Nokia 918 Owner's Manual page 65

a) The Product has been subject to abnormal use, abnormal
conditions, improper storage, exposure to moisture or
dampness, unauthorized modifications, unauthorized
connections, unauthorized repair, misuse, neglect, abuse,
accident, alteration, improper installation, or other acts which
are not the fault of NMP, including damage caused by shipping.
b) The Product has been damaged from external causes
such as collision with an object, or from fire, flooding, sand, dirt,
windstorm, lightning, earthquake or damage from exposure to
weather conditions, an Act of God, or battery leakage, theft,
blown fuse, or improper use of any electrical source, or damage
caused by the connection to other products not recommended
for interconnection by NMP.
c) NMP was not advised by the Consumer in writing of the
alleged defect or malfunction of the Product within fourteen (14)
days after the expiration of the applicable limited warranty
period.
d) The Product serial number plate or the accessory data
code has been removed, defaced or altered.
e) The defect or damage was caused by the defective
function of the cellular system or by inadequate signal reception
by the external antenna.
8. If a problem develops during the limited warranty period, the
Consumer shall take the following step-by-step procedure:
a) The Consumer shall return the Product to the place of
purchase for repair or replacement processing.
b) If "a" is not convenient because of distance (more than 50
miles) or for other good cause, the Consumer shall ship the
Product prepaid and insured to:
Nokia Mobile Phones, Inc.
Attn: Repair Department
795 West Nasa Blvd.
Melbourne, FL 32901
c) The Consumer shall include a return address, daytime
phone number and/or fax number, complete description of the
problem, proof of purchase and service agreement (if
applicable). Expenses related to removing the Product from an
installation are not covered under this limited warranty.
d) The Consumer will be billed for any parts or labor charges
not covered by this limited warranty. The Consumer will be
responsible for any expenses related to reinstallation of the
Product.
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