Panasonic KX-TDA30 User Manual page 2

Call Centre
This PBX can establish Incoming Call Distribution
Groups (ICD Group) by which a large volume of
calls from the external customers could be
received. One extension can act as the supervisor,
and monitor other group members.
Customers
1.8 Utilising the Call Centre
Wireless System
This PBX optionally supports Portable Station
(PS) system. A PS can be used
on the system with other wired telephone.
Appendix
Easy Operation
If you are using a certain Panasonic telephone
that is equipped with a navigation key/jog dial
and a display, it helps you to access the desired
feature easily. Also, you will be informed of the
arrival of a incoming call or a message waiting
by the lamp if it is equipped.
ENTER
Navigation Key Jog Dial
1.1 Before Operating the Telephones
Notes
• In this manual, the suffix of each model number is omitted.
• In this manual, the illustrations of the PBX are based on the KX-TDA200.
2 User Manual
ICD
Group 01
ICD
Group 02
Queuing
Message/Ringer Lamp
Voice Mail Integration
You can forward your calls to a voice
processing system and let calling parties leave
messages in your mailbox when you are unable
to receive calls.
1.9.3 If a Voice Processing System is Connected
PC Phone/PC Console
This PBX supports the PC Phone/PC Console
when your computer is connected to certain
Panasonic telephones via USB interface. The PC
Phone/PC Console provides advanced control and
monitoring of your PBX.
Consult your dealer
Call Record
(Station Message Detail Recording)
This PBX can record or print out call
information: date, time, extension no., dialled
no., duration, etc.
Date Time
01/02/02 10:03AM
01/02/02 11:07AM
Consult your dealer
Computer
Ext
• • • • • • •
1230
• • • • • • •
2230
• • • • • • •