Requesting Service - Acer TravelMate Series User Manual

• The volume level may be too low. In Windows, look at the volume
control icon on the taskbar. You can also use the volume control buttons
to adjust the volume.
• If headphones, earphones or external speakers are connected to the
line-out port on the computer, the internal speakers automatically turn
off.
I want to eject the optical drive tray without turning on the power
There is a mechanical eject hole on the optical drive. Simply insert the tip
of a pen or paperclip into the hole and push to eject the tray.
The keyboard does not respond
Try attaching an external keyboard to a USB port on the computer. If it
works, contact your dealer or an authorized service center as the internal
keyboard cable may be loose.
The printer does not work
Check the following:
• Make sure that the printer is connected to a power outlet and that it is
turned on.
• Make sure that the printer cable is connected securely to a USB port
and the corresponding port on the printer.

Requesting service

International Travelers Warranty (ITW)
Your computer is backed by an International Travelers Warranty (ITW)
that gives you security and peace of mind when traveling. Our worldwide
network of service centers are there to give you a helping hand.
An ITW passport comes with your computer. This passport contains all
you need to know about the ITW program. A list of available, authorized
service centers is in this handy booklet. Read this passport thoroughly.
Always have your ITW passport on hand, especially when you travel, to
receive the benefits from our support centers. Place your proof-of-
purchase in the flap located inside the front cover of the ITW passport.
If the country you are traveling in does not have an Acer-authorized ITW
service site, you can still get in contact with our offices worldwide. Please
visit www.acer.com.
53