP Phone 1535 Care of the Nortel IP Phone 1535 Clean the Nortel IP Phone 1535 only with a moist or antistatic cloth. Do not use detergents or solvents. Avoid using dry cloths as they can generate static electricity, which can be potentially dangerous for the electrically sensitive parts of the Nortel IP Phone 1535.
  • Page 12: Safety Information

    12 About the Nortel IP Phone 1535 Safety information The IP Phone 1535 complies with the binational UL 60950-1/CSA 60950-1 and EN 60950-1 Safety Standards. Nortel IP Phone 1535 shipping box content The shipping box contains the following components: •...
  • Page 13: Description Of The Ip Phone 1535 Menu Options

    After you enable either the LAN or WiFi connection profile and configure the connection settings to allow successful connection of the IP Phone 1535 to the local network, you can use the VoIP Settings menu to configure the IP Phone 1535 to find and use Voice Over IP (VoIP) services installed on your network.
  • Page 14: The System Settings Menu

    14 About the Nortel IP Phone 1535 Step Action Log in to the IP Phone 1535 using the Admin Mode. For more information, 23). From the Main Menu, select Settings > VoIP Settings, and press On the VoIP Settings menu, the following configuration options are available: •...
  • Page 15 (page 47). • Network Time: You can configure the IP Phone 1535 to obtain date and time updates from the network server. If you enable the Network Time function, the date and time on the IP Phone 1535 updates automatically on a daily basis from the specified network server.
  • Page 16: Using The Sd/Mmc Card

    Nortel IP Phone 1535 " (page This section provides procedures for copying files to and from the Nortel IP Phone 1535 to an SD/MMC card, as well as a list of limitations and supported file types. To copy files from the SD/MMC card to the IP Phone 1535:...
  • Page 17 Some general notes for limitation and supported files types of the SD/MMC card are as follows: • Limitation: The IP Phone 1535 cannot display larger than 640 x 480 pixels. An icon will appear instead to notify that “it is too big to display”. •...
  • Page 18 18 About the Nortel IP Phone 1535 Multimedia Communications Server 5100 IP Phone 1535 Installation and Configuration NN43160-103 01.02 Standard Release 3.5 20 November 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...
  • Page 19: First Time Installation Of The Nortel Ip Phone 1535

    IP telephony services installed on your network. The following task flow diagram shows you the sequence of procedures you must perform to install the IP Phone 1535 for the first time. Each of the procedures listed in the diagram may be referenced by title in the "Procedures for installing the IP Phone 1535 for the first time "...
  • Page 20 20 First time installation of the Nortel IP Phone 1535 Figure 3 Installing the IP Phone 1535 for the first time Multimedia Communications Server 5100 IP Phone 1535 Installation and Configuration NN43160-103 01.02 Standard Release 3.5 20 November 2006 Copyright © 2006, Nortel Networks...
  • Page 21: Procedures For Installing The Ip Phone 1535 For The First Time

    The IP Phone 1535 is supported for installation on the Nortel Multimedia Communications Server 5100 (MCS 5100), Release 3.5. To successfully install or operate the IP Phone 1535 on your network, you must ensure that your MCS 5100 includes provisioning as described below.
  • Page 22: Physically Installing The Ip Phone 1535

    • Place the IP Phone 1535 on a smooth, non slip surface. • Do not install the IP Phone 1535 in a dusty environment. The buildup of dust deposits can affect the functionality of moving parts. • Do not install the IP Phone 1535 in a location directly exposed to sunlight or radiant heat sources;...
  • Page 23: Attaching The Ip Phone 1535 To The Stand

    Attaching the IP Phone 1535 to the stand Insert the tabs of the stand into the two slots on the bottom of the IP Phone 1535. This sets the phone at an optimal angle for video camera use. Connecting to PSTN Your IP Phone 1535 does not support connection to a Public Switched Telephone Network (PSTN).
  • Page 24: Installing The Nortel Ip Phone 1535 Using Lan

    24 First time installation of the Nortel IP Phone 1535 When you log in to Admin Mode and make administrative changes on the IP Phone 1535, you must actively log out of the Admin Mode when finished in order to prevent unauthorized access to administrative functions by subsequent users.
  • Page 25: Accessing And Modifying The Lan Network Settings

    Accessing and modifying the LAN Network Settings To configure the IP Phone 1535 with network settings particular to your LAN environment, you must access and configure the parameters of the Network Settings option. With the LAN Network connection profile enabled, you can access and configure the parameters of the Network Settings configuration...
  • Page 26: Enabling The Wifi Connection Profile

    WiFi profile is disabled. So, in this example, when you enable the LAN connection profile, all voice and video calls made using the IP Phone 1535 will now be made through the LAN connection to the network, and the WiFi connection profile will be disabled (along with all menu selections associated with configuring the WiFi connection profile).
  • Page 27: Accessing And Modifying Wireless Settings

    For more information, see Accessing and modifying Wireless Settings If the IP Phone 1535 does not automatically register itself with a wireless router or access point within your network, manual configuration of the IP Phone 1535 Wireless Settings is required. With the WiFi network connection profile enabled, you can access and configure the Wireless...
  • Page 28: Modifying User Information Parameters

    WiFi connection profile, all voice and video calls made using the IP Phone 1535 will now be made through the WiFi connection to the network, and the LAN connection profile will be disabled (along with all menu selections associated with configuring the LAN connection profile).
  • Page 29: Modifying Proxy Parameters

    After you have enabled either the LAN or WiFi connection profile and have configured the settings to allow successful connection of the IP Phone 1535 to your local network, you can configure the IP Phone 1535 to find and use your installed proxy server in its operations with your installed MCS 5100.
  • Page 30: Configuring Voip Domain Name Information

    NAT/Timer (OPTIONAL): Modify the timing value used to Configuring VoIP domain name information In order for the IP Phone 1535 to connect to your installed IP telephony services, you must access and configure the MCS 5100 network domain name parameter.
  • Page 31: Registering The Ip Phone 1535

    Registering the IP Phone 1535 To access VoIP services on the connected network, the Nortel IP Phone 1535 must first register itself as an endpoint with the connected MCS 5100 server. The Register configuration option on the Misc. menu is used to initiate this registration process, after all required configuration has been...
  • Page 32 If registration fails, confirm that all configured system and VoIP parameters are correct, and initiate the registration process again. After the initial registration of the IP Phone 1535 with your connected MCS 5100 server, you must repeat the registration process anytime you make configuration changes to the following:...
  • Page 33: Nortel Ip Phone 1535 System Software Updates

    IP Phone 1535. This process can take several minutes. Upon completion of the version check, the IP Phone 1535 reports if a newer system software version is available. If the version check reports that updates are available, you can initiate the download and installation of these updates through the Update Software configuration option.
  • Page 34: Initiating Manual Software Updates For The Nortel Ip Phone 1535

    The Update Software function initiates the download and installation of the available system software upgrade. This process can take several minutes. When updating the IP Phone 1535, it is important to note that you must update the device for every available software version between the current version and the latest version, inclusively.
  • Page 35: The Ftp Software Update Process

    If an outgoing or incoming call is made or received on the IP Phone 1535 during the software update process, the update process is halted for the duration of the call. The FTP software update process The IP Phone 1535 can perform updates to its installed system software, by connecting to a locally provisioned FTP update server and automatically detecting, downloading, and installing any available updates it finds there.
  • Page 36: Configuring The Ftp Server Login Account

    Configuring the FTP server login account For the IP Phone 1535 to successfully obtain software updates, you must configure a login account on your FTP server, which the IP Phone 1535 will use in making its connection during the software update process.
  • Page 37: The Ftp Software Update Files

    The [software version] Folder: This folder sits inside the [hardware version] folder - the folder name corresponds to the software version of the IP Phone 1535 update files it contains. You will need a corresponding [software version] folder inside the Root folder for every different software version you wish to make available on your network.
  • Page 38 FTP server - for each firmware update package, there is a new version of the FirmwareUpdateRequest.acfg file, and for the IP Phone 1535 to be able to use it effectively, it needs to be placed into the folder for the previous available software version. That is, if you receive a new firmware update package, 0.1.13, for example, that...
  • Page 39 0.9.41, and so on. As an added note, be sure and keep a copy of the FirmwareUpdateRequest.acfg file for the latest version in the latest version folder, so that the IP Phone 1535 will determine itself to be current after reaching that folder.
  • Page 40 40 Nortel IP Phone 1535 System Software Updates Figure 4 Sample FTP server directory structure Multimedia Communications Server 5100 IP Phone 1535 Installation and Configuration NN43160-103 01.02 Standard Release 3.5 20 November 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...
  • Page 41: Additional Configuration Using The Voip Settings Menu

    You will use the De-register function found on this menu option to de-register the IP Phone 1535 as an endpoint on your MCS 5100 server. In order for this function to be available, the IP Phone 1535 must currently be registered as a valid endpoint with the MCS 5100.
  • Page 42: Setting The Registration Interval Using The Expires Configuration Option

    42 Additional configuration using the VoIP Settings menu Step Action Log in to the IP Phone 1535 using the Admin Mode. For more information, see (page From the Main Menu, select Settings > VoIP Settings > Registration, and press OK.
  • Page 43: Accessing And Modifying Call Total Bandwidth (Ctbw)

    • CTBW: Configure the Call Total Bandwidth value using this configuration option, to define the limit for bandwidth usage by the IP Phone 1535, in its operations on your network. For more information, see and modifying Call Total Bandwidth (CTBW) " (page •...
  • Page 44: Modifying Codec Priority Lists

    Configuring the order of Codec Priority: Step Action Log in to the Nortel IP Phone 1535 using the Admin Mode. For more information, see mode " (page From the Main Menu, go to Settings > VoIP Settings > Misc. and select Codec Priority.
  • Page 45: Configuring Voip Voice Mail

    Configuring VoIP Voice Mail Before you use the VoIP Voice Mail service on the Nortel IP Phone 1535, configure the Voice Mail configuration options with the proper Voice Mail Number, Mailbox ID, and Mailbox Password. Accessing the Voice Mail configuration option:...
  • Page 46 From the Main Menu, select Settings > VoIP Settings > Misc. > Voice Mail > Password, and press OK. Enter the Password used to access your voice mail. Press OK to accept changes. IP Phone 1535 Installation and Configuration Copyright © 2006, Nortel Networks —End— —End—...
  • Page 47: Additional Configuration Using The System Settings Menu

    Use the Date and Time option on the System Settings configuration menu to set the system Date and Time on the Nortel IP Phone 1535. It is NOT required that you log in using the Admin Mode to access the Date and Time configuration option.
  • Page 48: Accessing The Technical Features Configuration Option

    Resetting the System database returns the IP Phone 1535 to factory default settings. Accessing and Activating the Reset function: Step Action Log in to the IP Phone 1535 using the Admin Mode. For more information, see (page From the Main Menu, select Settings > System Settings > Reset, and press OK.
  • Page 49 • Update Software: If the Check Updates option returns a confirmation that a newer version of the IP Phone 1535’s installed system software is available, you can use the Update Software option to download and install the update from your configured FTP update server. For more information, see IP Phone 1535 "...
  • Page 50 50 Additional configuration using the System Settings menu Multimedia Communications Server 5100 IP Phone 1535 Installation and Configuration NN43160-103 01.02 Standard Release 3.5 20 November 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...
  • Page 51: Configuring Email

    Microsoft Exchange Server is not a supported server type for this device. Multiple E-mail accounts can be configured on a single IP Phone 1535, but it is important to note that there is only one Inbox and Outbox, which means that the Inbox and Outbox is shared between all accounts configured on the device.
  • Page 52 Copyright © 2006, Nortel Networks SMTP Server Receiving Protocol: Select either POP or IMAP as the receiving protocol of the IP Phone 1535 E-mail service. Set to the POP protocol by default. POP Server/IMAP Server: Depending on the Receiving Protocol accepted, define the POP or IMAP server address information.
  • Page 53: The Ip Phone 1535 Camera

    The Camera built into the Nortel IP Phone 1535 can be Disabled so that the video and photo functions of the IP Phone 1535 can be turned off. You can access the Enable / Disable Camera configuration option only if Admin Mode is currently active.
  • Page 54 54 The IP Phone 1535 Camera Multimedia Communications Server 5100 IP Phone 1535 Installation and Configuration NN43160-103 01.02 Standard Release 3.5 20 November 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...
  • Page 55: Troubleshooting

    If the IP Phone 1535 is installed within an IP Telephony environment in which the G.723.1 codec is not supported by all endpoint devices (on the same node), the IP Phone 1535 G.723.1 codec must be set as the lowest priority (default setting) to avoid codec negotiation related issues.
  • Page 56 56 Troubleshooting Multimedia Communications Server 5100 IP Phone 1535 Installation and Configuration NN43160-103 01.02 Standard Release 3.5 20 November 2006 Copyright © 2006, Nortel Networks Nortel Networks Confidential...
  • Page 57: Ip Phone 1535 Regulatory Information

    The user should not make any changes or modifications not expressly approved by Nortel Networks. Any changes or modifications made to this device that are not expressly approved by the manufacturer void the user’s authority to operate the equipment. The manufacturer is not responsible for any radio or television interference caused by unauthorized modification of this device, or substitution or attachment of connecting...
  • Page 58: Usa-Fcc (Federal Communications Commission) Statement

    58 IP Phone 1535 Regulatory Information USA-FCC (Federal Communications Commission) Statement This device complies with Part 15 rules. Operation is subject to the following two conditions: 1. This device not cause harmful interference, and 2. This device must accept any interference received, including interference that cause undesired operation.
  • Page 59: Telecom Requirements For Both Canada And Usa

    In most but not all areas, the sum of RENs should not exceed five (5.0). The REN for the IP Phone 1535 for Canada is 0.1A and for USA is 1.6B. To be certain of the number of devices that be connected to a line as determined but the total RENs, contact the local telephone company.
  • Page 60 60 IP Phone 1535 Regulatory Information This equipment is hearing aid compatible. This product meets applicable Industry Canada technical specifications. IP Phone 1535 Installation and Configuration Copyright © 2006, Nortel Networks WARNING WARNING: To comply with FCC radio frequency (RF) exposure limits, this device should be located at a minimum of 7.9 inches...
  • Page 62: Ip Phone 1535 Installation And Configuration

    Users must take full responsibility for their applications of any products specified in this document. The information in this document is proprietary to Nortel Networks. Nortel, the Nortel logo and the Globemark are trademarks of Nortel Networks. Sourced in Canada...

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