Troubleshooting - Black & Decker JKC930C Use And Care Book Manual

TROUBLeSHOOTING

PROBLeM POSSIBLe CAUSe
Kettle is not heating. • Kettle is not
• Kettle is not
Kettle has boiled dry. Kettle was accidentally
turned on without
water.
Kettle heats but does Appliance may need
not boil or works descaling.
intermittently.
The on/off (I/o) switch will The kettle is too hot.
not stay on.
8
SOLUTION
Check to be sure
plugged in. appliance is plugged
into a working outlet,
properly placed on the on/off (I/o) switch
power base. is in the on (I) position
and the kettle is
securely placed on the
power base.
Kettle was accidentally
turned on without
water. Unplug kettle
and allow to fully cool
down before refilling.
Use a scale/lime
remover and follow
its manufacturer's
directions.
Allow the kettle to cool
down at least 5 to 10
minutes. Make sure
there is enough water
in the kettle.
Need HeLP?
For service, repair or any questions regarding your appliance, call the appropriate
800 number on cover of this book. Please dO NOT return the product to the place of
purchase. Also, please dO NOT mail product back to manufacturer, nor bring it to a
service center. You may also want to consult the website listed on the cover of this
manual.
Two-Year Limited Warranty
(Applies only in the United States and Canada)
What does it cover?
• Any defect in material or workmanship provided; however, Applica's liability will not
exceed the purchase price of product.
For how long?
• Two years after date of purchase.
What will we do to help you?
• Provide you with a reasonably similar replacement product that is either new or
factory refurbished.
How do you get service?
• Save your receipt as proof of date of sale.
• Visit the online service website at www.prodprotect.com/applica, or call toll-free
1-800-231-9786, for general warranty service.
• If you need parts or accessories, please call 1-800-738-0245.
What does your warranty not cover?
• damage from commercial use
• damage from misuse, abuse or neglect
• Products that have been modified in any way
• Products used or serviced outside the country of purchase
• Glass parts and other accessory items that are packed with the unit
• Shipping and handling costs associated with the replacement of the unit
• Consequential or incidental damages (Please note, however, that some states do
not allow the exclusion or limitation of consequential or incidental damages, so this
limitation may not apply to you.)
How does state law relate to this warranty?
• This warranty gives you specific legal rights. You may also have other rights that
vary from state to state or province to province.
is a trademark of The Black & decker Corporation,
Towson, Maryland, USA
Made in People's Republic of China
Printed in People's Republic of China
9